Hays Travel - Stanley Opiniones 

1076
TrustScore: 5 sobre 5

4,9

12 Front Street, DH9 0HX Stanley, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Always a pleasure dealing with Hays. Every member of staff is pleasant and knowledgeable. Great locations at great prices.Lovely hotels.They will always try to match or beat any quote.Great exchange... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Millie was very helpful and efficient when I booked my holiday. Nothing was a problem to her. She talked me through the whole experience explaining everything. Once again well done Hays Travel in Stan... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The lovely young girl couldn’t b more helpful that’s why I love to pop into hays. Keep up the good work staff r always pleasant service is good nd the booking process is straight forward

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always greeted with welcoming smiles by all the staff at Stanley. Lindsey booked our cruise for us, efficiently and professionally and she has a delightful manner. She explains everything and goes thr... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(1076)

126.693 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very friendly and helpful staff.

Very friendly and helpful staff in Stanley branch.

21 de febrero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Hi Rob,
Thank you very much for taking the time to leave us such a kind review. we hope you have the best time away in Benidorm next year.
kind regards, Millie :)

Valorada con 5 estrellas sobre 5

As a regular customer I know I will…

As a regular customer I know I will always get great service and today was great Changed dates of an already booked holiday and made sure it was done the best way for me

20 de febrero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Hi Joyce,
Thank you so much for taking the time to leave such a kind review. I'm so pleased we managed to get your holiday changed over. Always happy to help, hope to see you again soon.
Millie :)

Valorada con 5 estrellas sobre 5

Kelly and team are brilliant and helpful

Kelly and team are brilliant and helpful

27 de febrero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you so much for your lovely feedback, always happy to help I hope you have a great holiday to Majorca and hope to help again in the future. Kind regards Kelly

Valorada con 5 estrellas sobre 5

Knowledgeable and efficient

Knowledgeable and efficient. Relaxed and friendly.

26 de febrero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback . I hope you have a great time on your cruise. Kind Regards Lyndsey :)

Valorada con 5 estrellas sobre 5

Hays Stanley

Lynsdey and the team were very helpful sorting out our holiday for use we did know what we wanted but they made sure we had everything in place for Holiday in and out in half an hour.

25 de febrero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you so much for your kind comments I hope you both have an amazing time in Tenerife. Thanks Lyndsey

Valorada con 4 estrellas sobre 5

Friendly staff

Friendly staff great communication
On issues which might be a company policy I didn’t really want a direct debit after I paid a deposit but was told I had to do a direct debit
I lije to pay threw the app but it’s just a personal preference

24 de febrero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you for taking the time to leave your feedback. It was a pleasure to book your cruise and I hope you all have an amazing time. If you would like to contact us on 01207 236000 we can discuss payment options in more detail with you. Kind Regards Laura :)

Valorada con 5 estrellas sobre 5

Hays Stanley branch excellent

We booked with Hays at our local branch last year and everything was tip top
This year we seen a holiday online with jet2 which was a good price so I rang my local branch at Stanley to see if they could match the price and within a couple of minutes they said yes they would be able to match it and the booking was complete in a matter of minutes over the phone

21 de febrero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you so much for your kind words I hope you all have an amazing time in Tenerife. Thanks Lyndsey

Valorada con 5 estrellas sobre 5

Friendly knowledgeable staff

Friendly knowledgeable staff. Took time to help find a suitable holiday for elderly mother who uses a wheelchair.

22 de febrero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you so much for your kind comments I hope you all have an amazing time in Costa del sol. Thanks Lyndsey

Valorada con 5 estrellas sobre 5

Great experience...

Great experience.... staff in stanley branch are so helpful and knowledgeable they make booking a holiday so easy.

22 de febrero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback- I hope you have a great time in Turkey with your grandson and look forward to seeing you in branch again soon . Kind Regards Laura :)

Valorada con 5 estrellas sobre 5

Top Class Experience! 👌

Laura was courteous, engaging, knowledgeable and helpful in all aspects of our enquiry

21 de febrero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback and I hope you have a great time in Budapest . Kind Regards Laura :)

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service
Professional and courteous

19 de febrero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you so much for your kind words I hope you both have an amazing time in Dubai. Thanks Lyndsey

Valorada con 5 estrellas sobre 5

Excellent customer service.

Laura was extremely helpful and we were very happy with the way she managed our requirements and holiday booking.

18 de febrero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thankyou so much for reviewing our service we hope you all have a fab time in Prague :)

Valorada con 5 estrellas sobre 5

Every time I have booked a holiday from…

Every time I have booked a holiday from the shop they will help and really played as well

16 de febrero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you for your kind comments its always a pleaseure helping with your holidays. Thank you Rachel

Valorada con 5 estrellas sobre 5

The staff were Great

8 de febrero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you for you kind feedback, I hope you have a lovely holiday and hope to help again in the future. Thank you Laura

Valorada con 5 estrellas sobre 5

Always the same friendly service from…

Always the same friendly service from all of the staff wouldn’t go anywhere else.

15 de febrero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you so much for your lovely feedback, I hope you have a lovely holiday and hope to help again in the future. Kind regards Laura

Valorada con 5 estrellas sobre 5

Friendly professional service.

Friendly professional service.

12 de febrero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Hi Irene,
Thank you so much for taking the time to leave a kind review. It was a pleasure to book your Lanzarote holiday. I hope you have a lovely relaxing time.
kind regards, Millie :)

Valorada con 5 estrellas sobre 5

Helpful,friendly,very professional…

Helpful,friendly,very professional staff always book with Hayes Stanley.

7 de febrero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback I hope you have a great time in Italy. Kind Regards Laura :)

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