Hays Travel - Stowmarket Opiniones 

795
TrustScore: 5 sobre 5

4,9

2 Wilkes Way, IP14 1DE Stowmarket, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Thomas Knight has been great throughout this holiday booking process. He took the time and listened to my requests and had a quote and full itinerary for me the very next day. A small issue cropped up... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Booking a last minute cruise became difficult and complicated due to P&O’s cabin allocation process, but we were reassured by Lucy at Hays Travel that she could make the booking we needed and, sure e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Tom was very patient with our request as we came into the shop uncertain about where we wanted to go on our winter holiday.

Valorada con 5 estrellas sobre 5

On Sunday 9th August, we were welcomed into the Hays store by Tom who was friendly and welcoming and made us feel at ease straight away. Tom listened to our wants and needs for a holiday. With... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 2 Wilkes Way, IP14 1DE, Stowmarket, Reino Unido

  • 01449798150

4,9

Excelente

TrustScore: 5 sobre 5

795 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(795)

121.995 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Highly recommended

Tom was great, very detailed in explaining options and process, worked hard to find the best package that suited our needs. Would highly recommend.

26 de junio de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you Kai for the 5* review, we really appreciate your feedback on your experience with us and am glad we secured this family holiday for you all.
We look forward to hearing all about it!

Kind regards,
Tom

Valorada con 5 estrellas sobre 5

So easy to book

Amina made everything so easy for us to book our holiday. She was so helpful even after we had her do a few different itineraries. Thankyou

24 de junio de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you for your kind words. It was a pleasure to help you book your holiday. Regards, Amina :)

Valorada con 5 estrellas sobre 5

Always excellent service from the…

Always excellent service from the girls in Stowmarket Nettie Lucy and team

25 de junio de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you for taking the time to leave a 5* review. Always a pleasure to help you book your holidays. We hope you have a lovely time. :)

Valorada con 5 estrellas sobre 5

Always excellent service and advice

We have always had excellent service and advice from Hays Travel in Stowmarket. Tom gave us sound and knowledgable advice and showed great patience while helping us navigate the minefield of choosing the right holiday. We can honestly say our holiday started at Hayes Stowmarket and know it will be all the better for Tom’s help and advice.

23 de junio de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you John for your 5* review and I appreciate all your lovely words, it was my pleasure in helping to book two exciting trips for you both.
We look forward to hearing all about them! :)

Kind regards,
Tom

Valorada con 5 estrellas sobre 5

Customer service was 5☆ Easy Booking Process Start To Finish

I visited Hays Travel in Stowmarket after doing plenty of research on family holidays, and I'm so glad I decided to go in and speak to someone in person.

I was greeted by Netty, the Branch Manager, who was incredibly friendly, knowledgeable, and helpful throughout the entire booking process. She took the time to listen to exactly what I was looking for and worked within my budget to find the perfect family holiday for 2027.

The whole experience was simple, stress-free, and far easier than trying to compare endless options online. Netty went above and beyond to find us a fantastic deal and a lovely holiday that ticked all the boxes.

I would highly recommend Hays Travel Stowmarket, especially if you're unsure about booking online. There are so many more options and benefits when you speak to an experienced travel agent, and the personal service makes all the difference.
Thank you, Netty, for your amazing service!

22 de junio de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you so much for taking the time to leave me such a lovely review. It was a pleasure to be able to help you book your family holiday for 2027.

Kind regards, Netty :)

Valorada con 4 estrellas sobre 5

Booked what was needed

Booked what was needed, fairly efficiently

21 de junio de 2026
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Respuesta de Hays Travel - Stowmarket

Good Morning

Thank you for booking with me and for your 4 star review. This is much appreciated.

Kind Regards
Amina :)

Valorada con 5 estrellas sobre 5

Well advertised in the window which…

Well advertised in the window which caught our attention. Once inside the assistant was so helpful and explainative. Booking was made easy and straightforward. Well done Hays Travel.

21 de junio de 2026
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Respuesta de Hays Travel - Stowmarket

Good Morning

We are so pleased our window display caught your eye! And thank you for my 5 star rating.

Thank you for your kind words.

Kind Regards
Gina :)

Valorada con 5 estrellas sobre 5

Tom - Hays Stowmarket

Tom was amazing couldn’t have been more helpful. Gave us loads of places to go as he had been there before. Really helped us to make our decision with lots of knowledge. Would highly recommend Hays especially Tom 😁.

