Hays Travel - Whitley Bay Opiniones 

882
TrustScore: 5 sobre 5

4,9

Unit 2 Park View Shopping Centre, NE26 2TH Whitley Bay, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jamie was very helpful in booking our cruise, she answered our questions and was very professional. She made it all an easy experience. Also Darren , the branch Manager, assisted us where necessary.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always reliable friendly service at Whitley Bay branch. I found my holiday online but contacted Hays Travel Whitley Bay to see if they could get a good deal for me. Darren was brilliant very friendly... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer service from Morgan, very polite and patient did not at all feel rushed which I appreciated. Person-centred and nice atmosphere in the shop. Will be back to book my next holiday!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went to booking a last minute holiday, I was unsure of my destination. Morgan was helpful, polite and very patient. She helped me book my holiday without any worries or stress.

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Unit 2 Park View Shopping Centre, NE26 2TH, Whitley Bay, Reino Unido

  • 0191 2531022

4,9

Excelente

TrustScore: 5 sobre 5

882 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(882)

120.299 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service

Excellent service and talked through all options. No pressure to sell. All information received very quick.

1 de febrero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you so much for your lovely review. Have a fab time away Thanks Darren

Valorada con 5 estrellas sobre 5

Gemma was polite

Gemma was polite, friendly and efficient delivering exactly what I needed in the way of booking my return flight to Greece.

29 de enero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you so much for your lovely review. Have a great holiday Thanks Gemma

Valorada con 5 estrellas sobre 5

The best travel company

Friendly and efficient service from a lovely agent, who has looked after us before. Our booking was made easily and we came home very happy.

28 de enero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you for your lovely feedback, Have a great holiday.

Thanks Gemma

Valorada con 5 estrellas sobre 5

Very pleasant and efficient service.

Very pleasant and efficient service.
The only disappointment was that the sales staff member had no experience of the destination.

22 de enero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you for your feedback. Have a lovely holiday - Molly.

Valorada con 5 estrellas sobre 5

Pleasurable booking

I took my wife into the Whitley Bay branch to book a London break for her 60th. We were met by a young assistant called Molly who helped us with everything we needed. She was most helpful in booking rail and hotel accommodation. First class.

28 de enero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you very much for your kind review! I hope you both have a lovely time. - Thanks again, Molly.

Valorada con 5 estrellas sobre 5

We have been booking are family holiday…

We have been booking are family holiday with hays for around 12 years now. We use the same agent at whitley Bay. And see the same person every time. Gemma. She go's the extra mile every time. So helpful and professional. My 13 year old daughter loves to see Gemma she has knowing her most of her life. So Gemma knows the holiday we are looking for. And thinks about yasmines age so slight changes every couple of years. Excellent Gemma. Thank you so much 👍

21 de enero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you so much for your kind words, I don't know where the time goes! I get shocked every time I see Yasmine she is getting so tall and is such a lovely young lady :) It is always lovely to see you all :)

Valorada con 5 estrellas sobre 5

Hays is my go to travel agent

I was given plenty of time and information on which I was able to make my decision

26 de enero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you for your lovely feedback, have a great trip.

Thanks Melissa

Valorada con 5 estrellas sobre 5

The lady who booked our holiday was…

The lady who booked our holiday was fantastic taking her time she was on a mission to find a holiday with everything we wanted in our holiday pack .so well done to her will definitely be back and will be asking for her for future holidays Thankyou Margaret

22 de enero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you for you kind words, I am happy we managed to get everything you wanted and I hope you have a great time celebrating a special birthday :)

Valorada con 5 estrellas sobre 5

Friendly

Friendly, knowledgeable staff

Sorted out our complicated booking. Parties leaving from 3 locations

11 de enero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you for taking the time to leave a lovely review :)

Valorada con 5 estrellas sobre 5

Excellent

Once again - great staff!

20 de enero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you for leaving a review of my service. Have a great holiday. Thanks Melissa

Valorada con 5 estrellas sobre 5

A great service yet again!

Emily was very friendly and polite. She accommodated all of our requests which resulted in the booking of a family holiday which met all of our requirements, within our budget.

18 de enero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you so much for your feedback I'm glad we where able to find the right holiday, have a great time.

Thanks Emily

Valorada con 5 estrellas sobre 5

Polite and helpful

13 de enero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you very much for your lovely review it was a pleasure booking your holiday.

Thank you Molly :-)

Valorada con 5 estrellas sobre 5

Really helpful staff booked last few…

Really helpful staff booked last few holidays here and will remain going for more

6 de enero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you very much for your positive review, it was a pleasure booking your holiday.

Kind Regards, Emily

Valorada con 5 estrellas sobre 5

Thanks Molly.

Once again Hays Travel were first class. We renewed our annual insurance and booked an escorted tour. We had numerous questions which Molly answered and nothing was to much trouble. Her approach and helpfulness is why we continue to use Hays.

13 de enero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you very much for your kind review! Glad I could help and I hope you enjoy your holiday.

Thankyou, Molly.

Valorada con 5 estrellas sobre 5

We always use Hays travel in Whitley…

We always use Hays travel in Whitley Bay, The staff are always so helpful and professional especially Gemma always a 1st class service.

12 de enero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thank you for leaving a review. Pleased to see we are always helpful. Have a great holiday Thanks Gemma

Valorada con 5 estrellas sobre 5

Staff are so friendly and helpful

Staff are so friendly and helpful. Always a good experience.

10 de enero de 2026
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Respuesta de Hays Travel - Whitley Bay

Thankyou for leaving a review. So happy you had a good experience Thanks Melissa

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