Hays Travel - The Gyle Opiniones 

801
TrustScore: 5 sobre 5

4,9

The Gyle Shopping Centre, EH12 9JR The Gyle, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We spent absolutely ages in your Gyle branch trying to find a holiday perfect for us, last minute. Your consultant, Liam, was beyond patient and extremely knowledgeable and very quickly grasped what... Ver más

Valorada con 5 estrellas sobre 5

As usual, staff very friendly and efficient. This is our third holiday, this year and each time have had a different assistant. Each one as good as the other.

Valorada con 5 estrellas sobre 5

Really friendly staff who made us completely welcome went out their way to organise the holiday for us and even stay beyond closing time to be able to complete the booking. Skye was so friendly and pr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer service 5 ladies of a certain age not sure where we were going. Skye searched and found us a holiday which we were all happy with. Very welcoming and patient with us. As we had booked... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • The Gyle Shopping Centre, EH12 9JR, The Gyle, Reino Unido

  • 01315163723

4,9

Excelente

TrustScore: 5 sobre 5

801 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(801)

120.995 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

2 centered destination

Great service from initial enquiry to booking the right destination with Emma and Liam.

25 de febrero de 2026
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Respuesta de Hays Travel - The Gyle

Lorraine Hussain,

We're happy to hear that you had a great experience, from your initial enquiry to booking your destination. Thank you for your positive feedback.

thegyle, Hays Travel

Valorada con 5 estrellas sobre 5

Next criisr

I popped into Hays Gyle to enquire about a cruise and Joan had it all booked in no time. Excellent service from hays

23 de febrero de 2026
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Respuesta de Hays Travel - The Gyle

Satisfied customer,

We're happy to hear that your cruise booking experience was so efficient! Thank you for sharing your positive feedback about the excellent service you received.

thegyle, Hays Travel

Valorada con 5 estrellas sobre 5

Gyle

Can't remember the guys name but he was excellent with information, and went into a lot of detail and found a holiday that suited us

23 de febrero de 2026
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Respuesta de Hays Travel - The Gyle

Frank Mckay,

We appreciate you taking the time to share your experience. We are so glad to hear that our team member provided excellent service and found the perfect holiday for you.

thegyle, Hays Travel

Valorada con 5 estrellas sobre 5

So helpful nothing was a problem would…

So helpful nothing was a problem would definitely book with hays again

15 de febrero de 2026
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Respuesta de Hays Travel - The Gyle

Mags Dyla,

Thank you for the 5* review this is much appreciated. I am so glad we managed to get you a holiday for your date.
Regards
Joan

Valorada con 5 estrellas sobre 5

A successful booking with ne hassle

I was greeted in a very helpful manner expecting to be told that the cruise I wanted to book on was sold out. This was not the case and Skye helped to ascertain what was available and what my needs were. She made me feel very comfortable and I was pleased that everything has been been successfully completed.

21 de febrero de 2026
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Respuesta de Hays Travel - The Gyle

Customer,

We're happy to hear that you felt comfortable and supported during your booking! Thank you for sharing your positive experience and for letting us help you complete your arrangements successfully.

thegyle, Hays Travel

Valorada con 5 estrellas sobre 5

Liam was very helpful & chatty got us…

Liam was very helpful & chatty got us what we wanted will be going back

21 de febrero de 2026
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Respuesta de Hays Travel - The Gyle

Mrs Monaghan,

We're happy to hear that you received great assistance and found what you wanted. We appreciate your feedback and look forward to your return.

thegyle, Hays Travel

Valorada con 5 estrellas sobre 5

My visit

Very friendly helpful and informative

13 de febrero de 2026
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Respuesta de Hays Travel - The Gyle

Thank you so much for your kind words!
We look forward to seeing you again soon

Valorada con 5 estrellas sobre 5

Great deal as always

Great deal as always

11 de febrero de 2026
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Respuesta de Hays Travel - The Gyle

Thank you so much for your lovely review! We look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

As usual Joan was her very helpful

As usual Joan was her very helpful, pleasant, happy self and did everything that we required for our next holiday. We always come to Hays as we have confidence in Joan.

