We were warmly welcomed when we arrived and our requests were dealt with very efficiently by Emily. We visited the office on 3 occasions and each time our queries were resolved promptly. We have recom... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I was very impressed by the service provided by Nadine. Nothing was too much trouble and she helped with other associated matters not part of her remit. A thoroughly professional service with a smile.... Ver más
La empresa ha respondido
We booked our second cruise with Hayes Travel Taunton, Nadine, who was very knowledgeable and helpful. Even though it’s over a year away, we were really impressed with the information provided, the bo... Ver más
La empresa ha respondido
Alysha at the Taunton branch sorted us out lovely with a second holiday, after our first one was cancelled 😁😁
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
20 Fore Street, TA1 1JA, Taunton, Reino Unido
- 01823478914
4,9
Excelente
576 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Hays Travel - Taunton
Thank you for the kind review, Abi :)
The staff in Hays Travel Taunton could…
The staff in Hays Travel Taunton could not have been more helpful and pleasant as we booked a cruise for a big family group, with some particular requirements.
26 de agosto de 2025
Respuesta de Hays Travel - Taunton
Thank you so much for your lovely review :) Team Taunton
Page was a great help.
28 de agosto de 2025
Respuesta de Hays Travel - Taunton
Thank you for your lovely review :) Team Taunton
Respuesta de Hays Travel - Taunton
Thank you for your great review :) Team Taunton
Excellent
Excellent, No Nonsense Service, Paige listened to what I wanted, and delivered!
27 de agosto de 2025
Respuesta de Hays Travel - Taunton
Thank you for your lovely review :) Team Taunton
Friendly and courteous staff (Ellen)…
Friendly and courteous staff (Ellen) found what we were looking for and booked straight away.. very pleased with the service provided..
19 de agosto de 2025
Respuesta de Hays Travel - Taunton
Thank you for such a lovely review! We hope you have a great holiday and we cant wait to book your next one:)
Making a cruise enquiry.
Was looking to book a cruise for the first time and needed help. Adelle welcomed us as we entered the shop. She put us quickly at ease. Obviously an experienced adviser she quickly established our requirements for what would make a cruise great for us. Various options considered but she fairly quickly located a trip that was a perfect fit for our requirements. The whole experience was very relaxed with no pressure.
24 de agosto de 2025
Respuesta de Hays Travel - Taunton
It was an absolute pleasure to help, we look forward to hearing all about your trip. Thanks, Adelle :)
As soon as we walked in we were Greeted…
As soon as we walked in we were Greeted with a smile, Ellen was amazing she was very helpful and went through everything with us nothing was too much trouble, we had lots of laugh with her and we even got a hot drink, would be more than happy to recommend her to anyone,
24 de agosto de 2025
Respuesta de Hays Travel - Taunton
Thank you for your lovely feedback we look forward to seeing you again soon - Hays travel Taunton :)
All questions answered
All questions answered, kind staff and helpful support. Thank you.
16 de agosto de 2025
Respuesta de Hays Travel - Taunton
Thank you so much for this lovely review! We hope you have a great holiday :)
Staff knowledgeable and always ready to…
Staff knowledgeable and always ready to help
21 de agosto de 2025
Respuesta de Hays Travel - Taunton
Thank you for your lovely review :) Team Taunton
Exceptional service as always
Exceptional service as always. Nadine always goes above and beyond.
15 de agosto de 2025
Respuesta de Hays Travel - Taunton
Thank you for your lovely review, I'm glad I could help get something sorted for you:) Nadine
Holiday of a lifetime
Your company managed to get me a good price from my holiday
13 de agosto de 2025
Respuesta de Hays Travel - Taunton
Thank you for your review, were glad we could help sort your holiday of a lifetime:) Nadine ~ assistant manager
I wanted to book a trip away I phoned…
I wanted to book a trip away I phoned up hays travel they gave me a clear and detailed explanation of our holiday cost and requirements a gentleman called Lewis is fantastic he was so nice and helpful he kept in touch and kept finding info on the breakfast where we where staying on out city break I will definitely book with them again recommend them ask for Lewis and you will not be disappointed.
2 de agosto de 2025
Respuesta de Hays Travel - Taunton
Thank you for your lovely review, I'm glad Lewis is providing excellent customer service:) Nadine ~ Assistant manager
Honest Review
Informative answers to all my questions , they gave me all the details I wanted and other options that were available if I chose to change my mind
They have friendly staff I can have a laugh with , they’re always helpful and reliable too , it’s a great little shop my local Hays 👍❤️❤️
8 de agosto de 2025
Respuesta de Hays Travel - Taunton
Thank you so much for your lovely review! We are always happy to help and look forward to seeing you again soon :) Team Taunton
Respuesta de Hays Travel - Taunton
Thank you for your lovely feedback. We will see you again!
Very helpful couldn’t have done any…
Very helpful couldn’t have done any more tried very hard to find the holiday that I wanted
4 de agosto de 2025
Respuesta de Hays Travel - Taunton
Thank you for your lovely feedback! See you again soon :)
A warm and friendly welcome, happy to help
When we walked into Hays travel in Taunton, a lovely guy named Lewis welcomed us and was amazing, he helped us every step of the way and we were able to book a cruise with confidence.
31 de julio de 2025
Respuesta de Hays Travel - Taunton
Thank you so much for this fantastic review! Were glad you had such a great experience with us and we hope you have a lovely cruise :)
Very helpful and polite young man.
30 de julio de 2025
Respuesta de Hays Travel - Taunton
Thank you so much for your lovely review :) Best wishes Lewis
Lewis is very efficient
Lewis is very efficient, helpful and pleasant. It’s always a pleasure to do business with him
30 de julio de 2025
Respuesta de Hays Travel - Taunton
Thank you so much for the lovely review. We're happy to hear Lewis was able to help with your holiday booking. We look forward to helping again in the future
Nadine was very helpful with what we…
Nadine was very helpful with what we ask for.. from walking in to leaving with a holiday booked & payed for took around 45 minutes..
21 de julio de 2025
Respuesta de Hays Travel - Taunton
Thank you so much for this lovely review! We hope you have a great holiday :)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.