Hays Travel - The Gyle Opiniones 

800
TrustScore: 5 sobre 5

4,9

The Gyle Shopping Centre, EH12 9JR The Gyle, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We spent absolutely ages in your Gyle branch trying to find a holiday perfect for us, last minute. Your consultant, Liam, was beyond patient and extremely knowledgeable and very quickly grasped what... Ver más

Valorada con 5 estrellas sobre 5

As usual, staff very friendly and efficient. This is our third holiday, this year and each time have had a different assistant. Each one as good as the other.

Valorada con 5 estrellas sobre 5

Really friendly staff who made us completely welcome went out their way to organise the holiday for us and even stay beyond closing time to be able to complete the booking. Skye was so friendly and pr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer service 5 ladies of a certain age not sure where we were going. Skye searched and found us a holiday which we were all happy with. Very welcoming and patient with us. As we had booked... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • The Gyle Shopping Centre, EH12 9JR, The Gyle, Reino Unido

  • 01315163723

4,9

Excelente

TrustScore: 5 sobre 5

800 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(800)

120.995 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Liam took his time with us so we can…

Liam took his time with us so we can pick the right hotel and country.
We went to Malaga to Fuengirolla it was great. The only problem was that the airport must have been about 2-3 miles long. Im glad I got assist as I would never have been able to walk that. Otherwise brilliant thanks Liam xxxxx

10 de abril de 2026
Valorada con 5 estrellas sobre 5

Brasil trip booking

Great welcome!
Joan was very profissional.
She was paciente, friendly and very happy to help. Excellent support for the 2 days I’ve been there for some enquiries.
Fantastic service!
🥰

31 de marzo de 2026
Valorada con 5 estrellas sobre 5

Sorry I can't remember the young…

Sorry I can't remember the young woman's name, but she was very helpful and got our holiday booked without a problem. She was friendly, helpful and efficient. There were 3 elderly ladies in front of us who hadn't been abroad for many years and she was kind and patient with them, talking them through all the steps. Worth mentioning too that the woman at the foreign exchange counter was also extremely good with these ladies and helped them get their spending money organised, nothing was a bother. Hays at the Gyle is a great place to book your holidays!

26 de marzo de 2026
Valorada con 5 estrellas sobre 5

The travel sales assistant (Joan) was…

The travel sales assistant (Joan) was very helpful and patient when we were looking for a destination to meet our budget and resort preferences, she was very thorough in her search to which we were both delighted she found what we were looking for.

21 de marzo de 2026
Valorada con 4 estrellas sobre 5

We had a very Professional young lady…

We had a very Professional young lady who was very nice and took her time to explain about our holiday after we purchased the total paid and she was rather patient in booking the holiday we chose so thanks to your lovely Staff called Skye thanks from Divinia Borthwick

21 de marzo de 2026
Valorada con 5 estrellas sobre 5

I have always found Hays Travel great

I have always found Hays Travel great. Your colleague Joan was very helpul. Even although I am going back to the same place and hotel for the third time she told us a few things about the surrounding areas which I haven't tried yet but will do this time.

1 de marzo de 2026
Logotipo de Hays Travel - The Gyle

Respuesta de Hays Travel - The Gyle

Robert Henderson,

We're happy to hear that you find our services great. It's wonderful that our colleague was so helpful in providing you with new information about the area you're visiting again. We appreciate your positive feedback.

thegyle, Hays Travel

Valorada con 5 estrellas sobre 5

Very professional experience

Emma understood exactly what our requirements were and dealt with us in a very easy conversational way. First rate!!!
We came away completely satisfied that we were in very safe hands.
We have dealt with Emma before and always been well looked after.

1 de marzo de 2026
Logotipo de Hays Travel - The Gyle

Respuesta de Hays Travel - The Gyle

Mr George Goodall,

We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that you felt well-cared for and that your needs were understood.

thegyle, Hays Travel

Valorada con 5 estrellas sobre 5

The sales agent Joan was amazing

The sales agent Joan was amazing. She was kind to apply discount which was great. She spend almost two hours to found me the best price and best location for me.

21 de febrero de 2026
Logotipo de Hays Travel - The Gyle

Respuesta de Hays Travel - The Gyle

Jyoti lmbu,

We appreciate you sharing your experience. We are so happy to hear that our agent was able to find you the best price and location and apply a discount for you.

thegyle, Hays Travel

Valorada con 5 estrellas sobre 5

Solo holiday

As this was my first solo holiday abroad, I found Joan very helpful and informative in finding a holiday that suited my needs. The whole experience was excellent and am looking forward to my holiday.

26 de febrero de 2026
Logotipo de Hays Travel - The Gyle

Respuesta de Hays Travel - The Gyle

Margaret McLaughlin,

We're so glad to hear that you found the assistance you received helpful for your first solo holiday abroad. We hope you have a wonderful time and thank you for your feedback.

thegyle, Hays Travel

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