Hays Travel - Wakefield Opiniones 

1219
TrustScore: 5 sobre 5

4,9

2 Westgate, WF1 1JY Wakefield, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Nikki was brilliant in explaining everything to us and a really nice person overall.everything went smoothly, she assured everything was absolutely correct and put my mind at rest.brilliant.cant wait... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visited Hays travel Wakefield branch to book another holiday , we always find the staff very welcoming and helpful. Staff member Charlotte was absolutely fantastic and helped us to find a holiday that... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My initial enquiry was via e-mail with details of what I wanted. A quick reply was received acknowledging my request and then a short time later the details and options arrived. Alana at the Wakefield... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The service we get at Hays Wakefield is always second to none! This time we spoke with Sam and he certainly knows his job. Friendly informative and professional. Whether a big multi centre trip or a ‘... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(1219)

127.122 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Holiday experience

Ease of the booking
Friendly staff
Holiday choices

8 de junio de 2026
Logotipo de Hays Travel - Wakefield

Respuesta de Hays Travel - Wakefield

Thank you so much for the lovely feedback! We hope to see you again soon :)

Valorada con 5 estrellas sobre 5

I booked my holiday with Emma at…

I booked my holiday with Emma at Wakefield town.
I couldn’t get through to the store due to work commitments.
I called the store, left my details and she kept in regular contact. Called me back when promised.
My requirements were not straightforward. I was limited with flight times, seating arrangements and airport assistance.
She listened, understood my requests, offered advice, reassurance on any questions I asked.
She seemed to have an incredible knowledge of travel. I have already recommended her to family and a friends.
She is most definitely a credit to the company and store.
I wouldn’t book with anyone else going forward from now on.
She was polite, professional and listened.
Thank you for a wonderful experience.
I hope she receives the credit she deserves.
Amazing staff member 5*

6 de junio de 2026
Logotipo de Hays Travel - Wakefield

Respuesta de Hays Travel - Wakefield

Thank you for your lovely comments, I will certainly pass them on to Emma. Thank you again for choosing Hays Wakefield.

Valorada con 5 estrellas sobre 5

We received Excellent Service help

We received excellent help, booking our holiday, we wasn't rushed into making a decision. The lady asked questions about how far I could walk, with having disability issues. Went through what was suitable for me. 5 Star Service at Wakefield Trinity walk branch .

3 de junio de 2026
Logotipo de Hays Travel - Wakefield

Respuesta de Hays Travel - Wakefield

Thank you for your kind review! If you need anything else sorting, let us know - Grace :D

Valorada con 5 estrellas sobre 5

The management and team always deliver…

The management and team always deliver the best solutions and professional service to us and have done for the last 10 years we have dealt with the store.

26 de mayo de 2026
Logotipo de Hays Travel - Wakefield

Respuesta de Hays Travel - Wakefield

Thank you for your lovely comments, they are appreciated.

Valorada con 5 estrellas sobre 5

All good as always

22 de mayo de 2026
Logotipo de Hays Travel - Wakefield

Respuesta de Hays Travel - Wakefield

Thank you for your kind review! Anything else we can do to help, let us know! - Grace :D

Valorada con 5 estrellas sobre 5

Friendly, helpful and professional service.

The team at Hays Travel are always welcoming and extremely helpful.They offer a professional and very knowledgable service and we wouldn’t dream of going anywhere else for our holiday bookings.

23 de mayo de 2026
Logotipo de Hays Travel - Wakefield

Respuesta de Hays Travel - Wakefield

Thank you for your kind review! It is always a pleasure to book your holidays! - Grace :D

Valorada con 5 estrellas sobre 5

Fast

Fast, efficient service again from Wakefield branch. Grace was very friendly and approachable.
Well done Wakefield!

25 de mayo de 2026
Logotipo de Hays Travel - Wakefield

Respuesta de Hays Travel - Wakefield

Thank you for the lovely feedback! Hopefully see you again very soon! :) ^Sam

Valorada con 5 estrellas sobre 5

The lovely lady listened to our needs

The lovely lady listened to our needs, and our dates, tried relentlessly to help and understood obviously we wanted the best deal. This was achieved and so grateful for an easy, first time experience with HAYES travel!!!!
Thank you.

