Hays Travel - Whitley Bay Opiniones 

882
TrustScore: 5 sobre 5

4,9

Unit 2 Park View Shopping Centre, NE26 2TH Whitley Bay, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jamie was very helpful in booking our cruise, she answered our questions and was very professional. She made it all an easy experience. Also Darren , the branch Manager, assisted us where necessary.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always reliable friendly service at Whitley Bay branch. I found my holiday online but contacted Hays Travel Whitley Bay to see if they could get a good deal for me. Darren was brilliant very friendly... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer service from Morgan, very polite and patient did not at all feel rushed which I appreciated. Person-centred and nice atmosphere in the shop. Will be back to book my next holiday!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went to booking a last minute holiday, I was unsure of my destination. Morgan was helpful, polite and very patient. She helped me book my holiday without any worries or stress.

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Unit 2 Park View Shopping Centre, NE26 2TH, Whitley Bay, Reino Unido

  • 0191 2531022

4,9

Excelente

TrustScore: 5 sobre 5

882 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(882)

119.953 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

An excellent service provided

An excellent service provided by Melissa and colleagues at the Whitley Bay beach. Thank you so very much for your service and support.

4 de marzo de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you for your lovely feedback, Have a great holiday.

Thanks Melissa

Valorada con 5 estrellas sobre 5

It took less than an hour for us to…

It took less than an hour for us to book a perfect holiday at a very good price

3 de marzo de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you for your kind words and we look forward to hearing from you again soon.

Thank you Ellie

Valorada con 5 estrellas sobre 5

We booked a family trip to Rhodes with…

We booked a family trip to Rhodes with Hays Travel on Saturday and honestly couldn’t have asked for better service.

Melissa was absolutely brilliant from start to finish. She was a pleasure to deal with friendly, welcoming, and incredibly knowledgeable. Nothing was too much trouble, even with six of us to sort out! She took the time to answer all our questions, talked us through the different options clearly and made the whole process feel easy and stress-free.

It’s rare to get service that feels both professional and genuinely personal, but Melissa absolutely delivered. We left feeling excited and confident we’d made the right choice.

A real credit to Hays Travel - thank you!

28 de febrero de 2026
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Respuesta de Hays Travel - Whitley Bay

Hi Paul,

Thank you for your feedback and message it was lovely to read.

I'm glad I was able to help and get your holiday booked, Have a great time.

Thank You
Melissa

Valorada con 5 estrellas sobre 5

Great attention to detail

We have booked with Hays before and always use their travel card for foreign currency. They’re always helpful, informative and work hard to ensure everything goes smoothly - from arranging transfers to picking out suitable accommodation to match our needs. We have just booked our second trip with Gemma and are delighted with the service she provided.

1 de marzo de 2026
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Respuesta de Hays Travel - Whitley Bay

Thankyou for leaving a review. It was great to get you booked again Thanks Gemma

Valorada con 5 estrellas sobre 5

Staff member was very helpful while…

Staff member was very helpful while booking my holiday great service

28 de febrero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you for your lovely review. Its always a pleasure to get you booked. Thanks Emily

Valorada con 5 estrellas sobre 5

Very friendly and helpful staff

Very friendly and helpful staff, not pushy are anything like that

27 de febrero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you for reviewing my service. It was great to get your holiday booked. Thanks so Much Gemma

Valorada con 5 estrellas sobre 5

Gemma who dealt with our booking was…

Gemma who dealt with our booking was very good and helped us get the best deal available.
She also gave us lots of useful information.
Would definately recommend Hayes Travel.

26 de febrero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you so much for leaving a review of my service. Have a great holiday Thanks Gemma

Valorada con 5 estrellas sobre 5

Always helpful

Always helpful . Ask for Gemma and she books exactly what you want. She does the research and finds your perfect trip.

26 de febrero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you for your lovely review. Its always a pleasure to book your holidays Thanks Gemma

Valorada con 5 estrellas sobre 5

Recommend

Knowledgeable and friendly staff,

11 de febrero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you for your lovely feedback, Have a great holiday.

Thanks Melissa

Valorada con 5 estrellas sobre 5

Very impressed with Hays Travel!

Very impressed with how Hays Travel handled our booking. In particular Emily at the Whitley Bay branch could not have done more to find us the trip we wanted. Ours was quite a complex, multi centre trip, however every detail was covered. First rate service from Emily 👍.

17 de febrero de 2026
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Respuesta de Hays Travel - Whitley Bay

Good Morning Stephen,

Thank you very much for your lovely review, it was a pleasure booking your Multi Centre to Canada of how you wanted it, i hope you both have a fantastic time away!

Thank you for being so patience with me.

Kind Regards,
Emily

Valorada con 5 estrellas sobre 5

Excellent, Comprehensive, Freindly service service

Excellent freindly and very quick servicce. Acheived the exact booking we wanted within about 25 minutes. The after sale's service offered such as in store check in and boarding pass printing, is really appreciated. Overall total and excellent service.

14 de febrero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you for your lovely review it was a pleasure booking your holiday.

Thanks, Darren

Valorada con 5 estrellas sobre 5

Emily was extremely professional &…

Emily was extremely professional & lovely to deal with making our visit a very enjoyable experience.

12 de febrero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you for your lovely review it was a pleasure booking your holiday.

Valorada con 5 estrellas sobre 5

Iceland mini break

Helpful, pleasant staff. Quick & easy booking.

11 de febrero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you for your kind words we hope you have a great time :)

Valorada con 5 estrellas sobre 5

We have used Hays travel many times…

We have used Hays travel many times over the years and always find them helpful and accomodating to our individual needs. Emily who assisted us in choosing our location and accomodation was very friendly, patient and knowledgeable . She also advised us on next year's holliday which involves multiple flights to visit family in both Canada and America on the same holiday.

30 de enero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you so much for your lovely review. Its always a pleasure to book your holidays Thanks Emily

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