21 de junio de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you Karen for your lovely 5* review, it was my pleasure in helping to find the best holiday option for you. We hope you have the most amazing time away and look forward to hearing your thoughts on the recommendations!

Best regards,
Tom :)

Valorada con 5 estrellas sobre 5

Very helpful polite staff

21 de junio de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you Jennefer for taking the time to write us a 5* review and coming in to book this exciting cruise.
We look forward to hearing all about it :)

Kind regards,
Tom

Valorada con 5 estrellas sobre 5

Tom was amazing

Tom was amazing, and meet all are needs booking are holiday, i was very happy with the service and very professional young man.thank you

20 de junio de 2026
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Respuesta de Hays Travel - Stowmarket

Good Afternoon

We're so pleased we provided excellent service and met all your holiday needs. Thank you for your kind words! And 5 star review :)

Kind Regards
Tom :)

Valorada con 5 estrellas sobre 5

Freindly, helpful and patient staff.

Freindly, Polite, positive, knowledgable and helpful staff.

Thank you.

14 de junio de 2026
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Respuesta de Hays Travel - Stowmarket

Good Afternoon

Thank you for your wonderful feedback. We are so glad we could assist you! I appreciate your 5 star review.

Kind Regards
Tom :)

Valorada con 5 estrellas sobre 5

We always book with Hays and Netty is…

We always book with Hays and Netty is always so helpful and very professional nothing is too much trouble. Excellent service from start to finish.

7 de junio de 2026
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Respuesta de Hays Travel - Stowmarket

Good Morning

Thank you for your wonderful 5-star review! We are so pleased to hear about your excellent experience with us. Thank you for your kind words

Kind Regards
Netty :)

Valorada con 5 estrellas sobre 5

I will always go to hays for any…

I will always go to hays for any holiday trips. Amina and the rest of the staff there are excellent people, kind , respectful, and always go out of their way to make sure the holidays I choose are just right for us. Can’t do enough. That’s why Stowmarket branch are the best!!

17 de junio de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you John and Jeanette for your 5* review and very kind words. It is great to hear you have had a wonderful experience in store and we hope you have best time on this trip!

Kind regards,
Tom

Valorada con 5 estrellas sobre 5

Friendly helpful staff

Friendly helpful staff, Tom helped me find my perfect holiday. Nothing was too much trouble he sorted everything from flights accommodation to travel insurance. Would definitely recommend!!!

16 de junio de 2026
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Respuesta de Hays Travel - Stowmarket

Good Afternoon

We are so glad to hear you had such a positive experience with us. We appreciate your kind words and recommendation!

Kind Regards
Tom :)

Valorada con 5 estrellas sobre 5

We’ve had nothing but positive…

We’ve had nothing but positive experiences with the team from the Stowmarket branch. Amina and Lucy, can’t speak highly enough of their service, both willing to go that extra mile to ensure we get the tailor made holidays we require 😀

7 de junio de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you so very much for taking the time to leave your 5* review. We're sure you'll have an amazing adventure and we look forward to seeing you again in the future!

Kind regards,
Emily

Valorada con 5 estrellas sobre 5

We booked our family holiday today…

We booked our family holiday today through Hays Travel in Stowmarket. Three families altogether, Tom was very helpful and answered all our questions and managed all our bookings. Fantastic service.

14 de junio de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you Amy for your lovely review. It was my pleasure in securing this special trip for all of the family and look forward to hearing all about it!

Kind regards,
Tom :)

Valorada con 5 estrellas sobre 5

South American Experience

The booking and customer service was excellent.
Amina searched flights / dates that were available and also various different options for us. Amina was very helpful throughtout the process. She made the booking process easy. She was also very knowledgable about what our options were. Excellent!!

11 de junio de 2026
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Respuesta de Hays Travel - Stowmarket

Good Afternoon

Thank you for coming in to book your amazing adventure with me! It was my pleasure in getting this booked for you. I really appreciate your 5 star review and lovely words, this mean a lot.

Thank You
Amina :)

Valorada con 5 estrellas sobre 5

Helpful friendly

3 de junio de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you for your taking the time to leave your review, it was our pleasure to help you.

We look forward to seeing you again in the future.

Kind regards,
Emily

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service as usual from Hays Travel, Stowmarket. Thanks

1 de junio de 2026
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Respuesta de Hays Travel - Stowmarket

Thank you for taking the time to leave me a 5* review. It was a pleasure to help you book your holiday. Regards Netty :)

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