Hays Travel - Yate Opiniones 

979
TrustScore: 5 sobre 5

4,9

6 East Walk, BS37 4AS Yate, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Hays always gives a warm welcome and provides a very patient and excellent service. Raechel could not have been more helpful, finding us exactly what we were looking for. Hays is usually our first por... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have booked previous holidays with Hays and would always return now. We have chosen a big holiday for 2028 and Cat sent all relevant details and then sorted it all on our return to the shop so we a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Following the death of my wife in January and the need to cancel our planned holiday in September, Cat at your Yate office was so kind and helpful it encouraged me to book a holiday through you for 20... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Cat was brilliant throughout the whole process. She was really helpful, answered all my questions, and made everything easy to understand. She also went out of her way to get me booked onto the same f... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

979 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(979)

126.693 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

P&O cruise- booking made easy

Hays made booking a P&O cruise so easy. So nice to sit face to face with a human being to talk through room options available for the group of 6.

4 de agosto de 2026
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Respuesta de Hays Travel - Yate

Thank you for your wonderful feedback! We are so pleased to hear that booking your P&O cruise was an easy and pleasant experience for you and your group. We appreciate you choosing us.

Valorada con 5 estrellas sobre 5

Emily was very friendly and helpful and…

Emily was very friendly and helpful and answered all our queries especially as we were booking for a large party

9 de agosto de 2026
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Respuesta de Hays Travel - Yate

Thank you for your lovely comments, I hope you all have a fantastic time on your cruise, Emily :)

Valorada con 5 estrellas sobre 5

Good quick service from the staff at…

Good quick service from the staff at Yate once again.

8 de agosto de 2026
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Respuesta de Hays Travel - Yate

Norm,

Thank you for your fantastic 5-star review! We are so pleased to hear that you consistently receive good, quick service from our team. Your feedback is greatly appreciated! Cat

Valorada con 5 estrellas sobre 5

The assistant was polite

The assistant was polite, listened to our requests, made us feel comfortable

6 de agosto de 2026
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Respuesta de Hays Travel - Yate

Thank you for your lovely feedback we hope you have a great time away.

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff. Found just the holiday we were looking for at a price we could afford.
Explained everything clearly.

6 de agosto de 2026
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Respuesta de Hays Travel - Yate

Thank you, Hope you have a lovely time!

Valorada con 5 estrellas sobre 5

Excellent service received by Emily…

Excellent service received by Emily (Hays Travel - Yate). As a frequent customer to this store, my enquiries have always received a professional service. Post booking service is excellent. From printing documents to price match currency. I have no hesitation in recommending this store to my friends and family 😎

2 de agosto de 2026
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Respuesta de Hays Travel - Yate

Thank you so much for your fantastic 5-star review! We are delighted to hear that you consistently receive professional service and that our post-booking support, including document printing and currency price matching, has been excellent. We truly appreciate your recommendation to friends and family!

Valorada con 5 estrellas sobre 5

Very professional and efficient

Jo was very professional, she found our river cruise holiday that we wanted and dealt with it all very effectively. Made it so much easier than us trying to book.

24 de julio de 2026
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Respuesta de Hays Travel - Yate

Thank you so much for your lovely comments, it was a pleasure to book your River Cruise for you both and I look forward to hearing all about it when you get back.
Kind regards

Jo

Valorada con 5 estrellas sobre 5

Friendly and helpful staff

Friendly and helpful staff. Good experience with booking. Staff had good knowledge able to sort booking quickly and efficiently. Good communication from phone enquiry to then booking in person.

2 de agosto de 2026
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Respuesta de Hays Travel - Yate

Thank you for your wonderful review! We are so pleased to hear that our team was friendly, helpful, and efficient in assisting with your booking. We appreciate your kind words about our communication.

Valorada con 5 estrellas sobre 5

We knew where we wanted to go just…

We knew where we wanted to go just didn't know the hotel. Jo our sales rep went through loads of hotels until we found one we liked. Booking the holiday was then a breeze, Jo went through all our options and she was so helpful. I will be recommending Hays Travel to my friends and family. Thank you.

25 de julio de 2026
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Respuesta de Hays Travel - Yate

Thank you for your wonderful review! We are so pleased to hear that our sales representative was able to help you find the perfect holiday and made the booking process so easy. We appreciate you recommending us to your friends and family.

Valorada con 5 estrellas sobre 5

The service i recieved was perfect and…

The service i recieved was perfect and very helpful in the booking for our holiday

31 de julio de 2026
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Respuesta de Hays Travel - Yate

Thank you so much for your wonderful feedback! We are delighted to hear that you found our service perfect and helpful in booking your holiday.

Valorada con 5 estrellas sobre 5

Following the death of my wife in…

Following the death of my wife in January and the need to cancel our planned holiday in September, Cat at your Yate office was so kind and helpful it encouraged me to book a holiday through you for 2027. Cat once again helped me with the booking with clear and helpful advice and with genuine sympathy and support after the loss I have suffered. I cannot thank her enough.

24 de julio de 2026
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Respuesta de Hays Travel - Yate

Thank you Mr Bruce for your kind words & 5* review it was my honor in assisting you with what i could do in your time of need, Always here Cat x

Valorada con 4 estrellas sobre 5

Lovely Staff

Lovely Staff, very helpful and friendly. Wasn't booking a brochure holiday so downside is those in shop can't book flights or hotels they have to ring another office who do that which means long wait or leaving information and them calling you back. It was all done very professionally and very happy with arrangements

31 de julio de 2026
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Respuesta de Hays Travel - Yate

Hope you have a lovely time and thank you for booking with me - Belle

Valorada con 5 estrellas sobre 5

I made a trip to my local Hayes in…

I made a trip to my local Hayes in Yate, South Gloucestershire. Very helpful in processing a travel gift card. So nice to be face to face, rather than online. Answered all my questions. Thankyou

23 de julio de 2026
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Respuesta de Hays Travel - Yate

Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience and that all your questions were answered. We appreciate your kind words.

Valorada con 5 estrellas sobre 5

Polite and Very helpful in sorting…

Polite and Very helpful in sorting things I needed help with

30 de julio de 2026
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Respuesta de Hays Travel - Yate

Thank you for your wonderful 5-star review! We are so pleased to hear that our team was polite and helpful in assisting you.

Valorada con 5 estrellas sobre 5

s friendly and efficient service

Isabel was friendly and efficient. She understood our needs and was very helpful in finding the right break for us

24 de julio de 2026
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Respuesta de Hays Travel - Yate

,

Thank you for your wonderful feedback! We are so pleased to hear that our team member was efficient and helpful in finding the perfect getaway for you. We hope you have a fantastic trip!

Valorada con 5 estrellas sobre 5

Great coustermer service

Great coustermer service. Informative and polite. All our questions answered and helpful with our medical requirements. Thanks

24 de julio de 2026
Logotipo de Hays Travel - Yate

Respuesta de Hays Travel - Yate

Thank you for your great comments!
Rebecca

Valorada con 5 estrellas sobre 5

Sharon was fab

Sharon was fab! Listened to our requirements and pulled it off! Process was easy and quick to book and pay. Thank you so much!

24 de julio de 2026
Logotipo de Hays Travel - Yate

Respuesta de Hays Travel - Yate

Thank you for your lovely comments, have a fabulous holiday! Sharon :)

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