Hays Travel - Stanley Opiniones 

1076
TrustScore: 5 sobre 5

4,9

12 Front Street, DH9 0HX Stanley, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Always a pleasure dealing with Hays. Every member of staff is pleasant and knowledgeable. Great locations at great prices.Lovely hotels.They will always try to match or beat any quote.Great exchange... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Millie was very helpful and efficient when I booked my holiday. Nothing was a problem to her. She talked me through the whole experience explaining everything. Once again well done Hays Travel in Stan... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The lovely young girl couldn’t b more helpful that’s why I love to pop into hays. Keep up the good work staff r always pleasant service is good nd the booking process is straight forward

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always greeted with welcoming smiles by all the staff at Stanley. Lindsey booked our cruise for us, efficiently and professionally and she has a delightful manner. She explains everything and goes thr... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1076)

127.122 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The Company puts the customer first.

The Company puts the customer first and ensures whatever enquiry/ holiday is dealt with the utmost ease. I asked if a certain offer was still available, the rep checked that it was, and holiday booked. Simple as that. I’ve started using Hays Travel more often and I’m never disappointed.

8 de febrero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you for taking the time to leave such kind feedback. It was a pleasure to help you with this and I hope you have a great time in Italy. Kind Regards Laura :)

Valorada con 5 estrellas sobre 5

Fab service as always

Fab service as always

31 de enero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback- I hope you both have a fantastic time in Iceland. Kind Regards Laura :)

Valorada con 4 estrellas sobre 5

Enquired on Friday

Enquired on Friday. They rang me on Sunday. Booked. Lovely lass Lindsay.

26 de enero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you for your kind comments I hope you both have a lovely cruise. Thanks Lyndsey

Valorada con 5 estrellas sobre 5

5 star

Took plenty of time to explain everything and listened to our needs.

6 de febrero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you for your kind comments, It was a pleasure booking your trip and look forward to seeing you again in branch soon.

Valorada con 5 estrellas sobre 5

Very good experience with Hays travel…

Very good experience with Hays travel advisor was very informative and took no time at all to explain everything to do with my booking

30 de enero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback. I hope you have a lovely time in Benidorm. Regards Laura :)

Valorada con 5 estrellas sobre 5

A lovely warm welcome on such a cold day

A lovely warm office on such a cold day, and a warm welcome too, my holiday booking was quickly and efficiently dealt with by Laura. I am so looking forward to going on my cruise, which is just a few weeks away now.

29 de enero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback . It was a pleasure to book your cruise and I hope you have a fantastic time. Kind Regards Laura :)

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service , polite and very helpful 😀Laura is always happy to help and thank you

4 de febrero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback- I hope you have another great holiday in Palma Nova . Kind Regards Laura :)

Valorada con 3 estrellas sobre 5

Currency exchange

We had received some dollars as a wedding present and we had the ‘buy back guarantee’ we were two days over the guarantee as we have just came back from our holiday and they would not honour the rate meaning we have lost out. I don’t think the buy back should be offered (at cost) if they are not honoured. 6 weeks 2 days since purchase.

4 de febrero de 2026
Opinión espontánea
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Good afternoon Thank you for taking the time to leave your review. If you would like to give us a call on 01207 236000 we can discuss this with you. Kind Regards Laura

Valorada con 5 estrellas sobre 5

Very helpful and with a smile

Very helpful and with a smile

4 de febrero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback. It was a pleasure to book your next holiday. Kind Regards Laura :)

Valorada con 5 estrellas sobre 5

Price matched

Price matched
Friendly
Informative
Knowledgeable

3 de febrero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you for leaving your kind review- I hope you have a great time in Benidorm. Kind Regards Laura :)

Valorada con 5 estrellas sobre 5

Holiday in Madeira.

We were made to feel welcome and valued. Laura was very knowledgeable and helpful. Everything was explained carefully and all questions answered. Laura was extremely efficient and organised our holiday brilliantly.

20 de enero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback I hope you both have a brilliant holiday in Madeira. Kind Regards Laura :)

Valorada con 5 estrellas sobre 5

Weve gone to Stanley Hays for years

For many years we have chosen to go to Stanley Hays to plan our main annual holiday. They are always pleasant, professional and more often than not manage to provide us with the perfect holiday.

1 de febrero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you so much for leaving your kind review, I hope you have an amazing time in India and hope to help again in the future. Kind regards Kelly

Valorada con 5 estrellas sobre 5

Laura booked my holiday and the service…

Laura booked my holiday and the service from the staff is always the best. Hays always look after you and get the best deal possible

1 de febrero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you for taking the time to leave your kind feedback.I hope you have a lovely holiday in Menorca with your family. Kind Regards Laura :)

Valorada con 5 estrellas sobre 5

I use the same office and the same…

I use the same office and the same staff member for most holidays. Everything is fine.

30 de enero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you so much for your kind words I hope you both have an amazing time in Malta. Thanks Lyndsey

Valorada con 5 estrellas sobre 5

I always book my holidays at the…

I always book my holidays at the Stanley branch of Hays. Staff are so helpful and informative.

28 de enero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thankyou so much for leaving your feedback - have a fab time in Benidorm :)

Thanks Millie

Valorada con 5 estrellas sobre 5

Excellent service, As usual

We were patiently given the required information to help us choose between alternatives.

27 de enero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you so much for your kind comments I hope you both have an amazing time on your Iceland cruise. Thanks Lyndsey

Valorada con 5 estrellas sobre 5

Excellent work

Saw a break on Facebook - - rang enquired about out, all booked and sorted very quickly! Staff very helpful, couldn’t ask for a better customer service!

27 de enero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you so much for your kind comments I hope you both have an amazing time in Iceland. Thanks Lyndsey

Valorada con 5 estrellas sobre 5

I asked Lindsey to help get a holid…

I asked Lindsey to help get a holiday what I'd seen online, she sorted exactly what I wanted quickly and professionally.

17 de enero de 2026
Logotipo de Hays Travel - Stanley

Respuesta de Hays Travel - Stanley

Thank you so much for your kind comments I hope you both have a fab time in Malta. Thanks Lyndsey

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