Your staff show great patience and understanding while dealing with my requests. Even letting me leave then emailing me with the relevant information. All your staff seem to go the extra mile
La empresa ha respondido
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Your staff show great patience and understanding while dealing with my requests. Even letting me leave then emailing me with the relevant information. All your staff seem to go the extra mile
La empresa ha respondido
Excellent advice on booking our first cruise! Sara was very interested in our needs and was eager to make sure they were met. Re disabled access etc. I can’t wait for us to celebrate my husband’s ret... Ver más
La empresa ha respondido
As always, Bobbie was a great ambassador for the Wallsend branch.Friendly staff and a warm welcome. Always go there as they know their stuff..
La empresa ha respondido
Excellent experience. Emily was Very helpful & friendly. Took time to find me prices for different dates than advertised. Emily rang me with different dates and prices,explained every aspect o... Ver más
La empresa ha respondido
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
1 Segedunum Way, NE28 8JN, Wallsend, Reino Unido
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Welcoming , warm, and very professional, a pleasure doing business with a local store, with genuine local staff catering to our needs and explaining everything thing in detail.

Respuesta de Hays Travel - Wallsend

Respuesta de Hays Travel - Wallsend
as always very helpful staff if i have a cheaper quote they will match it . this is why book with hays

Respuesta de Hays Travel - Wallsend
Matthew was very helpful, to find somewhere we're we were both happy for our honeymoon and went through all of the options for us

Respuesta de Hays Travel - Wallsend
The service , staff are very helpful and nothing it too much trouble

Respuesta de Hays Travel - Wallsend
Assistants always helpful and nothing too much trouble and they always find us a great holiday. Excellent service.

Respuesta de Hays Travel - Wallsend

Respuesta de Hays Travel - Wallsend
Smooth booking done via messenger as I was extremely busy that morning. Fantastic service.

Respuesta de Hays Travel - Wallsend
I can’t fault the service and advice I have received from a lovely young lady, Melisa in Hays Travel. She looked into different hotels, reviews and locations to make sure our holiday is perfect. The whole experience was faultless.

Respuesta de Hays Travel - Wallsend

Respuesta de Hays Travel - Wallsend
Joanna knew they areas were looking for and had all the information ready when I arrived to book. She had the best hotels and areas we needed for our disabled party member to enjoy the holiday with everything we neeeded with in easy reach. Again nothing was a problem for her as we can be a bit needy🤣. Joanna is so friendly and tries her best to give us as good a deal as possible. Thanks to Joanna, shes a credit to your company.

Respuesta de Hays Travel - Wallsend
Called in hays wallsend to pick up our ticket for our upcoming holiday and book another we got seen by Mathew who maybe new to hays wallsend a nice friendly lad we explained that we are here quite often and showed him the holiday we were after and the price he not only found the holiday but was able to get it a little cheaper now that's good going as I had checked it before we went in we booked it Mathew went on to explain everything and this is why we keep coming back to hays for great staff and service second to none we tell people to go through hays as we do at least three times a year to all keep up the good work and thanks

Respuesta de Hays Travel - Wallsend
I wouldn’t go anywhere else all the staff are friendly and helpful Joanna always comes up trumps with my holidays and takes the time to go through all options and find the best deals for me I always go to her to book

Respuesta de Hays Travel - Wallsend
Friendly efficient service.
Offered relevant options with explanations and sorted my requirements.

Respuesta de Hays Travel - Wallsend
Our advisor Melissa was so friendly and helpful. When we arrived i had no idea where I wanted to go or how to go about booking a holiday. But Melissa gave us options and helped us pick somewhere great. Even checking the average temps gor the time of year.

Respuesta de Hays Travel - Wallsend
Employee Mathew at the Wallsend branch couldn't have been more helpful. We knew where we wanted to go and within 10 minutes we were booked and looking forward to our holiday. The young man was well presented, polite and good at his job. Thank you.

Respuesta de Hays Travel - Wallsend
Lovely travel agent who helped us a lot for budget also. Helped us a lot and fab advice very helpful and pleasant lady who found us a gorgeous holiday. Would definitely go back to her for another booking.

Respuesta de Hays Travel - Wallsend
The fact I have used hays for many years.... never been dissappointed with the ease of booking.... Joanna at hays wallsend is almost like a BFF.... knowing instinctively what we would like or dislike and not afraid to point out anything that wouldn't suit.... you just keep giving Joanna.... your knowledge and expertise are massively appreciated.... thank you

Respuesta de Hays Travel - Wallsend
James was extremely helpful and made the booking process look easy

Respuesta de Hays Travel - Wallsend
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