We spent absolutely ages in your Gyle branch trying to find a holiday perfect for us, last minute. Your consultant, Liam, was beyond patient and extremely knowledgeable and very quickly grasped what... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Really friendly staff who made us completely welcome went out their way to organise the holiday for us and even stay beyond closing time to be able to complete the booking. Skye was so friendly and pr... Ver más
La empresa ha respondido
We went to book a last minute holiday at Hays travel in the Gyle Centre in Edinburgh. We spoke to Skye who was really helpful and lovely She helped us find a nice hotel within our price range Tha... Ver más
La empresa ha respondido
Great customer service 5 ladies of a certain age not sure where we were going. Skye searched and found us a holiday which we were all happy with. Very welcoming and patient with us. As we had booked... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
The Gyle Shopping Centre, EH12 9JR, The Gyle, Reino Unido
- 01315163723
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The staff are very attentive to…
The staff are very attentive to individual needs. You always feel as if you are the most important person looking for a holiday.

Respuesta de Hays Travel - The Gyle
Once again we had excellent service…
Once again we had excellent service from Jane, all the other people we have dealt with at the gyle over the years have been friendly and helpful, difficult to say how you can Improve

Respuesta de Hays Travel - The Gyle
A pleasant holiday booking…
The staff at Hays were very welcoming and helpful. They ensured that all our requests were met to our satisfaction which means that we can look forward to our holiday knowing everything has been taken care of. We will definitely use Hays again in the future. Thank you Liam and Jemma and all the staff.

Respuesta de Hays Travel - The Gyle
The staff in the branch were so helpful…
The staff in the branch were so helpful and welcoming.
Joan who managed my booking for my trip to India was very personable, chatty and interested in my holiday. Joan took time to go over all the booking details, make sure everything was covered and answer any questions.
A very positive experience.

Respuesta de Hays Travel - The Gyle
The time taken for detail etc regarding…
The time taken for detail etc regarding holiday, nothing too much trouble

Respuesta de Hays Travel - The Gyle
Called in recently to find out if there…
Called in recently to find out if there was an opportunity to secure a holiday to Cyprus. I called into the Gyle centre Hays branch on two consecutive days, and was helped, very professionally, by two friendly staff. I thank them and, indeed, all the staff. Excellent!

Respuesta de Hays Travel - The Gyle
Hays Travel - The Gyle #1
Yesterday I had the absolute pleasure of going into Hay’s Travel at The Gyle and booking my trip to Australia and NZ in the near distant future. I had Liam as my Travel Agent and his Professionalism, Customer Service and effort he put in was second to none, and went out of Ihis way for me on all levels, just to find the right Travel Itinerary for one self. Also an amazing shout out to Emma & Skye for assisting and staying open for me later to get my arrangements done and over the line. I can’t thank you guys enough for what you done for me, it feels Surreal. And thank you Liam - Top Man and the Gyle Hay’s team for going out of your way for me, much appreciated..
Craig 👊🏼

Respuesta de Hays Travel - The Gyle
Easy Booking
Easy booking experience and area knowledge .
Could do with comfier seats though.

Respuesta de Hays Travel - The Gyle

Respuesta de Hays Travel - The Gyle
Great customer experience.
Great customer experience.
I would like to thank all team members.
Always great to see Joan & I would like to thank you for all holidays that you have booked for me.
Welldone Hays Travel gyle centre.😀

Respuesta de Hays Travel - The Gyle
Excellent service from Joan she is very…
Excellent service from Joan she is very thorough and is a great asset to your team

Respuesta de Hays Travel - The Gyle
The staff member was very helpful and…
The staff member was very helpful and courteous

Respuesta de Hays Travel - The Gyle

Respuesta de Hays Travel - The Gyle

Respuesta de Hays Travel - The Gyle
Great customer service
Great customer service
5 ladies of a certain age not sure where we were going. Skye searched and found us a holiday which we were all happy with. Very welcoming and patient with us. As we had booked before with Hays it was seamless as they already had all our details. Fantastic service and we will definitely visit again for our next holiday booking. Everything taken care of for us, explained in detail, print off given and email confirmation sent while there. Amazing service.

Respuesta de Hays Travel - The Gyle
Really helpful and did the booking…
Really helpful and did the booking there and then.

Respuesta de Hays Travel - The Gyle
Helpful, Professional & Friendly booking experience
Joan at The Gyle, Edinburgh store was helpful, professional & friendly couldn't have asked for anything more 🤩 Made the booking process a very pleasant experience.

Respuesta de Hays Travel - The Gyle
YOUR EMPLOYEE LIAM WAS EXCELLENT
YOUR EMPLOYEE LIAM WAS EXCELLENT. HE DID EVERYTHING TO HELP US GET THE BEST HOLIDAY WE COULD GET. FANTASTIC!

Respuesta de Hays Travel - The Gyle
Joan was spot on again finding us a…
Joan was spot on again finding us a holiday going away in 2 days time thanks Joan xx

Respuesta de Hays Travel - The Gyle
Absolutely amazing joan always goes…
Absolutely amazing joan always goes above and beyond to make sure we get what we're looking for

Respuesta de Hays Travel - The Gyle
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







