Hays Travel - Workington Opiniones 

617
TrustScore: 5 sobre 5

4,9

35 Murray Road, CA14 2AB Workington, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The young man who served me gave me an excellent deal for Tenerife 2027 and was very friendly and informative. Rachel your team at Workington are always simply the best. Oh and they even made me a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff very helpful, nothing was a problem, gave good advise, went through the paper work in every detail. Helped with setting up the Hays app on my mobile.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Laura was very friendly, helpful , and efficient she showed us different cruises and helped me and my husband choose the one that was most suitable for us.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rachel and team were very friendly and helpful, we got the information we needed and booked our holiday hassle free. Great service as always.

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 35 Murray Road, CA14 2AB, Workington, Reino Unido

  • 01900837909

4,9

Excelente

TrustScore: 5 sobre 5

617 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(617)

127.122 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Well we knew where we wanted to go,so…

Well we knew where we wanted to go,so everything went like clockwork all agreed all wrapped up in one place 👍 and well delivered by Gayle

9 de abril de 2026
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Respuesta de Hays Travel - Workington

Hello Mr and Mrs Gray, thank you so much for taking the time to leave such a lovely review, it was an absolute pleasure booking your holiday, I look forward to seeing you in store soon Gayle :)

Valorada con 5 estrellas sobre 5

Aidan was so knowledgeable and helpful…

Aidan was so knowledgeable and helpful when helping me book a surprise dream holiday for my parents. He looked for other alternative ideas, and gave me a variety of prices and dates. Thank you so much Aidan!

8 de abril de 2026
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Respuesta de Hays Travel - Workington

Hello, thank you so much for taking the time to leave such a lovely review! I look forward to seeing you in store soon, Aidan :)

Valorada con 5 estrellas sobre 5

The staff are all lovely

The staff are all lovely, very helpful when i was looking for our holiday and got me the best price.

27 de marzo de 2026
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Respuesta de Hays Travel - Workington

Thank you so much for taking the time to leave a lovely review Brian it was a pleasure booking your holiday and we look forward to seeing you in store soon Gayle :)

Valorada con 5 estrellas sobre 5

Excellent customer service

I felt valued as a customer and listened to. Nothing was too much trouble for the friendly and welcoming staff! 5 star service. I’d definitely return to make another holiday booking 😊

31 de marzo de 2026
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Respuesta de Hays Travel - Workington

Thank you so much for your amazing review Cathy! It is always a pleasure booking your holidays, I look forward to seeing you in store soon Gayle :)

Valorada con 5 estrellas sobre 5

I would like to thank Dotty and the…

I would like to thank Dotty and the team, as they found me the perfect Christmas holiday.

31 de marzo de 2026
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Respuesta de Hays Travel - Workington

Thank you Brenda for your kind words. Always a pleasure booking holidays for you both. See you soon, Dot 😉

Valorada con 5 estrellas sobre 5

Aidan who booked my holiday was very…

Aidan who booked my holiday was very pleasant and helpful. Told him what I was looking for and when I wanted to go and after searching got me exactly what I wanted. He is a credit to your company( Workington store).
Thankyou

24 de marzo de 2026
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Respuesta de Hays Travel - Workington

Hi Rosalyn, Thank you so much for your wonderful feedback it was my pleasure to help get your Krakow holiday booked for you. Many Thanks Aidan :)

Valorada con 5 estrellas sobre 5

Told the apprentice my dates and…

Told the apprentice my dates and requirements, handled it efficiently from start to finish
Excellent experience

15 de marzo de 2026
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Respuesta de Hays Travel - Workington

Hi Jonathan, Thank you so much for your amazing feedback. It was a pleasure to assist and book your holiday for you. Many Thanks Aidan :)

Valorada con 5 estrellas sobre 5

Staff were really helpful to find a…

Staff were really helpful to find a trip that was suitable for my budget and also distance. They suggested what is best for when I go as I am solo travelling and said I could ask them for help no matter how small the problem is.

22 de marzo de 2026
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Respuesta de Hays Travel - Workington

Thank you so much for your lovely review! I’m really glad we found a trip that suits you, and I’m always here if you need anything at all. Enjoy your adventure! 🌟 Rachel

Valorada con 5 estrellas sobre 5

EXCEPTIONAL SERVICE AND KNOWLEDGE

Gayle was very professional and informative. I was actually looking at the wrong hotel and she guided me back to what I was initially looking for. I have used other Travel agents and came back to Hays as the service is the best. Excellent knowledge and experience was second to none. Amazing service. We are very much looking forward to our Adults Only 5 Star Holiday.

