Nikki was brilliant in explaining everything to us and a really nice person overall.everything went smoothly, she assured everything was absolutely correct and put my mind at rest.brilliant.cant wait... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Nikki was brilliant in explaining everything to us and a really nice person overall.everything went smoothly, she assured everything was absolutely correct and put my mind at rest.brilliant.cant wait... Ver más
La empresa ha respondido
Visited Hays travel Wakefield branch to book another holiday , we always find the staff very welcoming and helpful. Staff member Charlotte was absolutely fantastic and helped us to find a holiday that... Ver más
La empresa ha respondido
My initial enquiry was via e-mail with details of what I wanted. A quick reply was received acknowledging my request and then a short time later the details and options arrived. Alana at the Wakefield... Ver más
La empresa ha respondido
The service we get at Hays Wakefield is always second to none! This time we spoke with Sam and he certainly knows his job. Friendly informative and professional. Whether a big multi centre trip or a ‘... Ver más
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
2 Westgate, WF1 1JY, Wakefield, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Respuesta de Hays Travel - Wakefield
I booked my holiday with Emma at Wakefield town.
I couldn’t get through to the store due to work commitments.
I called the store, left my details and she kept in regular contact. Called me back when promised.
My requirements were not straightforward. I was limited with flight times, seating arrangements and airport assistance.
She listened, understood my requests, offered advice, reassurance on any questions I asked.
She seemed to have an incredible knowledge of travel. I have already recommended her to family and a friends.
She is most definitely a credit to the company and store.
I wouldn’t book with anyone else going forward from now on.
She was polite, professional and listened.
Thank you for a wonderful experience.
I hope she receives the credit she deserves.
Amazing staff member 5*

Respuesta de Hays Travel - Wakefield
Your colleague at Hays was extremely helpful in finding a family holiday for eleven people which turned out to be very complex .

Respuesta de Hays Travel - Wakefield
We received excellent help, booking our holiday, we wasn't rushed into making a decision. The lady asked questions about how far I could walk, with having disability issues. Went through what was suitable for me. 5 Star Service at Wakefield Trinity walk branch .

Respuesta de Hays Travel - Wakefield
The management and team always deliver the best solutions and professional service to us and have done for the last 10 years we have dealt with the store.

Respuesta de Hays Travel - Wakefield
Would not go anywhere else, Wakefield branch are always so helpful

Respuesta de Hays Travel - Wakefield
The team at Hays Travel are always welcoming and extremely helpful.They offer a professional and very knowledgable service and we wouldn’t dream of going anywhere else for our holiday bookings.

Respuesta de Hays Travel - Wakefield
all went ok as always when we book a holiday.

Respuesta de Hays Travel - Wakefield
Fast, efficient service again from Wakefield branch. Grace was very friendly and approachable.
Well done Wakefield!

Respuesta de Hays Travel - Wakefield
The lovely lady listened to our needs, and our dates, tried relentlessly to help and understood obviously we wanted the best deal. This was achieved and so grateful for an easy, first time experience with HAYES travel!!!!
Thank you.

Respuesta de Hays Travel - Wakefield

Respuesta de Hays Travel - Wakefield
I phoned earlier in the week and spoke to Sam. Told him what we wanted and we would be in Friday. When we went in ,he had remembered and sorted it all out for us. He had been on that particular ship on the same cruise, he highly recommend it. He said it wouldn't perhaps pay us to the drinks package. So he was helpful and honest about that, and didn't try and sell us something that wouldn't benefit us. He was very helpful.

Respuesta de Hays Travel - Wakefield
Thank you Hays travel for making holiday booking less stressful. This is 1stbyear I have booked with you but will certainly be using you in future. Friendly, polite staff everyone I have spoken to has been helpful. From booking to collecting tickets etc. Faultless! Well Done!

Respuesta de Hays Travel - Wakefield
We always get the best professional advice to choose the exact Taylor made holiday. Our travel advisor Emma Woodward always give a personal touch.

Respuesta de Hays Travel - Wakefield
Booked our holiday with Charlotte. We have not booked with her before. She was really good. Knowledgeable and funny but professional at the same time. She sorted our holiday no probs. We got a lot of info from Sam the day before but he was with another client when we booked. All the staff are so welcoming and we never think to go anywhere else.

Respuesta de Hays Travel - Wakefield
Staff are great every time i book
Fantastic team
Thank you

Respuesta de Hays Travel - Wakefield
Had been in previously and the lady knew what I wanted, booked and got Hotel which I'd stayed at previously
Brilliant

Respuesta de Hays Travel - Wakefield
The staff were very busy but we're still extremely pleasant and very helpful especially Nikki. Could not fault any of them, there were only 3 in store that day due to managers being in meetings

Respuesta de Hays Travel - Wakefield
Good service but I really think gift cards should move online for purchasing. Took such a long time and a lot of personal data given for unknown reasons. Being able to pay via card machine would be good too.

Respuesta de Hays Travel - Wakefield
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.