Hays Travel - Totton Opiniones 

376
TrustScore: 5 sobre 5

4,9

17 Commercial Road, SO40 3BX Totton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I walked into the shop in Totton, first ever time in a travel agents and spoke to Aimee. She immediately put me at ease and helped me find the perfect holiday for my family with in the budget I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We booked our last-minute holiday to Walt Disney World in Florida with the wonderful Natasha of the Totton branch who patiently walked us through all of the details, managed to secure us a preferred r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Working through the bucket list. Natasha at Totton is working very hard helping us organize our latest holiday,she is also very patient the holiday is quite complicated. We will most probably see her... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having previously booked through Hays, we had no hesitation in returning to them to book our next trip to Disneyland Paris. A nice friendly welcome, and LInda quickly understood our needs, promptly a... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 17 Commercial Road, SO40 3BX, Totton, Reino Unido

  • 02380984251

4,9

Excelente

TrustScore: 5 sobre 5

376 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(376)

120.299 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We booked a trip to Canada with Hays in one visit.

A dedicated travel consultant that explored a number of options, making good use of partners knowledge, to enable a successful booking in one visit to our local Hays Travel.

24 de enero de 2026
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Respuesta de Hays Travel - Totton

Thankyou for the lovely review :)

Valorada con 5 estrellas sobre 5

1st class agent

Always book through Hays Great staff very attentive an knowledgable first class service

21 de enero de 2026
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Respuesta de Hays Travel - Totton

Thankyou for the lovely review :)

Valorada con 5 estrellas sobre 5

We always book through Hays travel as…

We always book through Hays travel as the service is excellent, always listen to what we want and go out of their way to find the best holiday for us.

4 de enero de 2026
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Respuesta de Hays Travel - Totton

Thank you so much for booking with me. Hope you have a lovely holiday.
Kind Regards Lin

Valorada con 5 estrellas sobre 5

Excellent service

From the smile from ruby as we walked through the door and she asked how she could help..to the ease she made it for us to find what we wanted...10/10..
And from her colleagues as well who both went above and beyond to help out...we'll definitely be back..

10 de enero de 2026
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Respuesta de Hays Travel - Totton

Thank you for taking the time to write this lovely review, I really appreciate your positive feedback and hope you have an amazing holiday. Many thanks, Ruby

Valorada con 5 estrellas sobre 5

Another holiday booked

Once again a great service from Natasha. Thank you

14 de enero de 2026
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Respuesta de Hays Travel - Totton

Thank you for taking the time to leave us a lovely review. I really appreciate the positive feedback. I hope you have a great time.
Many Thanks
Natasha

Valorada con 5 estrellas sobre 5

Very welcoming staff

The staff were very helpful and informative. We never felt rushed into making a decision. It has been a long time since we have had a holiday abroad and they couldn't have been more helpful and patient with us.

6 de enero de 2026
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Respuesta de Hays Travel - Totton

Thank you for taking the time to leave us a lovely review. I really appreciate the positive feedback. I hope you have a great time.
Many Thanks
Natasha

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful

13 de enero de 2026
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Respuesta de Hays Travel - Totton

Thank you for taking the time to leave us a review. Many Thanks
Natasha

Valorada con 5 estrellas sobre 5

Excellent package great advise

We went to the Totton branch we were booking to go to Orlando they found us an excellent package at a really goood price . They have extra information about visas and the Hayes app .

8 de enero de 2026
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Respuesta de Hays Travel - Totton

Thank you so much for your lovely review.
Kind regards Lin

Valorada con 5 estrellas sobre 5

The staff at your Totton store

The staff at your Totton store
Was extremely helpful and professional
I will highly recommend them to anyone

21 de diciembre de 2025
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Respuesta de Hays Travel - Totton

Thank you for your lovely review, we always appreciate our customers views
Kind regards Lin

Valorada con 4 estrellas sobre 5

Knowledgeable staff

Knowledgeable staff. Polite and listened carefully to our requirements. We had already done our homework on the holiday we wanted which saved a lot of time. It was a shame the clients ahead of us did not seem to have agreed with each other where and what they required of their holiday as we had a 20 min wait to talk to an agent.

21 de diciembre de 2025
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Respuesta de Hays Travel - Totton

Thank you for taking the time to leave us a review. I really appreciate the positive feedback. I thank you for your patience in awaiting to speak to us. I hope you have a great Holiday. Many Thanks Natasha

Valorada con 5 estrellas sobre 5

Friendly and efficient staff and found…

Friendly and efficient staff and found the holiday we wanted

20 de diciembre de 2025
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Respuesta de Hays Travel - Totton

Thank you for taking the time leave us a lovely review. I really appreciate the positive feedback. I hope you have a wonderful holiday. Many Thanks Natasha

Valorada con 3 estrellas sobre 5

Complicated getting a gift voucher

Called in to get a Hays gift voucher. Staff member very polite but to spend just £25 on one, it took nearly a quarter of an hour. Nearly said, "Forget it, I'll buy simple M&S one in Asda. Hope the recipient doesn't have a similar challenge.

21 de diciembre de 2025
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Respuesta de Hays Travel - Totton

Thank you for leaving us an review, Unfortunately the system did crash on me. I apologies for the slower service. We will have some more training sessions on the gift card voucher system. Many Thanks Natasha

Valorada con 5 estrellas sobre 5

Very helpful and professional gave us…

Very helpful and professional gave us options and advise

11 de diciembre de 2025
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Respuesta de Hays Travel - Totton

Thank you for writing this lovely review. I really appreciate it and hope you have a good time.
Kind Regards,
Ruby

Valorada con 5 estrellas sobre 5

As usual the staff in Totton office…

As usual the staff in Totton office were very helpful and knowledgeable

4 de diciembre de 2025
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Respuesta de Hays Travel - Totton

Thank you for taking the time to leave this lovely review I really appreciate the positive feedback.
Many Thanks
Natasha

Valorada con 5 estrellas sobre 5

Ruby was very helpful and took time to…

Ruby was very helpful and took time to explain everything.

29 de noviembre de 2025
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Respuesta de Hays Travel - Totton

Thankyou for taking the time to write this lovely review. I really appreciate the positive feedback and hope you enjoy your holiday.

Kind Regards
Ruby

Valorada con 5 estrellas sobre 5

A pleasant booking experience at Hays.

Having previously booked through Hays, we had no hesitation in returning to them to book our next trip to Disneyland Paris. A nice friendly welcome, and LInda quickly understood our needs, promptly arranging the hotel booking and the flights. We mentioned that we would need assistance at both Gatwick and Charles De Gaulle airports, and she promised to contact Easyjet after we had left.

29 de noviembre de 2025
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Respuesta de Hays Travel - Totton

Good Afternoon, thank you so much for your lovely review. I have contacted the airline for you.
Kind Regards Lin

Valorada con 5 estrellas sobre 5

Good experience

Very helpful lady and it was sorted quickly and well - very good customer service.

14 de noviembre de 2025
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Respuesta de Hays Travel - Totton

Thankyou for the review :)

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