I walked into the shop in Totton, first ever time in a travel agents and spoke to Aimee. She immediately put me at ease and helped me find the perfect holiday for my family with in the budget I... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We booked our last-minute holiday to Walt Disney World in Florida with the wonderful Natasha of the Totton branch who patiently walked us through all of the details, managed to secure us a preferred r... Ver más
La empresa ha respondido
Working through the bucket list. Natasha at Totton is working very hard helping us organize our latest holiday,she is also very patient the holiday is quite complicated. We will most probably see her... Ver más
La empresa ha respondido
Having previously booked through Hays, we had no hesitation in returning to them to book our next trip to Disneyland Paris. A nice friendly welcome, and LInda quickly understood our needs, promptly a... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de cruceros
- Agencia de viajes en crucero
- Proveedor de viajes culturales
- Servicio de cambio de divisas
- Agregador de viajes
Escrito por la empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Información de contacto
17 Commercial Road, SO40 3BX, Totton, Reino Unido
- 02380984251
4,9
Excelente
376 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Travel advisor good and patient.
Travel advisor good and patient.
Only one advisor in store so had to wait hour and half to be dealt with!
17 de febrero de 2026
Respuesta de Hays Travel - Totton
Good morning Angela, thank you for your kind feed back. I am so sorry you had to wait for me, to serve you. I hope you have a lovely holiday when it comes.
Kind regards Lin
Booking a holiday
Booking our holiday was so easy with the help of Lin, even with the change of flight times
15 de febrero de 2026
Respuesta de Hays Travel - Totton
Hi thank you so much for your kind review, its always lovely to get good feed back. I hope you enjoy your holiday
Kind regards Lin
Booking flights
Booking flights
Polite, confident reception, able to find
Dates ,flight times to suit me. Booked seats outward & return. A good experience.
12 de febrero de 2026
Respuesta de Hays Travel - Totton
Good morning Mrs Bonning, thank you so much for your lovely review. I really appreciate you taking the time to send this.
Kind Regards Lin
They are close to where I live also I…
They are close to where I live also I have used them for years when I have a holidaying abrosd
10 de febrero de 2026
Respuesta de Hays Travel - Totton
Thankyou for your review :)
Just right
My agent worked very hard to get the holiday exactly as I wanted it. I was kept updated all through the process and listened to when something wasn’t quite right. As a result, I have booked my perfect trip. Thank you Ruby.
8 de febrero de 2026
Respuesta de Hays Travel - Totton
Thank you for writing this lovely review, it was a pleasure helping you with your holiday. I hope you have an amazing time. Many thanks Ruby
Tasha and the team in Totton were so…
Tasha and the team in Totton were so helpful in assisting my wife and I to book our dream holiday.
31 de enero de 2026
Respuesta de Hays Travel - Totton
Thank you for taking the time to write this lovely review, I really appreciate your positive feedback and hope you have an amazing holiday. Many Thanks Natasha
Friendly and helpful
Friendly, helpful staff. Everything explained and competitive prices.
6 de febrero de 2026
Respuesta de Hays Travel - Totton
Good Morning, thank you so much for your kind review, its always lovely to receive feed back.
Kind Regards Lin
Respuesta de Hays Travel - Totton
Thank you for taking the time to write this lovely review, I really appreciate your positive feedback and hope you have an amazing holiday. Many Thanks Natasha
Great friendly service
Great friendly service, the selection/ booking / paying was seamless. No questions were to hard. Amy provided all transfers, seat selection, all documents came through very quickly.
29 de enero de 2026
Respuesta de Hays Travel - Totton
Thank you for taking the time to write this lovely review, I really appreciate your positive feedback and hope you have an amazing holiday. Many Thanks Aimee
Just great service
Just great service, great price and understanding of our requirements and budget
28 de enero de 2026
Respuesta de Hays Travel - Totton
Thank you for taking the time to write this lovely review, I really appreciate your positive feedback and hope you have an amazing holiday. Many Thanks Aimee
Excellent service
28 de enero de 2026
Respuesta de Hays Travel - Totton
Thank you for taking the time to write this lovely review, I really appreciate your positive feedback and hope you have an amazing holiday. Many Thanks Natasha
Was made to feel very welcome in the…
Was made to feel very welcome in the shop and Aimee was lovely very happy and helpful she went out of her way to help me find all what I wanted in my holiday
27 de enero de 2026
Respuesta de Hays Travel - Totton
Thankyou for your review :)
All staff were very helpful in helping…
All staff were very helpful in helping us with our enquiries.
27 de enero de 2026
Respuesta de Hays Travel - Totton
Thankyou for your review :)
A very good travel agent helped me with…
A very good travel agent helped me with my booking
31 de enero de 2026
Respuesta de Hays Travel - Totton
Thankyou for your review :)
Respuesta de Hays Travel - Totton
Thankyou for your review :)
Ruby was very helpful and efficient
Ruby was very helpful and efficient, sorting out my needs, as l have mobility issues for my holidays which we booked 2 this year
21 de enero de 2026
Respuesta de Hays Travel - Totton
Thank you for taking the time to write this lovely review. Ruby :)
Fantastic service
Amy was so helpful getting my request sorted & looking at the different options available (3 adults, 2 cabins on a cruise) It was reassuring to know that I could pick up the phone & speak to the same person with my queries, rather than a call centre
27 de enero de 2026
Respuesta de Hays Travel - Totton
Thankyou for your review :)
Ruby was very helpful and did…
Ruby was very helpful and did everything she could to match price I found on line .
Happier to book with a person than on line .
Thankyou
17 de enero de 2026
Respuesta de Hays Travel - Totton
Hi Yvonne, thank you so much for taking the time to write this lovely review. It was a pleasure helping you with your holiday. Kind regards, Ruby
Helpful staff
Because the ladies are always so helpful as my friend and I go in there numerous times before we settle on a holiday.
18 de enero de 2026
Respuesta de Hays Travel - Totton
Thankyou for the lovely review :)
Aimee
Aimee, was very helpful and booked our holiday with all our excursions, as usual.
25 de enero de 2026
Respuesta de Hays Travel - Totton
Thankyou for the lovely review :)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.