23 de mayo de 2026
Logotipo de Hays Travel - Wakefield

Respuesta de Hays Travel - Wakefield

Thank you for such a lovely review! We're so glad to get you all sorted, and look forward to booking your next holidays! - Grace :)

Valorada con 5 estrellas sobre 5

Always friendly

Always friendly, very helpful and knowledgeable.

23 de mayo de 2026
Logotipo de Hays Travel - Wakefield

Respuesta de Hays Travel - Wakefield

Thank you for leaving us feedback. always appreciated.

Valorada con 5 estrellas sobre 5

I phoned earlier in the week and spoke…

I phoned earlier in the week and spoke to Sam. Told him what we wanted and we would be in Friday. When we went in ,he had remembered and sorted it all out for us. He had been on that particular ship on the same cruise, he highly recommend it. He said it wouldn't perhaps pay us to the drinks package. So he was helpful and honest about that, and didn't try and sell us something that wouldn't benefit us. He was very helpful.

23 de mayo de 2026
Logotipo de Hays Travel - Wakefield

Respuesta de Hays Travel - Wakefield

Thankyou for your lovely comments. I will pass them on to Sam.

Valorada con 5 estrellas sobre 5

First Class Service

Thank you Hays travel for making holiday booking less stressful. This is 1stbyear I have booked with you but will certainly be using you in future. Friendly, polite staff everyone I have spoken to has been helpful. From booking to collecting tickets etc. Faultless! Well Done!

22 de mayo de 2026
Opinión espontánea
Logotipo de Hays Travel - Wakefield

Respuesta de Hays Travel - Wakefield

Thank you for your kind review! We look forward to booking your next getaway - Grace :D

Valorada con 5 estrellas sobre 5

We always get the best professional…

We always get the best professional advice to choose the exact Taylor made holiday. Our travel advisor Emma Woodward always give a personal touch.

13 de mayo de 2026
Logotipo de Hays Travel - Wakefield

Respuesta de Hays Travel - Wakefield

Thank you so much for your kind review! Always a pleasure to book your holidays - Grace :)

Valorada con 5 estrellas sobre 5

Lovely friendly staff

Booked our holiday with Charlotte. We have not booked with her before. She was really good. Knowledgeable and funny but professional at the same time. She sorted our holiday no probs. We got a lot of info from Sam the day before but he was with another client when we booked. All the staff are so welcoming and we never think to go anywhere else.

21 de mayo de 2026
Logotipo de Hays Travel - Wakefield

Respuesta de Hays Travel - Wakefield

We appreciate you sharing your experience. We're so glad to hear our team member provided such excellent service and made booking your holiday a breeze. We value your continued loyalty!

Kind Regards

Valorada con 5 estrellas sobre 5

Staff are great every time i book

Staff are great every time i book
Fantastic team
Thank you

21 de mayo de 2026
Logotipo de Hays Travel - Wakefield

Respuesta de Hays Travel - Wakefield

Thank you for such a lovely review! We're always happy to get you booked - Grace :D

Valorada con 5 estrellas sobre 5

Had been in previously and the lady…

Had been in previously and the lady knew what I wanted, booked and got Hotel which I'd stayed at previously
Brilliant

16 de mayo de 2026
Logotipo de Hays Travel - Wakefield

Respuesta de Hays Travel - Wakefield

Thanks as always for the lovely feedback and return custom :) Always our pleasure! ^Sam

Valorada con 5 estrellas sobre 5

The staff were very busy but we're…

The staff were very busy but we're still extremely pleasant and very helpful especially Nikki. Could not fault any of them, there were only 3 in store that day due to managers being in meetings

15 de mayo de 2026
Logotipo de Hays Travel - Wakefield

Respuesta de Hays Travel - Wakefield

Thank you for taking the time to leave us some feedback. Your comments are greatly appreciated. Thanks Emma

Valorada con 3 estrellas sobre 5

Gift cards should be available online

Good service but I really think gift cards should move online for purchasing. Took such a long time and a lot of personal data given for unknown reasons. Being able to pay via card machine would be good too.

6 de mayo de 2026
Logotipo de Hays Travel - Wakefield

Respuesta de Hays Travel - Wakefield

Thank you for your feedback regarding the purchase of a gift card. I have passed your comments on to head office, so they can review the process. Thank you again Emma

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más