Love this team. That's why we keep returning. They are so helpful with our australian trip which kept changing. A big thank you to Sarah, Sophie and Debbie for keeping us upto date and helped wit... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Sophie was exceedingly helpful and supportive and came up with lots of solutions. We went in with what we thought would be a challenging request but came out after a very pleasant session with the wh... Ver más
La empresa ha respondido
I was totally impressed with the service I was given. There was lots of communication of what I was looking for my requirements and needs.i wasn’t rushed or pressured in any way the staff members who... Ver más
La empresa ha respondido
Great service as always from Loise and her team at the Redcar branch. Everything booked and confirmed quickly with some advice on places to visit whilst in Rhodes. Thanks
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
68 High Street, TS10 3DD, Redcar, Reino Unido
- 01642 918977
5,0
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Hays Travel - Redcar
Thank you for coming to us to book your lovely Menorca holiday! It was a pleasure to see you both and get your holiday booked, thank you for taking the time to leave us feedback we always appreciate it :)
Respuesta de Hays Travel - Redcar
It was a pleasure to get your trip sorted for you Celia! Thank you once again for booking with us here in the Redcar branch. We all hope you have a wonderful time exploring Canada :) Louise
With a smile I booked another holiday …
With a smile I booked another holiday only with hays travel
21 de junio de 2026
Respuesta de Hays Travel - Redcar
It's brill to hear we've made you smile again Yvonne! Thanks for choosing us to book your cruise, we're sure it'll be a fabulous time for the two of you! Thanks for making the time to leave us a review, it always means a lot :) Louise
Quick and Easy to book
Ellie who booked our holiday for us and also booked our last holiday for us is a lovely helpful young lady and nothing is too much trouble for her.
23 de junio de 2026
Respuesta de Hays Travel - Redcar
Thank you so much for your kind words! We're so pleased to hear that Ellie made booking your holiday quick and easy. She'll be delighted to know her helpfulness and dedication made such a positive impression. We really appreciate your continued trust in us and hope you have an amazing holiday. We look forward to helping you plan your next one!
Respuesta de Hays Travel - Redcar
Thank you so much for your lovely review! We're delighted to hear you've had another great experience with us. We really appreciate your continued support and look forward to seeing you again soon!
Sarah was absolutely awesome helping…
Sarah was absolutely awesome helping from start to finish finding and booking the holiday
24 de junio de 2026
Respuesta de Hays Travel - Redcar
Thank you for your kind review! We're delighted to hear that Sarah provided such awesome service from start to finish. Helping our customers find and book the perfect holiday is what we strive for, and it's great to know Sarah made the process smooth and enjoyable for you :)
Christmas in the Caribbean…
Found the right destinstion and now just waiting to go
23 de junio de 2026
Respuesta de Hays Travel - Redcar
Thank you for your review! 🌴☀️ We’re delighted you’ve found the perfect Caribbean destination for Christmas. Now the countdown begins!! :)
Respuesta de Hays Travel - Redcar
Thank you for your kind review! We're delighted to hear you found our service helpful. We appreciate your feedback and look forward to helping you again in the future :)
Debbie was great and sorted out our…
Debbie was great and sorted out our cruise for next year. Great service, friendly snd knowledgeable.
23 de junio de 2026
Respuesta de Hays Travel - Redcar
Thank you for your lovely review! We're so pleased to hear Debbie helped you find the perfect cruise for next year. We'll be sure to pass on your kind words...she'll be delighted to know her friendly and knowledgeable service made a difference. Have a fantastic trip when the time comes! :)
We always get a good reception when we…
We always get a good reception when we step into hays travel Deborah was as polite as she always is and no problem booking our holiday 👍
14 de junio de 2026
Respuesta de Hays Travel - Redcar
Thank you for coming to us again to get your holiday booked! It's always lovely to see you both, thank you so much for taking the time to leave a review! :) Debbie
Respuesta de Hays Travel - Redcar
Thanks for taking the time to leave us a review, Kevin! It was a pleasure to help get your holiday to Greece booked :) Chloe
The young lady who attended to me was…
The young lady who attended to me was very knowledgeable helpful and very pleasant. The times I've used Hays travel I've always had 5 star service and will always try to use my Redcar shop in the future. Thanks again for such a pleasant and professional experience.
20 de junio de 2026
Respuesta de Hays Travel - Redcar
Thank you so much for popping in to store to book, I am so happy I was able to help get this booked. Thank you so much for your lovely review, have the best time in benidorm! Ellie :)
Brilliant
Our experience with Deborah at Hays was, as always, brilliant. She is knowledgeable and answers all our questions with patience.
20 de junio de 2026
Respuesta de Hays Travel - Redcar
We're so pleased you had a brilliant experience with us booking your cruise. We appreciate your kind words and are glad we could help. Thank you for choosing Hays :)
Great staff
The staff in hays travel are all ways helpfull,we wouldn't book any where else
11 de junio de 2026
Respuesta de Hays Travel - Redcar
Hi Trevor! It was an absolute pleasure helping to get your cruise booked and I'm so glad you were happy with our service here at Hays Redcar! We always appreciate you taking time out of you days to leave us such a lovely review :) Ellie
Respuesta de Hays Travel - Redcar
Thank you for taking the time to leave such a lovely review, I hope you have an amazing time on your cruise exploring! Sarah :)
Been wanting to go to Bulgaria for…great holiday booking experience
Been wanting to go to Bulgaria for year's. We were booked to go 2 year's ago but through ill health had to cancel. Yesterday My daughter & myself went in to Hayes travel. Got a fabulous welcome from a lady called Ellie. She was fantastic. She got us a holiday with the needs that I requested. Can't thank her enough for her time & patience. So looking forward to our holiday. ( Mr's Olive Davies )
15 de junio de 2026
Respuesta de Hays Travel - Redcar
Thank you so much Olive, for your kind words I am more then happy for use that you are finally able to go to Bulgaria! I hope you have an amazing time with your daughter and husband. The countdown is on and I hope you have a fantastic holdiay!
Staff were superb all ques5ions raised…
Staff were superb all ques5ions raised were answered a wonderful experience from start to finish
16 de junio de 2026
Respuesta de Hays Travel - Redcar
Thanks for coming in to see us! It was an absolute pleasure to get your trip to Thailand booked and we appreciate you taking the time to leave us such a lovely review :) Louise
Very good service by cheerful members…
Very good service by cheerful members of staff.
6 de junio de 2026
Respuesta de Hays Travel - Redcar
Thank you for taking the time to leave us a review! We're so glad we could get your holiday to Malta sorted :) Ellie
Hayes Travel Wonderful
Great holiday travel agents to deal with, found everything we wanted, dealt with Louise great representative as are all the other staff, great team.
14 de junio de 2026
Respuesta de Hays Travel - Redcar
Thanks for choosing to book with us and for taking the time to leave a review. It was a pleasure to get your holiday to Majorca sorted :) Louise
The girls where helpful
The girls where helpful, and wee booked a holiday.
Negative -, the coffee machine bead broke, and it was very warm in the shop
14 de junio de 2026
Respuesta de Hays Travel - Redcar
Thank you for your feedback. We're glad our team was helpful with your holiday booking. We hope you have a lovely time in Prague :)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.