Always greeted with a friendly hello by the staff upon entering the shop. I always know which holiday I intend to buy, but the helpfulness and expertise provided make the whole process enjoyable (e... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Once again the amazing ladies at shanklin branch were great. They took their time and found me the best deal for my holiday, checking flights, times and accommodation until they found exactly what I w... Ver más
La empresa ha respondido
Staff friendly and really helpful. Explained all i needed too know, checked if anything could be cheaper if I moved days about. And ensured that I could ask anything before I left for my trip. The sta... Ver más
La empresa ha respondido
Sarah went over and above when we booked our cruise. She just didn't give up finding what we wanted in our special dates. Sorted out our travel insurance for us too.We are so pleased to be going on a... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
32 Regent Street, PO37 7AA, Shanklin, Reino Unido
- 01983 866266
5,0
Excelente
672 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Teresa was so kind and helpful
Teresa was so kind and helpful, she listened to all of my requests and was nothing but amazing at getting the right flights for us
14 de noviembre de 2025
Respuesta de Hays Travel - Shanklin
Thank you for your review! I'm so glad we got you booked, how exciting!
The service given by Teresa was first…
The service given by Teresa was first class.
11 de noviembre de 2025
Respuesta de Hays Travel - Shanklin
Thankyou for taking the time to leave a review. It was lovely to see you, and really appreciate you booking with us again.
Well done Hays Travel
Knowledgeable and happy staff. Made the booking easy and enjoyable
6 de noviembre de 2025
Respuesta de Hays Travel - Shanklin
Thank you for your review and thank you for booking with us again, it's always a pleasure to see you both
Sarah in shanklin was very…
Sarah in shanklin was very knowledgeable and helpful it was a pleasure to deal with her.
30 de octubre de 2025
Respuesta de Hays Travel - Shanklin
Thank you for your lovely review and coming back to book your next holiday with me. I look forward to seeing you both again soon. Kindest regards, Sarah :)
The staff are always helpful and…
The staff are always helpful and welcoming also very knowlegable,nothing was too much trouble,you know you are in safe hands with an expert team,I always use then to book my holidays.
26 de octubre de 2025
Respuesta de Hays Travel - Shanklin
Thank you for your kind review :) It was a pleasure to get this booked for you. Kindest regards, Sarah
very professional and very helpful
25 de octubre de 2025
Respuesta de Hays Travel - Shanklin
Thank you for your kind words. It was a pleasure arranging your holiday.
Donna
We dealt with a lovely lady called…
We dealt with a lovely lady called Teresa yesterday in Shanklin she was just a breath of fresh air, she knew what we were looking for and helped us pick a holiday for next year. We will definitely ask for her going forward. Thank you, great service!
25 de octubre de 2025
Respuesta de Hays Travel - Shanklin
Thank you so much for your kind review. It was really lovely to meet you and find your perfect holiday.
Respuesta de Hays Travel - Shanklin
Thank you for your kind review. It was a pleasure to get this booked for you :) Kind regards, Sarah
Shanklin hays IOW
I spoke to Donna in shanklin hays travel, she was very polite and informative nothing was to much.
22 de octubre de 2025
Respuesta de Hays Travel - Shanklin
Hi Jocie, thank you for your kind words , it's very much appreciated .
Donna
helpful and friendly staff
12 de octubre de 2025
Respuesta de Hays Travel - Shanklin
Thank you for your kind review and first booking with us. It was a pleasure to get this booked for you, Kindest regards Sarah
Donna was very helpful when we were…
Donna was very helpful when we were planning our honeymoon. Lots of usual information about different locations / options and an easy booking process.
9 de octubre de 2025
Respuesta de Hays Travel - Shanklin
Hi Emma, it was a pleasure arranging your honeymoon . Where you have chosen looks absolutely gorgeous.
Donna :-)
A warm welcome and very helpful.
2 de octubre de 2025
Respuesta de Hays Travel - Shanklin
Thank you for your review, it was lovely to see you again
Fjords 2027
We popped in to gather some information on a Nordic cruise. Nikki was really helpful and gave us everything we needed to know. We booked there and then. Fantastic service. I hadn't been into a travel agents for years but will definitely book through Hays again.
30 de septiembre de 2025
Respuesta de Hays Travel - Shanklin
Thankyou for your kind review. It was a pleasure to get this booked for you all x
Excellent service
Excellent service. Sarah is always really helpful and knowledgeable.
20 de septiembre de 2025
Respuesta de Hays Travel - Shanklin
Thank you for your lovely review - it's always a pleasure to get you booked :) Sarah
Great customer service with a smile
Great customer service with a smile. Helped us pick the right holiday and identified the best time for us to visit. Explained everything and looked up anything we were unsure of. Overall a great experience.
20 de septiembre de 2025
Respuesta de Hays Travel - Shanklin
Thankyou for your lovely review, it was my pleasure to get this booked for you :)
Fantastic service as always with Sarah…
Fantastic service as always with Sarah at hays travel shanklin Isle of Wight she has always been friendly and helpful she is an asset to the travel industry she’s also a very bubbly happy person.
Kind regards
Layton young
23 de septiembre de 2025
Respuesta de Hays Travel - Shanklin
Thank you for your lovely review. It was a pleasure to book you all again :) Kindest regards, Sarah
Hays travel shanklin
Popped into Hays travel shanklin.
Spoke to sarah in the hopes of going to sharm el-sheikh but the flights just didn't fit to what we wanted so she looked for other places & found Tunisia the flights was exactly what we wanted & perfect hotel.
We always get excellent friendly service from all the staff there & sarah has so much patience with us.
14 de septiembre de 2025
Respuesta de Hays Travel - Shanklin
Thank you both for your lovely review. It's always a pleasure to see you both and thank you for making another booking with us :) Kindest regards, Sarah
Great service as usual with Sarah at…
Great service as usual with Sarah at shanklin branch
23 de septiembre de 2025
Respuesta de Hays Travel - Shanklin
Thank you for your lovely review, It was lovely to see you and a pleasure to get you booked again. Kindest regards, Sarah
So Helpfull
I was seen by Theresa who was very knowledgable and friendly and gave me all the infomation that I needed. Also helped me out with ideas for a future holiday.
12 de septiembre de 2025
Respuesta de Hays Travel - Shanklin
Thank you for leaving a review, glad to get you booked - how exciting
Brilliant service!
Sarah was very helpful searching options when my chosen holiday was not available.
17 de septiembre de 2025
Respuesta de Hays Travel - Shanklin
Thankyou for your kind review , it was a pleasure to get this booked for you
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.