7 de febrero de 2026
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Respuesta de Hays Travel - The Gyle

Thank you so much for your kind words, we look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

We were not sure what holiday to book…

We were not sure what holiday to book but Joan took the time to go through a few options and there was no pressure to choose.She was very chatty and friendly

7 de febrero de 2026
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Respuesta de Hays Travel - The Gyle

Thank you for your kind words, we look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

I hoped to see Jess who has booked…

I hoped to see Jess who has booked several holidays for me .
Jess was off so I had Skye whose badge said she was a trainee.
She was great.
I’m not too hard to please but she didn’t rush and was happy to go back and forward showing me other options( as a travel agent should ofcourse)
I did book with her and look forward to my holiday in June.

13 de enero de 2026
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Respuesta de Hays Travel - The Gyle

Morning Ann! Thank you very much for your kind words. I hope to see you again soon. - Skye :)

Valorada con 5 estrellas sobre 5

Super service

Super service , Skye was very professional, our experience of purchasing our holiday was made easy and will definitely be returning to book our next holiday with Hays.
Kind regards
Peter Harkess

5 de febrero de 2026
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Respuesta de Hays Travel - The Gyle

Thank you very much for your kind words! We look forward to seeing you again soon :) - Skye

Valorada con 5 estrellas sobre 5

The professionalism & the friendlism of…

The professionalism & the friendlism of the staff we dealt with,Joan at the Gyle & Sarah(Galashiels) Leigh(Elgin) who met us after check in at Glasgow & on the ship. They are a credit to your company & nothing was to much trouble.

30 de enero de 2026
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Respuesta de Hays Travel - The Gyle

Mrs M,

We appreciate you sharing your experience. It's great to know the team's professionalism and friendliness made such a positive impact. We're glad they were so helpful!

Hays Travel

Valorada con 5 estrellas sobre 5

Joan was superb

Joan was superb, as always. She made everything so straightforward for us and even suggested Cape Verde, a destination we hadn’t thought of before. We booked our holiday that very day, and when we later asked to make changes, Joan was incredibly helpful once again. Nothing is ever too much trouble for her, and she is a real credit to Hays Travel.

26 de enero de 2026
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Respuesta de Hays Travel - The Gyle

Hi Karen. Thank you for the 5* review and your lovely statement. This is most appreciated. Regards Joan.

Valorada con 5 estrellas sobre 5

Help us find a great holiday very…

Help us find a great holiday very informative and patient, went through everything and made it easy

25 de enero de 2026
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Respuesta de Hays Travel - The Gyle

MR PETERSON,

We're so happy we could assist in planning your holiday! It's great to hear that we made the process easy and informative for you.

Thank you Mr Peterson for the 5* review this is most appreciated.
Regards Joan.


Hays Travel

Valorada con 5 estrellas sobre 5

Joan was very helpful and pleasant

Joan was very helpful and pleasant. She searched to try and get what I was wanting and managed to be successful, thank you.

22 de enero de 2026
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Respuesta de Hays Travel - The Gyle

Mr John Ford,

We are so happy to hear that you found your experience delightful and that we could find what you were looking for. Thank you for your lovely feedback.

Thank you Mr Ford for the 5* review this is most appreciated. Regards Joan.
Hays Travel

Valorada con 5 estrellas sobre 5

Great service

We went into your branch at SOUTH GYLE with an idea of what we wanted for our weeks break in March
and Liam got us exactly what we wanted, he even managed to few discounts for us. That’s why we always use Hays.

27 de enero de 2026
Logotipo de Hays Travel - The Gyle

Respuesta de Hays Travel - The Gyle

Barbara Smith,

We're happy we could provide you with the ideal holiday! It's great to know our team member found discounts for you. Thank you for choosing us; we appreciate your continued loyalty.

Regards Liam.

Hays Travel

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful
And friendly

20 de enero de 2026
Logotipo de Hays Travel - The Gyle

Respuesta de Hays Travel - The Gyle

Hi Linda, thank you for your lovely review. We appreciate it very much! - Skye

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