Hays Travel - The Gyle Opiniones 

800
TrustScore: 5 sobre 5

4,9

The Gyle Shopping Centre, EH12 9JR The Gyle, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We spent absolutely ages in your Gyle branch trying to find a holiday perfect for us, last minute. Your consultant, Liam, was beyond patient and extremely knowledgeable and very quickly grasped what... Ver más

Valorada con 5 estrellas sobre 5

Really friendly staff who made us completely welcome went out their way to organise the holiday for us and even stay beyond closing time to be able to complete the booking. Skye was so friendly and pr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We went to book a last minute holiday at Hays travel in the Gyle Centre in Edinburgh. We spoke to Skye who was really helpful and lovely She helped us find a nice hotel within our price range Tha... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer service 5 ladies of a certain age not sure where we were going. Skye searched and found us a holiday which we were all happy with. Very welcoming and patient with us. As we had booked... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • The Gyle Shopping Centre, EH12 9JR, The Gyle, Reino Unido

  • 01315163723

4,9

Excelente

TrustScore: 5 sobre 5

800 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(800)

120.653 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Very personal and they listen to your…

Very personal and they listen to your needs.
We waited over an hour for assistant to be able to contact cruise company on the phone. Yes I did say an hour. Not the assistants fault at all but still a nightmare.

13 de junio de 2026
Logotipo de Hays Travel - The Gyle

Respuesta de Hays Travel - The Gyle

Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Joan

Valorada con 5 estrellas sobre 5

We have just booked our holiday with…

We have just booked our holiday with Hay's Travel, for the second time. They explain all the details about the holiday make and it easy to understand . Would
recommend them to anyone how is thinking of a
holiday to visit them first.
Russell Yearsley

13 de junio de 2026
Logotipo de Hays Travel - The Gyle

Respuesta de Hays Travel - The Gyle

Thank you for your kind review! We look forward to booking your holiday again in the future!

Valorada con 5 estrellas sobre 5

I was initially disappointed there were…

I was initially disappointed there were 8 booking desks and only two assistants serving, I had to wait almost an hour, However when Liam did help us he was excellent and couldn’t do enough to help us, he is a credit to your company

16 de junio de 2026
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Respuesta de Hays Travel - The Gyle

Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Liam

Valorada con 5 estrellas sobre 5

Specifications met

Liam was thorough and researched my specifications before proceeding with booking

15 de junio de 2026
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Respuesta de Hays Travel - The Gyle

Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Liam

Valorada con 5 estrellas sobre 5

Helpful and excellent care with the…

Helpful and excellent care with the booking Manager Ricky was first class in helping in all aspects of our trip

13 de junio de 2026
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Respuesta de Hays Travel - The Gyle

Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Ricky

Valorada con 5 estrellas sobre 5

Absolutely amazing Ricky the manager in…

Absolutely amazing Ricky the manager in HAYS TRAVEL GYLE shopping centre Edinburgh couldn’t of got anyone better he was absolutely fantastic and spent time searching for the right cruise for us as this was the very first cruise we be going on.As he has lots of experiences with cruising. he had been on lots of cruises in the past And full of lots of knowledge regarding places to go and see very helpful.
Thank you once again.
To RICKY the manager in HAYS TRAVEL

7 de junio de 2026
Logotipo de Hays Travel - The Gyle

Respuesta de Hays Travel - The Gyle

Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Ricky

Valorada con 5 estrellas sobre 5

Emma

Emma, Joan and Sky were amazing. They helped us when we couldn't get the hotel we wanted. Wonderful staff, couldn't do enough for us.

5 de junio de 2026
Logotipo de Hays Travel - The Gyle

Respuesta de Hays Travel - The Gyle

Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Emma, Joan and Skye

Valorada con 5 estrellas sobre 5

Friendly

Friendly, helpful, knowledgeable member of staff. Made booking easy.

20 de mayo de 2026
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Respuesta de Hays Travel - The Gyle

Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Emma

Valorada con 5 estrellas sobre 5

Liam was very helpful

Liam was very helpful, friendly but professional.
I would not hesitate to book further holidays with him.
Thank you!

31 de mayo de 2026
Logotipo de Hays Travel - The Gyle

Respuesta de Hays Travel - The Gyle

Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Liam

Valorada con 5 estrellas sobre 5

Great Service from Ricky and Joan

Staff were so helpful and assisted in my requirements regarding ‘social’ flight timings. There is nothing worse than having to check out if your accommodation by a certain time and having a 12 hour wait for your red eye flight.

2 de junio de 2026
Logotipo de Hays Travel - The Gyle

Respuesta de Hays Travel - The Gyle

Thank you for your kind review! We look forward to booking your holiday again in the future!

Valorada con 5 estrellas sobre 5

Great Service

The agent offered a number of options to consider and I can say that they sorted a great all inclusive deal which I accepted.
Great service

7 de enero de 2026
Logotipo de Hays Travel - The Gyle

Respuesta de Hays Travel - The Gyle

Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Liam

Valorada con 5 estrellas sobre 5

Hays

My Daughter booked my holiday she always books with Hays

30 de mayo de 2026
Logotipo de Hays Travel - The Gyle

Respuesta de Hays Travel - The Gyle

Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Emma

Valorada con 5 estrellas sobre 5

Staff very helpful & welcoming.

Staff very helpful & welcoming.
Managed to get the holiday we wanted
Have booked through Hays several times & will continue to do so

24 de mayo de 2026
Logotipo de Hays Travel - The Gyle

Respuesta de Hays Travel - The Gyle

Thank you for your kind review! We look forward to booking your holiday again in the future!

Valorada con 5 estrellas sobre 5

What a great experience we had with…

What a great experience we had with Rick in Hay's travel Gyle Edinburgh, he was so knowledgeable and helpful re cruises and had been on the ship were going on which was great, gave lots of Advice and the fact Hays travel agents will be with us all the way was very reassuring thank you Rick for your help it was very much appreciated

25 de mayo de 2026
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Respuesta de Hays Travel - The Gyle

Thank you for your kind review! We look forward to booking your holiday again in the future!

Valorada con 5 estrellas sobre 5

Great staff

Great staff. Gave us a multiple of choices to choose from and a wide rangetoo the lady was very helpful

26 de mayo de 2026
Logotipo de Hays Travel - The Gyle

Respuesta de Hays Travel - The Gyle

Thank you for your kind review! We look forward to booking your holiday again in the future!

Valorada con 5 estrellas sobre 5

Very knowledgeable and no hard sell

Very knowledgeable and no hard sell.
Had good recommendations and didn’t hurry us. Would definitely use again.

21 de mayo de 2026
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Respuesta de Hays Travel - The Gyle

Thank you for your kind review! We look forward to booking your holiday again in the future!

Valorada con 4 estrellas sobre 5

My visit to Hays travel went well

My visit to Hays travel went well. I got flights booked quickly and efficiently and the staff were polite.

19 de mayo de 2026
Logotipo de Hays Travel - The Gyle

Respuesta de Hays Travel - The Gyle

Thank you for your kind review! We look forward to booking your holiday again in the future!

Valorada con 5 estrellas sobre 5

Thought we would try Hays for a change…

Thought we would try Hays for a change went with Barrhead last few times which was ok shop in the Gyle was empty decided on Aiden who was pleasant and put us at ease straight away were undecided where we wanted to go decided on Portugal as we had been two years ago booking was very straightforward same apartments got all the information we needed all in all no problems

15 de mayo de 2026
Logotipo de Hays Travel - The Gyle

Respuesta de Hays Travel - The Gyle

Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Aidan

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