Hays Travel - Shanklin Opiniones 

672
TrustScore: 5 sobre 5

5,0

32 Regent Street, PO37 7AA Shanklin, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Always greeted with a friendly hello by the staff upon entering the shop. I always know which holiday I intend to buy, but the helpfulness and expertise provided make the whole process enjoyable (e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Once again the amazing ladies at shanklin branch were great. They took their time and found me the best deal for my holiday, checking flights, times and accommodation until they found exactly what I w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff friendly and really helpful. Explained all i needed too know, checked if anything could be cheaper if I moved days about. And ensured that I could ask anything before I left for my trip. The sta... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sarah went over and above when we booked our cruise. She just didn't give up finding what we wanted in our special dates. Sorted out our travel insurance for us too.We are so pleased to be going on a... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 32 Regent Street, PO37 7AA, Shanklin, Reino Unido

  • 01983 866266

5,0

Excelente

TrustScore: 5 sobre 5

672 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(672)

117.661 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Extremely kind and helpful and…

Extremely kind and helpful and professional

3 de febrero de 2026
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Respuesta de Hays Travel - Shanklin

We appreciate you taking the time to share your kind review. We are so glad you were happy with our service! Kindest regards, Sarah :)

Valorada con 5 estrellas sobre 5

Both Debra and I found the interaction…

Both Debra and I found the interaction with all staff to be a pleasure, and rewarding experience....thankyou !!

5 de febrero de 2026
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Respuesta de Hays Travel - Shanklin

We appreciate your kind words and are so happy to hear that you had a rewarding experience with our team; it was a pleasure assisting you both! Kind regards, Sarah and team :)

Hays Travel

Valorada con 5 estrellas sobre 5

So so helpful with our booking …no…

So so helpful with our booking …no rushing taking her time with us thank you x

7 de febrero de 2026
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Respuesta de Hays Travel - Shanklin

Thank you for your review. It was lovely to see you both and get your holiday booked for you - Teresa

Valorada con 5 estrellas sobre 5

Had to visit Shanklin branch to arrange…

Had to visit Shanklin branch to arrange insurance on the holidays booked for this year with hays travel. Sarah as usual made the whole thing done professionally but friendly. The whole team at Shanklin branch always friendly and helpful.

29 de enero de 2026
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Respuesta de Hays Travel - Shanklin

I truly appreciate you taking a moment to share your kind words about your experience. Myself and my team are always happy to help. Kindest regards, Sarah

Valorada con 5 estrellas sobre 5

Fantastic help in finding the best…

Fantastic help in finding the best deals for a group holiday

3 de febrero de 2026
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Respuesta de Hays Travel - Shanklin

Thankyou for your review, it was my pleasure to get you all booked up , Thanks Nikki :)

Valorada con 5 estrellas sobre 5

I have been to Hays Travel for many…

I have been to Hays Travel for many years and have been treated very well. They are experienced considerate and they listen to what you are looking for where travel is concerned.
Always with a friendly welcome, my holidays with them have been excellent.

1 de febrero de 2026
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Respuesta de Hays Travel - Shanklin

Thankyou Christine for your lovely review, you are a very valued customer to all of us here, and it was a pleasure to get this trip booked up for you x

Valorada con 5 estrellas sobre 5

Good and friendly service

Good and friendly service. Thank you.

23 de enero de 2026
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Respuesta de Hays Travel - Shanklin

Thankyou for your review , it was a pleasure to get this booked for you

Valorada con 5 estrellas sobre 5

Great friendly and helpful service.

Donna was really friendly and helpful. She was able to answer all our questions, give us good advice and enabled us to book the cruise we wanted without any fuss. Great service and very much appreciated. Thank you.

29 de enero de 2026
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Respuesta de Hays Travel - Shanklin

John Poerscout-edgerton,

We appreciate you taking the time to share your experience. We're happy to hear that our team member was helpful and provided great service. Thank you!

