Hays Travel - Runcorn Opiniones 

803
TrustScore: 5 sobre 5

4,9

79 Forest Walk Shopping City, WA7 2EU Runcorn, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very friendly helpful staff. Hayley was very helpful with our initial search for holidays and recommended a lovely hotel. We didn’t book right away and When we got home we looked atthe holiday recomme... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently booked another holiday through Hays Runcorn and to be honest we wouldn't go anywhere else, the staff are amazing, they're so helpful and friendly while still being professional and nothing... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jasmine was really friendly, helpful and answered all questions myself and my friend had when booking our short break to Lisbon. She checked the distance hotel was from main part of the city, sorted t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

All our holidays are booked through Hays Travel. Jess contacted us after we enquired about a holiday before Christmas, she knew exactly what we wanted and got us a great deal. We have received help... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 79 Forest Walk Shopping City, WA7 2EU, Runcorn, Reino Unido

  • 01928 237605

4,9

Excelente

TrustScore: 5 sobre 5

803 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(803)

124.737 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

No stress, just sunshine success

From the moment I stepped in to enquire about a holiday off from the board outside, I was warmly greeted and welcomed by a lovely young lady named Jasmine.
She quickly looked around for offers i was interested in, pricing up and printing off.
I returned the next day following email communication, again Jasmine assisted me and the holiday was booked. The staff in the shop were fantastic - dates, times, transfers, prices, rooms - nothing was too much trouble.
Jasmine gave me printed copies of all the info and followed this up with email confirmations.
A great holiday booked at a fantastic price, no stress, no haggling, just amazing customer service from start to finish.

6 de febrero de 2026
Logotipo de Hays Travel - Runcorn

Respuesta de Hays Travel - Runcorn

Sarah-Jane Evans,

We appreciate you taking the time to share your wonderful experience. We're so happy to hear that you felt welcomed and received amazing customer service. It's great to know the team made booking your holiday stress-free and easy!

Hays Travel

Valorada con 5 estrellas sobre 5

The lady who looked after me made me…

The lady who looked after me made me feel that the holiday I wanted, was just as important to her as it was to me. Her listening and hearing skills were self evident. Very impressive for an apprentice.

6 de febrero de 2026
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Respuesta de Hays Travel - Runcorn

Ronald,

We appreciate your kind words! It's wonderful to know that you felt heard and valued during the booking process, especially by an apprentice. Thank you for your feedback.

Hays Travel

Valorada con 5 estrellas sobre 5

Excellent service

Jasmine was really friendly, helpful and answered all questions myself and my friend had when booking our short break to Lisbon. She checked the distance hotel was from main part of the city, sorted transfer to/from airport and explained fully that we would be contacted a couple of weeks before by Hyas to arrange our check-in. Really easy and straighforward and can't wait for our break to Lisbon!

3 de febrero de 2026
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Respuesta de Hays Travel - Runcorn

Lynn Toy,

We're so happy to hear that your booking experience for your Lisbon trip was easy and straightforward! It's great to know that all your questions were answered and that the details were clearly explained. We hope you and your friend have a fantastic time!

Hays Travel

Valorada con 5 estrellas sobre 5

We always try to book with Hays.

We always try to book with Hays travel.
They are brilliant at matching prices we have found else where.
The stress of online booking is taken away. Documents are printed out and we are always kept updated.
The girls in the Runcorn branch are all lovely. This time Jasmine dealt with our booking. She was very professional, efficient and friendly. A very good experience again.

2 de febrero de 2026
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Respuesta de Hays Travel - Runcorn

June,

We appreciate you sharing your experience. We're glad it was so easy to book your holiday with us, and that our team could assist you so efficiently.

Hays Travel

Valorada con 5 estrellas sobre 5

Simple to book, just leave it all to Hays.

We always book with Hays. It's so simple we leave it all to Hayley or one of the other ladies in the Runcorn shop. Nothing is too much trouble. We've just booked yet another cruise with Hayley on P&O ship iona. Hays remove the worry of booking. Well done Hayley. Phil and Helen Buckley Cheshire.

2 de febrero de 2026
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Respuesta de Hays Travel - Runcorn

Phillip,

We appreciate you sharing your experience. We're glad it was so easy to book your holiday with us, and that our team could assist you so efficiently.