21 de marzo de 2026
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Respuesta de Hays Travel - Workington

Thank you for your lovely review. I’m delighted to hear Gayle provided such professional and knowledgeable support, and that she helped guide you back to the perfect hotel. We truly appreciate your loyalty to Hays Travel and your kind words about the service you received. Wishing you an incredible Adults Only 5‑Star holiday — it sounds fantastic! Rachel, Manager

Valorada con 5 estrellas sobre 5

Rachel was lovely and so helpful

Rachel was lovely and so helpful
It was a pleasure to speak with her

20 de marzo de 2026
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Respuesta de Hays Travel - Workington

Hi Val, thank you so much for taking the time to leave a lovely review, we look forward to seeing you in store soon Rachel :)

Valorada con 5 estrellas sobre 5

Claire was brilliant.

Claire was brilliant.. She was very friendly and welcoming and explored all options for us before we eventually booked the first holiday we had went in with.
Nothing was too much trouble for her..
A credit to the company.
Thanks Claire.

19 de marzo de 2026
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Respuesta de Hays Travel - Workington

Thank you so much for this lovely feedback , this is very much appreciated 😊

Valorada con 5 estrellas sobre 5

Greek experianceAs always with Clare job was so easy

As always with Clare job was so easy, stress free and a pleasant experience. She found everything we asked about and gave us the answers. It’s a pleasure to deal with hays Workington.

11 de marzo de 2026
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Respuesta de Hays Travel - Workington

Thank you so much ,we really appreciate your lovely feedback always lovely to see you in store 😊

Valorada con 5 estrellas sobre 5

Really helpful and friendly

Really helpful into where to go as we wernt sure where to go. Friendly

6 de marzo de 2026
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Respuesta de Hays Travel - Workington

Hello June, thank you so much for taking the time to leave a lovely review, it is much appreciated, we look forward to seeing you in store soon Rachel :)

Valorada con 5 estrellas sobre 5

Staff very friendly and nothing was to…

Staff very friendly and nothing was to much trouble, felt at ease ,could not have done enough very professional

1 de marzo de 2026
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Respuesta de Hays Travel - Workington

We appreciate you sharing your kind words! We are so glad to hear that our team made you feel comfortable and provided professional service.

Rachel, Manager

Valorada con 5 estrellas sobre 5

We have been regulars for years in this…

We have been regulars for years in this travel shop. The staff are freindly and very helpful. We never go anywhere else to be honest. Thanks

25 de febrero de 2026
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Respuesta de Hays Travel - Workington

Good Morning, thank you for leaving such a lovely review we really appreciate it and we look forward to seeing you in store soon :)

Valorada con 5 estrellas sobre 5

Nothing too much trouble...the staff in…

Nothing too much trouble...the staff in Workington are brilliant

26 de febrero de 2026
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Respuesta de Hays Travel - Workington

Hello Joanne, thank you so much for taking the time to leave such a lovely review, we really appreciate it and thank you for the biscuits they were fab! Gayle :)

Valorada con 5 estrellas sobre 5

Overall a great experience

The team and especially Laura have been very helpful, understanding and patient. The response to questions and changes has been outstanding

25 de febrero de 2026
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Respuesta de Hays Travel - Workington

Thank you so much for taking the time to share this lovely feedback. I’m delighted to hear that our team — and Laura in particular — have been able to support you with the patience, understanding, and responsiveness you deserve. We truly appreciate your kind words, and I’ll make sure Laura sees them.

If there’s ever anything more we can do for you, we’re always here to help.

Warm regards,
Rachel
Manager

Valorada con 5 estrellas sobre 5

Staff friendly

Staff friendly, professional and accommodating.

22 de febrero de 2026
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Respuesta de Hays Travel - Workington

Hello! Thank you so much for taking the time to leave a lovely review, it is much appreciated, we look forward to seeing you in store soon :)

Valorada con 5 estrellas sobre 5

As always great service from Hays…

As always great service from Hays Workington. Helpful, friendly and knowledgeable. Highly recommend. Thank you for arranging another holiday for us

20 de febrero de 2026
Opinión espontánea
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Respuesta de Hays Travel - Workington

Hi Elaine, thank you so much for your lovely review it is much appreciated"! We look forward to seeing you in store soon :)

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