Our agent Zoe was very helpful, kind, informative,but most of all pro active. Suggesting things we hadn't thought of and trying to provide us with any extras she could.
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Our agent Zoe was very helpful, kind, informative,but most of all pro active. Suggesting things we hadn't thought of and trying to provide us with any extras she could.
La empresa ha respondido
Went to Southampton branch today with loads of questions, thinking of booking a Cruise. We spoke to Zoe who was amazing, helpful, patient and very knowledgeable. As you can imagine we were back and fo... Ver más
La empresa ha respondido
Can't thank Hay,s travel enough. Especially Bethany who delt with my booking ,to collecting boarding pass, Nothing is to much trouble when sorting my needs, due to me having a hidden disabilit... Ver más
La empresa ha respondido
We managed to speak to Selina, who booked our last Disney Cruise. It was quick, easy & straightforward. Considering it's the same party as last year, the Disney Cruise Line booking recognised us, so m... Ver más
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
91 Above Bar Street, SO14 7FG, Southampton, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The best place to book a holiday, lovely and very friendly staff

Respuesta de Hays Travel - Southampton
My wife booked the holiday she dealt with a lovely young lady named Savannah, she was extremely helpful & polite

Respuesta de Hays Travel - Southampton
Great service, very friendly staff & made sure i got a good deal on our holiday

Respuesta de Hays Travel - Southampton
I always use Hays for my holidays. They do a great job and I dont have to worry about anything. They sort everything out and its so simple.

Respuesta de Hays Travel - Southampton
Called up for a quote on an Easter trip for 2026, Zoe the Agent was very thorough and gave a time frame for her reply. Received, reviewed and all booked within the same day!

Respuesta de Hays Travel - Southampton
Very efficient service provided by experienced and knowledgeable staff. Would highly recommend.

Respuesta de Hays Travel - Southampton
Bethany was great 👍 efficient, respectful responsive. A pleasure to deal with.
The girls were helpful and friendly only four stars because I brought Euro's and the employee said that I had the buy back guarantee but didn't tell me there was a charge and I never bring them back as we visit relatives abroad so would save any leftover for our next trip so had I known there was a charge I would have declined.

Respuesta de Hays Travel - Southampton
Excellent service the staff went above and beyond . First time we have booked through Hays travel. Savannah was brilliant & very thorough & her colleague worked hard together to get us the deal that we wanted

Respuesta de Hays Travel - Southampton
Was very helpful all the staff are lovely savannah helped us she was very helpful definitely recommend this store to help with a holiday

Respuesta de Hays Travel - Southampton

Respuesta de Hays Travel - Southampton
We love booking through Hays, all staff are friendly and knowledgeable

Respuesta de Hays Travel - Southampton
The person was very helpful with my requirements, she sorted my flight out very well for me.

Respuesta de Hays Travel - Southampton
Jess was very thorough and patient when dealing with a complicated request for flights to New Zealand which were acceptable us in respect of departure / arrival times, routes and pricing. She had to spend a considerable amount of time on her computer and found results with which we were very pleased.

Respuesta de Hays Travel - Southampton

Respuesta de Hays Travel - Southampton

Respuesta de Hays Travel - Southampton
Selina from Hays Travel in Southampton was amazing in helping us to find a holiday. She was helpful and very patient in helping with all aspects of our holiday, and when we went to book the hotel and it was no longer available Selina helped find another hotel even asking the staff in the shop if anyone could recommend somewhere. We did find another hotel and booked and received an e mail the next day confirming holiday and saying thank you. Definitely will be using Hays again

Respuesta de Hays Travel - Southampton
Great competent service. I will certainly use in future. Bethany was friendly efficient and understanding

Respuesta de Hays Travel - Southampton
Zoe was so helpfull and made the process very easy.

Respuesta de Hays Travel - Southampton
Zoe was of a great help and very informative, No question was unanswered. We would use Hays again.

Respuesta de Hays Travel - Southampton
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.