Hays Travel

Valorada con 5 estrellas sobre 5

Excellent service

Grace booked my holiday. It is only two nights in Amsterdam but she put as much effort into it as if it were a 6week world cruise. She was pleasant polite and always returned my call and emails as planned.

23 de enero de 2026
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Respuesta de Hays Travel - Runcorn

Liz,

We appreciate you sharing your experience. We're glad it was so easy to book your holiday with us, and that our team could assist you so efficiently.

Hays Travel

Valorada con 5 estrellas sobre 5

The travel agent was polite helpful in…

The travel agent was polite helpful in getting us the best deal for the holiday we had seen and wanted to book. She went out of her way to check out prices from other companies so we had the best price. We have booked quite a few holidays through hays now and ive never had a bad experience or holiday.

31 de enero de 2026
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Respuesta de Hays Travel - Runcorn

Sarah,

We appreciate you sharing your experience. We're glad it was so easy to book your holiday with us, and that our team could assist you so efficiently.

Hays Travel

Valorada con 5 estrellas sobre 5

Knowledgeable, efficient and welcoming

Grace greeted us as soon as went entered the Runcorn shop, all the staff were warm and welcoming.
Grace listened to what we wanted for our cruise holiday in 2027 and found us a holiday that met with our wish list. Throughout she was efficient, knowledgeable and friendly. We will definately be visiting Hays again.
Thank you Grace

31 de enero de 2026
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Respuesta de Hays Travel - Runcorn

Debbie Ross,

We appreciate your kind words about our team's welcoming atmosphere and efficient service. We're happy to hear that we could find a cruise holiday that met your needs. Thank you for your visit, and we look forward to seeing you again!

Hays Travel

Valorada con 5 estrellas sobre 5

Excellent we had 2 advisers 1 was an…

Excellent we had 2 advisers 1 was an apprentice other was Manager so had very good service

28 de enero de 2026
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Respuesta de Hays Travel - Runcorn

Anne,

We appreciate you sharing your experience. We're glad it was so easy to book your holiday with us, and that our team could assist you so efficiently.

Hays Travel

Valorada con 5 estrellas sobre 5

Jess at halton lea branch was amazing…

Jess at halton lea branch was amazing all booked and sorted in a efficient and friendly manner thanks Jess

31 de diciembre de 2025
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Respuesta de Hays Travel - Runcorn

Shirley,

We're so happy to hear that your booking experience was amazing, efficient, and friendly. Thank you for sharing your positive feedback with us!

Hays Travel

Valorada con 5 estrellas sobre 5

Kindness to all customers

We were treated with courteous and respect and our agent didn't give up until she found the holiday we wanted

27 de enero de 2026
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Respuesta de Hays Travel - Runcorn

Thank you for a lovely response

Valorada con 5 estrellas sobre 5

successful booking.…

0ur booking was carried out by a trainee young lady to our satisfaction with shearings coach holidays, we had certain requests which we hope will be taken note of, "the proof of the pudding, etc"

23 de enero de 2026
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Respuesta de Hays Travel - Runcorn

Thank you for a lovely response

Valorada con 5 estrellas sobre 5

We booked in the runcorn branch

We booked in the runcorn branch, with a lovely young lady called Grace, she was extremely patient and helpful with us, I've booked with Hay's runcorn a few times now and the staff are friendly and very helpful

25 de enero de 2026
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Respuesta de Hays Travel - Runcorn

Thank you for a lovely response

Valorada con 5 estrellas sobre 5

Great service.

Jessica at Runcorn Hays Travels has been amazing, so helpful & nothing was too much trouble for her. She organised everything for us including printing off all our tickets etc. would absolutely use again.

22 de enero de 2026
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Respuesta de Hays Travel - Runcorn

Thank you so much

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff, couldn't fault any of the staff, definitely will book again

16 de enero de 2026
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Respuesta de Hays Travel - Runcorn

Thank you for your kind response

Valorada con 5 estrellas sobre 5

We where listening to and Sam gave us…

We where listening to and Sam gave us all the details of a perfect holiday that we had requested.
Everything was explained to us thoroughly, every concerning the holiday including type of hotel, travel, costs and how to organise our money on a payment card.
Our mind where put at rest and we left happy.

18 de enero de 2026
Logotipo de Hays Travel - Runcorn

Respuesta de Hays Travel - Runcorn

Thank you for the lovely review Christine. It was a pleasure helping to organise your perfect trip. Sam

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