Hays Travel

Valorada con 5 estrellas sobre 5

We always try hays for all our…

We always try hays for all our holidays, Teresa is our go to buy they are all super helpful and knowledgeable in there job, always look and different options and get the best deals , thank you x

29 de enero de 2026
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Respuesta de Hays Travel - Shanklin

Thank you for your review. Glad we get you away to the sunshine - Teresa

Valorada con 5 estrellas sobre 5

Very helpful

Teresa at Hays in Shanklin was very helpful in booking our holiday for us.
Normally we struggle to achieve everything we require. Teresa went far and beyond to help us. We came away feeling very relaxed and excited. I also went in at a later date to change some details. It was done instantly. Thank you and well done

27 de enero de 2026
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Respuesta de Hays Travel - Shanklin

Thank you so much for your review. It really was a pleasure to help you get the holiday you wanted - Teresa

Valorada con 5 estrellas sobre 5

Nikki was amazing

Nikki was amazing, she has amazing knowledge of where we wanted to go and suggested places to fly into for obtaining a good price. Will definitely book through Hays again

28 de enero de 2026
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Respuesta de Hays Travel - Shanklin

Thankyou so much for your lovely review, it was a pleasure to get this all booked up for you x

Valorada con 5 estrellas sobre 5

Great advice and helpful service from…

Great advice and helpful service from Sarah at the Shanklin branch. I have used this branch previously and will contact Hays travel next time we go on holiday.

17 de enero de 2026
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Respuesta de Hays Travel - Shanklin

We're happy to hear that you received great advice and helpful service Sarah at our Shanklin branch. We appreciate your continued patronage and thank you for your positive feedback.

Hays Travel

Valorada con 5 estrellas sobre 5

Sarah understood exactly what I wanted…

Sarah understood exactly what I wanted and found it quickly.She was able to answer all my questions.

20 de enero de 2026
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Respuesta de Hays Travel - Shanklin

We are so happy we were able to provide you with exactly what you wanted and answer all of your questions. Thank you for your wonderful review. Kindest regards, Sarah

Valorada con 5 estrellas sobre 5

The staff were amazing welcomed and…

The staff were amazing welcomed and feeling relaxed. Booked a wonderful holiday to Tenerife. Explained all the ways of paying for the holiday. I only have to save pocket money now.

20 de enero de 2026
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Respuesta de Hays Travel - Shanklin

Thankyou for your kind review. It was lovely to meet you all and my pleasure to get this holiday booked up for you , Nikki x

Valorada con 5 estrellas sobre 5

Nikki was extremely helpful and…

Nikki was extremely helpful and understanding about my conditions.she made me feel at ease and was just lovely.

20 de enero de 2026
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Respuesta de Hays Travel - Shanklin

Thankyou so much for your kind review , it was my pleasure to get your trip booked up for you x

Valorada con 5 estrellas sobre 5

The staff are always very helpful.

The staff are always cheerful , friendly and very helpful.
Donna in the Shanklin office is very helpful.
I only went in yesterday for a gift card. Unfortunately the format had changed on the computer so it took a while to process.

17 de enero de 2026
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Respuesta de Hays Travel - Shanklin

Dear Mrs Parsons, I do apologize that issuing the Gift card did take a while process and thank you for your kind comments . It's always a pleasure dealing with you.
kind regards
Donna

Valorada con 5 estrellas sobre 5

Amazing as always

Great experience as always Staff are all friendly and so helpful and do everything for you and no worries are needed.

15 de enero de 2026
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Respuesta de Hays Travel - Shanklin

We're so happy to hear that you consistently have a great experience with us! It's wonderful knowing our team makes everything worry-free for you.

Valorada con 5 estrellas sobre 5

Great service from an experienced staff…

Great service from an experienced staff member who ticked all the boxes for us.

15 de enero de 2026
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Respuesta de Hays Travel - Shanklin

We are happy to hear that our experienced staff member provided such great service. Thank you for your positive feedback! Kindest regards, Sarah

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