Hays Travel - Stourbridge Opiniones 

991
TrustScore: 5 sobre 5

4,9

25 Ryemarket, DY8 1HJ Stourbridge, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very helpful and knowledgeable holiday sales person. Very efficient in getting the correct holiday for us. Very smooth transaction it filling out the holiday schedule. Very pleased with the complete p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Made very welcome by the staff at Hays Travel Stourbridge and Tracy was as brilliant as usual helping us to book our holiday. Always a pleasure to visit the office and nothing is too much trouble.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff were warm & welcoming on arrival. Identified that there were no longer any cabins at the advertised price on that date & gave us alternatives. Showed us the location of these on the deck plans &... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff always make time to listen to what we want from a holiday and are always willing to try different dates, accommodations or even destinations. We have seen Tracey the last few years and she alway... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 25 Ryemarket, DY8 1HJ, Stourbridge, Reino Unido

  • 01384933326

4,9

Excelente

TrustScore: 5 sobre 5

991 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(991)

117.661 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Holiday Booking Experience

We have booked all of our holidays abroad, with Beth for many years, she always manages to find exactly what we are looking for and nothing is too much trouble.

28 de febrero de 2026
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Respuesta de Hays Travel - Stourbridge

Thank you for your kind review, its a pleasure to book your holiday.

Valorada con 5 estrellas sobre 5

Tracy was exceptional as normal with…

Tracy was exceptional as normal with her experience & thoughtful help in our choice of holiday. We are extremely happy with the way she is always patient & professional with us. She is a credit to Hays Travel.

26 de febrero de 2026
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Respuesta de Hays Travel - Stourbridge

Thank you for the lovely review it was a pleasure to book your Holiday

Valorada con 5 estrellas sobre 5

Best travel agents 100%

The care and support we have received from Hays Travel Stourbridge special thanks to Tracy, give us confidence when we are booking. Always a pleasure to go in . Everyone makes us welcome

24 de febrero de 2026
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Respuesta de Hays Travel - Stourbridge

Thank you for the lovely review it was a pleasure to book your Holiday

Valorada con 5 estrellas sobre 5

Third time we used hays travel

Third time we used hays travel. Beth remembered us and it was lovely to be able to book our holiday with her again.

23 de febrero de 2026
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Respuesta de Hays Travel - Stourbridge

Thank you for the lovely review it was a pleasure to book your Holiday

Valorada con 5 estrellas sobre 5

Super friendly

Super friendly, knowledgeable and professional staff.

18 de octubre de 2025
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Respuesta de Hays Travel - Stourbridge

Thank you for the lovely review it was a pleasure to book your Holiday

Valorada con 5 estrellas sobre 5

First time cruisers

We were looking to book a first time cruise + feeling a bit hesitant. The customer service offered by Abigale was exceptional who was knowledgeable on the cruising experience + offered advice on what she thought would be best for us as first time cruisers. She took time to find a suitable cabin + explained all the options available when going on a cruise. We felt confident enough to go ahead and book +now look forward to the holiday.

21 de febrero de 2026
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Respuesta de Hays Travel - Stourbridge

Thank you for your kind words! It was a pleasure to book your cruise!

Valorada con 5 estrellas sobre 5

Claire was absolutely brilliant

Claire was absolutely brilliant , sourcing numerous quotes to meet my holiday requirements. She always got back in touch with me straight away with different tweaks we had made and nothing was too much trouble .
We are so pleased with the service we received from Claire .
She is a credit to the company .
Now looking forward to what hopes to be an amazing trip of a lifetime for our special milestone birthdays .

21 de febrero de 2026
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Respuesta de Hays Travel - Stourbridge

Thank you so much for your kind words, it was a pleasure to book your amazing holiday,I'm sure it will be fantastic

Valorada con 5 estrellas sobre 5

Great staff

Great staff. Really attentive and happy to get what holiday you want.

12 de febrero de 2026
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Respuesta de Hays Travel - Stourbridge

Thank you for your kind review. It was a pleasure to book your holiday.

Valorada con 5 estrellas sobre 5

Staff were super helpful

Sophie was extremely helpful, and made some great suggestions! I'll be booking with Sophie again.

7 de febrero de 2026
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Respuesta de Hays Travel - Stourbridge

Thank you so much for your Kind review we we look forward to booking your Holiday's in the Future

Valorada con 5 estrellas sobre 5

Great Staff

You managed to equal the cost I had been quoted and Abbie and your team were very friendly and pleasant.

31 de enero de 2026
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Respuesta de Hays Travel - Stourbridge

Thank you for your kind review it was a pleasure to book your Holiday

Valorada con 5 estrellas sobre 5

Abbie

Abbie, was excellent. We have used Hayes travel at various branches and Stourbridge provided very good service.

18 de febrero de 2026
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Respuesta de Hays Travel - Stourbridge

Thank you for your kind review it was a pleasure to book your Holiday

Valorada con 5 estrellas sobre 5

Amazing agent

We have used hays travel to book our last few holidays and had a great experience. So we chose to go back and again we had the same agent and I have to say Tracey was amazing at helping us find what looks to be an amazing hotel. We were not rushed and she was very knowledgeable about the different islands we looked at. We can't wait to go.

17 de febrero de 2026
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Respuesta de Hays Travel - Stourbridge

Thank you so much for your kind review it is always a pleasure to see you and book your holiday

Valorada con 4 estrellas sobre 5

Good service ,knowledgeable …

Good service ,knowledgeable staff.gave all the information needed, would use hays again.

16 de febrero de 2026
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Respuesta de Hays Travel - Stourbridge

Thank you for your review. It was a pleasure to book your Holiday.

Valorada con 5 estrellas sobre 5

Good service.

Good service.

12 de febrero de 2026
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Respuesta de Hays Travel - Stourbridge

Thank you for the lovely review it was a pleasure to book your Holiday

Valorada con 5 estrellas sobre 5

Friendly and couldn't do enough for…

Friendly and couldn't do enough for us...we wouldn't go anywhere else to book our holidays

11 de febrero de 2026
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Respuesta de Hays Travel - Stourbridge

Thank you for your kind review it is always a pleasure to see you and book your holidays

Valorada con 5 estrellas sobre 5

Terry Stevens

All the staff were really helpful and Beth who booked our holiday helped us get exactly what we wanted.

8 de febrero de 2026
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Respuesta de Hays Travel - Stourbridge

Thank you for your review. It is always a pleasure booking your Holidays.

Valorada con 5 estrellas sobre 5

Highly recommended 10 stars ⭐️ excellent…

Highly recommended 10 stars ⭐️ excellent service very helpful and friendly staff. Very helpful when we booked our holiday

8 de febrero de 2026
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Respuesta de Hays Travel - Stourbridge

Thank you for your lovely review. It was a pleasure to book your Holiday.

Valorada con 5 estrellas sobre 5

Excellent Experience

The girl we dealt with Aby was fantastic. Not pushy at all, but gave my wife all the info so we could have a chat and a think at our own leisure. We returned to book and Aby dealt with us again and was so impressed with her enthusiasm and professionalism. All the staff at the branch seem really enthusiastic and knowledgeable about the holidays. Nothing is too much trouble. A credit to your brand!

7 de febrero de 2026
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Respuesta de Hays Travel - Stourbridge

Thank you for your kind words. It was a pleasure to book your holiday!

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