Received a Hays Travel update letting me know the Celebrity Cruises were launching their 2028 cruises. It was easy to check out availability on the website and 1 phone call provided me with a comprehe... Ver más
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Consulta las opiniones de los clientes
Visited the Romsey branch yesterday 12/08/26 to book a holiday. We were helped by Emma who was very thorough, friendly and looked at all options with us. She made us feel at ease throughout and made t... Ver más
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Your staff are really helpful nothing is to much trouble we have touch more booking required ie Flightsect so looking forward to your call Regards Peter
La empresa ha respondido
As always it was a very enjoyable experience booking my holiday with Hays and because Charlotte has booked numerous cruises for me now, we know each other well and Charlotte knows what i like and am l... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
27 The Hundred, SO51 8GD, Romsey, Reino Unido
- 01794 517700
4,9
Excelente
1 mil opiniones
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Respuesta de Hays Travel - Romsey
Thank-you for taking the time to provide this feedback - Caitlin
Friendly and professional service
Friendly and professional service. Very knowledgable about booking cruise holidays and associated payment schemes/travel insurance. Many Thanks to Tasha for making our booking experience so easy
3 de mayo de 2026
Respuesta de Hays Travel - Romsey
Thank-you for taking the time to provide this feedback. We will pass this onto Tasha. - Ava
Respuesta de Hays Travel - Romsey
Thank you so much for your lovely review. This will be passed across to Tasha- Ava
It is just so nice to pop in to Hays…
It is just so nice to pop in to Hays travel & come out having booked a holiday with ease.
Ava was delightful, polite, friendly.. much less hassle than if I'd done it myself online.
Thank you for your help.
1 de mayo de 2026
Respuesta de Hays Travel - Romsey
Thank-you for taking the time to provide this feedback. It was a pleasure helping you - Ava
Exceptional service as always
Exceptional service as always, going the extra mile to make sure the holiday meets our special needs. Always friendly and helpful. Absolutely brilliant.
1 de mayo de 2026
Respuesta de Hays Travel - Romsey
Thank you so much for your lovely review. This will be passed across to Tasha- Ava
I was seen by Charlotte who dealt with…
I was seen by Charlotte who dealt with me in an excellent way. Very happy with the service.
30 de abril de 2026
Respuesta de Hays Travel - Romsey
Thank you for taking the time to complete the feedback. I am so glad we got something booked for you and hope you have a lovely time away. - Charlotte
Romsey branch
Ava at the Romsey branch was exceptionally helpful especially as we changed hotels later in the day after booking earlier
30 de abril de 2026
Respuesta de Hays Travel - Romsey
Thank-you for taking the time to provide this feedback. It was a pleasure helping you - Ava
More cruises successfully booked for us…
More cruises successfully booked for us by Natasha. Brilliant service as always.
29 de abril de 2026
Respuesta de Hays Travel - Romsey
Thank you so much for your lovely review. This will be passed across to Tasha- Ava
As usual Tasha was very knowledgeable
As usual Tasha was very knowledgeable, helpful and patient and gave us the confidence to book there and then
21 de abril de 2026
Respuesta de Hays Travel - Romsey
Thank you so much for your lovely review. This will be passed across to Tasha- Ava
Charlotte was very professional
Charlotte was very professional and made booking our holiday very easy
17 de abril de 2026
Respuesta de Hays Travel - Romsey
I appreciate your kind words! I am so happy to hear your booking experience was made easy. Thanks for your feedback. - Charlotte
Great service
Great service.
Charlotte worked hard to get the best deal for a complex booking. She researched a number of operators to reach the optimum one. Many thanks.
26 de abril de 2026
Respuesta de Hays Travel - Romsey
Thank you for taking the time to complete the feedback. I hope you have a lovely time away and look forward to seeing you again soon - Charlotte
Jamie at Romsey was very helpful when…
Jamie at Romsey was very helpful when making the booking. Before, on the telephone, Charlotte and Ava gave great guidance and made enquiries on my behalf.
17 de abril de 2026
Respuesta de Hays Travel - Romsey
Thank-you for taking the time to provide this feedback. It was a pleasure helping you - Ava
Great staff
Jamie and Ava were so helpful and made me feel confident to book the holiday
19 de abril de 2026
Respuesta de Hays Travel - Romsey
Thank-you for taking the time to provide this feedback and for your kind words, I will make sure this is passed onto Ava and Jamie. - Tasha, Branch Manager.
Respuesta de Hays Travel - Romsey
Thank you for your review, I am glad we made this an easy process for you! - Charlotte
Very professional service.
Extremely pleasant young lady to deal with. Very professional, answered all my queries and clearly explained the itinerary.
17 de abril de 2026
Respuesta de Hays Travel - Romsey
Thank-you for taking the time to provide this feedback and for your kind words, it was a pleasure to assist with your booking. - Tasha, Branch Manager.
The young lady that helped me was so…
The young lady that helped me was so good and made it easy
15 de abril de 2026
Respuesta de Hays Travel - Romsey
Thank-you for taking the time to provide this feedback and for your kind words, I will make sure this is passed onto Ava. - Tasha, Branch Manager.
Charlotte is always so patient and…
Charlotte is always so patient and helpful. All the staff in this branch are fabulous 👌
Australia rebooked 😀
14 de abril de 2026
Respuesta de Hays Travel - Romsey
Thank you for your kind comments. Always a pleasure! We will see you again soon! - Charlotte
Respuesta de Hays Travel - Romsey
Thank-you for taking the time to provide this feedback, I will make sure this is passed onto Emma. - Tasha, Branch Manager.
So helpful and knowledgeable about the…
So helpful and knowledgeable about the whole thing , amazing
7 de abril de 2026
Respuesta de Hays Travel - Romsey
Thank-you for taking the time to provide this feedback, I will make sure this is passed onto Emma. - Tasha, Branch Manager.
Emma was very patient
Emma was very patient, thorough, efficient , friendly and very helpful
5 de abril de 2026
Respuesta de Hays Travel - Romsey
Thank-you for taking the time to provide this feedback and for your kind words, I will make sure this is passed onto Emma for her to see. - Tasha, Branch Manager.
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