We spent absolutely ages in your Gyle branch trying to find a holiday perfect for us, last minute. Your consultant, Liam, was beyond patient and extremely knowledgeable and very quickly grasped what... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
As usual, staff very friendly and efficient. This is our third holiday, this year and each time have had a different assistant. Each one as good as the other.
Really friendly staff who made us completely welcome went out their way to organise the holiday for us and even stay beyond closing time to be able to complete the booking. Skye was so friendly and pr... Ver más
La empresa ha respondido
Great customer service 5 ladies of a certain age not sure where we were going. Skye searched and found us a holiday which we were all happy with. Very welcoming and patient with us. As we had booked... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
The Gyle Shopping Centre, EH12 9JR, The Gyle, Reino Unido
- 01315163723
4,9
Excelente
800 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Thought we would try Hays for a change…
Thought we would try Hays for a change went with Barrhead last few times which was ok shop in the Gyle was empty decided on Aiden who was pleasant and put us at ease straight away were undecided where we wanted to go decided on Portugal as we had been two years ago booking was very straightforward same apartments got all the information we needed all in all no problems
15 de mayo de 2026
Respuesta de Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Aidan
We have booked all our holidays with…
We have booked all our holidays with Joan at the gyle Edinburgh she is always great at finding us good places and great deal I would advise anyone to go & book their holiday with Joan at the gyle. Thanks Joan. Margaret swan
16 de mayo de 2026
Respuesta de Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Joan
Excellent
Excellent. Liam at gyle centre took the time to get me the holiday I wanted- though I was a bit vague about what I was looking for at first, he was very helpful in clarifying and checking out my choices. He made the whole process easy .
11 de mayo de 2026
Respuesta de Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Liam
Pamela was very knowledgeable and dealt…
Pamela was very knowledgeable and dealt with all our special needs
29 de abril de 2026
Excellent service all staff are…
Excellent service all staff are friendly and helpful 👍 👏 😀
6 de mayo de 2026
Respuesta de Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Liam
Respuesta de Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Liam
Joan in the gyle was very knowledgeable…
Joan in the gyle was very knowledgeable and couldn't do enough for us to make our holiday go as smooth as possible.
5 de mayo de 2026
Respuesta de Hays Travel - The Gyle
Thank you for your kind review! We look forward to booking your holiday again in the future!
Thanks,
Joan
The reception we received from your…
The reception we received from your employee,Skye. She was so kind, patient and helpful when we came to book a holiday. She even got us an extra discount. This is the third time we have booked with Hays and we wouldn't think of going anywhere else.
5 de mayo de 2026
Respuesta de Hays Travel - The Gyle
Hey Linda, thank you very much! I look forward to seeing you again - Skye :)
Joan our contact at Hays was very…
Joan our contact at Hays was very efficient and did her very best to get us the holiday that we wanted.
5 de mayo de 2026
Respuesta de Hays Travel - The Gyle
Hey James, thank you so much for leaving your kind words. It's much appreciated - Skye :)
Emma who dealt with my trip was very…
Emma who dealt with my trip was very professional and efficient in booking this for me. Definitely a credit to Hays travel.
26 de abril de 2026
Very good …
Very good Liam was really knowledgeable which really helped in our choice of cruise
3 de mayo de 2026
JOAN…
Joan was fantastic,she took time with us to get us exactly what we wanted for the price we wanted to pay.
1 de mayo de 2026
Excellent service from start to finish
Excellent service from start to finish. I responded to a holiday ad on social media & sent an enquiry via messenger. This was answered promptly & I called to make a booking. This was completely hassle free, with friendly efficient service.
Would use Hays Travel again as a result of this experience.
30 de abril de 2026
Joan was very helpful in finding my…
Joan was very helpful in finding my solo holiday.
26 de abril de 2026
Skye searched out holidays for us using…
Skye searched out holidays for us using the information we provided. We left her with the info and visited the next day when she provided information on what she had found and recommended for us.
13 de abril de 2026
Always use Hays they are knowledgeable…
Always use Hays they are knowledgeable easy to book with .. great job keep up the good work staff always easy to speak to
23 de abril de 2026
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.