Hays had a wonderful relaxed atmosphere in store and we didn't have to wait for very long until we were helped. Abbie was amazing and so knowledgable about our needs with mobility issues and cruising... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Always deal with Ruth, Torquay branch. Totally rely on her judgement, always accommodating when we have to change at last minute. Nothing too much trouble and just booked another holiday with her. Al... Ver más
La empresa ha respondido
Emma was lovely and patient with us while we decided on which holiday, found a great one and good price.
La empresa ha respondido
As always, excellent service. Nothing is too much trouble, it's so lovely to be able to go in store and be treated as friends and not 'just' customers, even had a cuppa and bikkies. It's no coincide... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
49 Union Street, TQ1 1ET, Torquay, Reino Unido
- 01803 896927
4,9
Excelente
628 opiniones
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The young lady Carly was superb…
The young lady Carly was superb arranging the whole holiday nothing was to much trouble a credit to your company absolutely fantastic
2 de julio de 2025
Respuesta de Hays Travel - Torquay
Good Afternoon, thank you very much for your kind comments and 5* review.
We hope you have a fab time in Benidorm.
Best wishes Carly
Extremely friendly professional…
Extremely friendly professional service from Emna. Holiday booked and everything explained well. 3rd time now I've used Hays Travel, best travel agents.
24 de junio de 2025
Respuesta de Hays Travel - Torquay
Good Morning Valerie, thank you for your 5* review and your kind comments. We hope you have a lovely time cruising the Fjords. Best wishes Emma
Respuesta de Hays Travel - Torquay
Thank you so much for your lovely review! I'm glad we were able to make this a stress free experience for you, and we hope you enjoy your holiday! All the best, Parker :)
Always helpful and informative with a…
Always helpful and informative with a smile!
18 de junio de 2025
Respuesta de Hays Travel - Torquay
Good Afternoon Mr & Mrs Green, thank you for your kind comments and 5* review. We hope you enjoy Krakow and look forward to hearing about it when you return. Best wishes Emma
An absolute pleasure as always
An absolute pleasure as always, Abbie and Karly were extremely helpful and a pleasure to deal with. All of your staff in this branch are extremely good.
13 de junio de 2025
Respuesta de Hays Travel - Torquay
Thank you for your 5 Star Review, It is always a pleasure booking your holidays. Best Wishes from all of us at Team Torquay :)
Yet again great service with a smile
Yet again great service with a smile. The staff at Torquay branch never fail to impress me. Always helpful,jolly but professional. Its the only travel agent i will use.
7 de junio de 2025
Respuesta de Hays Travel - Torquay
Thank you very much for your 5 Star Review, I hope you are looking forward to your cruise! Best Wishes, Ruth
straight forward
straight forward, and helpful.
adviser showed us several holiday choices.
29 de mayo de 2025
Respuesta de Hays Travel - Torquay
Good Afternoon, thank you for your kind comments. We hope you have a lovely time in Turkey, send us back some sunshine please. Best wishes Emma J
Great personal service
Emma was great! Helped find us a holiday to a lovely location at the right price point. Thanks, Emma!
3 de junio de 2025
Respuesta de Hays Travel - Torquay
Thank you for your 5* Review and lovely words. I am glad that I was able to help you find the perfect holiday. - Emma :)
Hays travel are very professional…
Hays travel are very professional patient and willing to take as much time needed to make sure you have the right holiday.
25 de mayo de 2025
Respuesta de Hays Travel - Torquay
Thank you so much for your lovely review! Feedback from our customers is really invaluable, and we're glad to have been able to provide such a positive experience for you. We hope you're looking forward to your cruise! Best wishes, Ruth :)
Respuesta de Hays Travel - Torquay
Thank you for your 5* review, I hope you enjoy your trip to Amsterdam. Best wishes, Parker :)
Good service
Good service, friendly and helpful staff, offered choices to for the holiday I wanted
16 de mayo de 2025
Respuesta de Hays Travel - Torquay
Thank you for your lovely review, and we hope you enjoy your trip! Best wishes, Ruth :)
Extremely good service
I found our agent Ruth to be very, very helpful. Was extremely polite friendly and we would definitely use Hayes travel
again to book our holidays.
8 de mayo de 2025
Respuesta de Hays Travel - Torquay
Thank you for your 5 Star Review, I hope you are looking forward to Tenerife! Best Wishes, Ruth
We basically told the sales rep what…
We basically told the sales rep what our requirements were in what we were looking for in our holiday wishlist and they came up with our perfect holiday .
4 de mayo de 2025
Respuesta de Hays Travel - Torquay
Thank you for your lovely review, feedback from our customers is invaluable to us, and we're so glad to have been able to find you your perfect holiday! Best wishes, Ruth :)
Respuesta de Hays Travel - Torquay
Thank you for your 5 Star Review, We are here to assist if you need anything .Have a great holiday! Best Wishes, Carly :)
Apologies for forgetting your name but…
Apologies for forgetting your name but the lady that helped us find our holiday was patient and efficient. Very happy with the service. Thank you ☺️
4 de mayo de 2025
Respuesta de Hays Travel - Torquay
Thank you for your 5 Star Review Tracy, I hope you are looking forward to your holiday to Majorca!Best Wishes, Carly
Respuesta de Hays Travel - Torquay
Thank you for your lovely review! We hope you have a wonderful time in Corfu and look forward to hearing all about it. Best wishes, Ruth :)
Sam the who dealt with our…
Sam the who dealt with our inquiry/booking was extremely helpful and patient with a very personable approach, nothing was ‘too much bother’ for her.
1 de mayo de 2025
Respuesta de Hays Travel - Torquay
Thank you for your kind words. I am glad we was able to get the Cruise sorted for you :) Emma J
Emily J and Carly are stars!
Emily J and Carly were so helpful and accommodating! They processed my holiday changes politely and were so helpful! I highly recommend this agency and will definitely use them again in the future! Thanks again for a lovely experience from start to finish!
14 de abril de 2025
Opinión espontánea
Respuesta de Hays Travel - Torquay
Thank you so much for your lovely review! It was our pleasure to get your holiday booked for you, and we really appreciate the feedback - it really is invaluable to us. We hope you have a lovely time away. All the best, Emma :)
The travel agent we dealt with was very accommodating …
The travel agent we dealt with was very helpful and courteous. Parker seemed to be very happy in the job of providing a good service and ultimately a sale!!!!
12 de abril de 2025
Respuesta de Hays Travel - Torquay
Thank you for your lovely review! It was my pleasure to book your holiday for you, and I hope you're looking forward to it! Best wishes, Parker :)
Holiday booking at Hays Torquay
We arrived late in the afternoon but were treated with the utmost patience and courtesy. The staff were very kind and helpful despite the late hour and we were able to book what we wanted. The assistant Abbie was very knowledgeable and stayed right up to closing time to help us.
5 de abril de 2025
Respuesta de Hays Travel - Torquay
Thank you for your lovely review, John! It's always our pleasure to find our customers what they want, and we're glad to have provided such a positive experience for you. Best wishes, Abbie :)
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