Hays Travel - Taunton Opiniones 

576
TrustScore: 5 sobre 5

4,9

20 Fore Street, TA1 1JA Taunton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were warmly welcomed when we arrived and our requests were dealt with very efficiently by Emily. We visited the office on 3 occasions and each time our queries were resolved promptly. We have recom... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was very impressed by the service provided by Nadine. Nothing was too much trouble and she helped with other associated matters not part of her remit. A thoroughly professional service with a smile.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We booked our second cruise with Hayes Travel Taunton, Nadine, who was very knowledgeable and helpful. Even though it’s over a year away, we were really impressed with the information provided, the bo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Alysha at the Taunton branch sorted us out lovely with a second holiday, after our first one was cancelled 😁😁

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 20 Fore Street, TA1 1JA, Taunton, Reino Unido

  • 01823478914

4,9

Excelente

TrustScore: 5 sobre 5

576 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(576)

120.653 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Once again Hays Travel in Taunton

Once again Hays Travel in Taunton , Ellen very helpful, went in with a name of apartments i had seen , and came away with holiday booked for next year.
Always use Hays Travel very helpful Thank you once again.

15 de julio de 2025
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Respuesta de Hays Travel - Taunton

Thank you so much for your lovely feedback - see you again soon!

Valorada con 5 estrellas sobre 5

Lewis is amazing

Lewis is amazing! Listened to query and acted on this information and booked my holiday. Fantastic customer service

14 de julio de 2025
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Respuesta de Hays Travel - Taunton

Thank you for your lovely feedback. See you again soon :)

Valorada con 5 estrellas sobre 5

Thank you Hayes

Very experienced and informative staff, helpful in every way. Thankyou

29 de junio de 2025
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Respuesta de Hays Travel - Taunton

Thank you so much for this fantastic review! It was lovely to meet you both and we hope you have a great time :)

Valorada con 5 estrellas sobre 5

Excellent customer service

I knew exactly what I was looking for but Paige still had to find out the information for me to be able to book the holiday. Nothing is too much trouble - thank you so much for making my life easier.

28 de junio de 2025
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Respuesta de Hays Travel - Taunton

Thank you so much for this lovely review! We hope you have a great time and thank you for booking with us!:)

Valorada con 5 estrellas sobre 5

Friendly service

Staff were polite and friendly.
Found us a lovely winter break.
Will definitely book in store again.

22 de junio de 2025
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Respuesta de Hays Travel - Taunton

Thank you so much for this lovely review! We hope you have a great time :) - Paige

Valorada con 2 estrellas sobre 5

Felt a little bit miss sold

Felt a little bit miss sold on our recent holiday. Wasn't told about all the things not included in the all inclusive (ice creams only available 2-4, pudding van was extra, only certain drinks included) also wasnt told most of the entertainment is on the Ireland not the actual hotel and even tho it wasnt far with a 5 year old it would have been so we didn't use (if we was told i would have taken a stroller) for a very expensive holiday (almost 4000 for 5 of us for 1 week) I dont feel we was sold value for money unfortunately. And as it was our first holiday makes the disappointment a little worse.

17 de febrero de 2025
Opinión espontánea
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Respuesta de Hays Travel - Taunton

Thank you for sharing your feedback regarding your recent holiday. I'm sorry to hear that your experience didn’t meet your expectations—especially for your first family holiday.

I’d really appreciate the chance to speak with you to better understand your experience. Would you be open to a quick call at a time that suits you? If so, please let me know the best time and contact number.

Best wishes

Lauren
Branch Manager

Valorada con 5 estrellas sobre 5

Friendly

Friendly, helpful and professional.

19 de junio de 2025
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Respuesta de Hays Travel - Taunton

Thank you so much for this lovely review! It was lovley to meet you both and i hope you have a great time :)

Valorada con 5 estrellas sobre 5

Lewis was exceptional

Lewis was exceptional. Found the exact holiday I was looking for. It was all so easy to book and pay for. Great customer service

16 de junio de 2025
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Respuesta de Hays Travel - Taunton

Thank you for taking the time to leave a lovely review. I am so pleased that Lewis provided exceptional service :) Thank you for choosing us to book your holidays. Best wishes, Lauren- Branch Manager

Valorada con 5 estrellas sobre 5

Great service

Great service. Lewis was very patient as I did have lots of extras I wanted to add. Nothing was too much trouble. Happy , great customer service !

6 de junio de 2025
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Respuesta de Hays Travel - Taunton

Thank you so much for your lovely review :) Lewis

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service! Very helpful trying to find us the perfect mini break!

6 de junio de 2025
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Respuesta de Hays Travel - Taunton

Thank you so much for this kind review! I hope you have a great holiday and thank you for booking with us :) - Paige

Valorada con 5 estrellas sobre 5

Amazing service as always!

Lauren at the Taunton branch was brilliant as always. Helped me find exactly the right deal for a mini break to Marrakech at the best price. Very happy and can't wait for my little trip!

6 de junio de 2025
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Respuesta de Hays Travel - Taunton

Thank you for this lovely review! We hope you have a great time and thank you for booking with hays travel :) - Paige

Valorada con 5 estrellas sobre 5

Will be back soon

James was very helpful and understood my needs

4 de junio de 2025
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Respuesta de Hays Travel - Taunton

Thank you for taking the time to leave a review Lesley :) Thank you for choosing us to book your holidays. Best wishes, Lauren- Branch Manager

Valorada con 5 estrellas sobre 5

We were able to book the cruise

We were able to book the cruise we wanted without any fuss.

3 de junio de 2025
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Respuesta de Hays Travel - Taunton

Thank you for taking the time to leave a review Mr Frost. I am so pleased we were able to help book your cruise :) Best wishes, Lauren- Branch Manager

Valorada con 5 estrellas sobre 5

Always very helpful

Always very helpful, polite and always tries to accommodate exactly what we ask for

30 de mayo de 2025
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Respuesta de Hays Travel - Taunton

Thank you for your lovely review :) Team Taunton

Valorada con 4 estrellas sobre 5

helpful

helpful, friendly

28 de mayo de 2025
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Respuesta de Hays Travel - Taunton

Thank you for your nice review. We look forward to helping you again in the future - Team Taunton

Valorada con 5 estrellas sobre 5

Really good customer service

Really good customer service. Went that extra yard to help.

15 de mayo de 2025
Logotipo de Hays Travel - Taunton

Respuesta de Hays Travel - Taunton

Thank you for taking the time to leave a review. We are so pleased to hear you were happy with the service in store. Thank you for choosing us to book your holiday :). Best wishes, Lauren- Branch Manager

Valorada con 5 estrellas sobre 5

Fabulous service

Walked into shop and had a lovely greeting from Lewis and colleague. Told him are likes and dislikes in a holiday rough dates and duration we would like.
Within a hour found a holiday that ticked the boxes and they even do all the checking in and booking seats etc, amazing nothing for me to do or worry about.
Thanks Hays Tavel Taunton and especially Lewis

12 de mayo de 2025
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Respuesta de Hays Travel - Taunton

Thank you so much for your lovely review :) Best wishes Team Taunton

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