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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great customer service by Michael through the chat widget they have on the website which is absolutely brilliant, it makes things so much easier rather than having to call or email. Very quick and pro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It's always reassuring to have our calls received very quickly. Our service provider, Nathan, seemingly had all the relevant information to hand and did not keep us on the phone longer than required... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Ordering and payment side all fine, process let down by UPS delivery. Originally stated Friday delivery with signature required, so made sure I was around. Later in day notified parcel delayed. Eventu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was searching for a Gynaecological chair. Hannah was extremely helpful, providing brilliant advice. We ended up purchasing a Medi-Plinth - electric with foot pad plinth. My colleague and m... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipamiento médico
  2. Equipamiento y suministros hospitalarios
  3. Fabricante de equipamiento médico
  4. Grupo de medicina
  5. Tienda de artículos médicos
  6. Fabricante de tecnología médica

Escrito por la empresa

Health-Care Equipment & Supplies (HCE) is the UK’s leading medical equipment supplier, with over 20 years of experience serving the NHS and healthcare markets — Offering 16,000+ medical products, we supply thousands of GP surgeries and Primary Care Organisations. From small consumables to custom-made items, we source a wide range of products from leading medical brands — Our strong supplier relationships enable us to provide competitive prices, and our nationwide branches ensure local customer service support whenever needed.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

134 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(134)

4 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

STEPHANIE LIA

Good morning, regarding your customer service it is extremely good. The only thing that bothers me is that we have to wait quite a bit for the equipment to be available and ready for shipping. We, as a company understands it, but our customers don't.
Otherwise, HCE personnel are really nice and helpful. I mostly deal with Mr Nathan White

28 de septiembre de 2022
Opinión espontánea
Logotipo de HCE

Respuesta de HCE

Hi Stephanie, thanks for taking the time to leave feedback. There are global supply issues with medical equipment at the moment, all suppliers are experiencing the same issues. Nevertheless thanks very much for your patience and custom, we will pass on your feedback to Nathan. Kindest regards, HCE Team.

Valorada con 5 estrellas sobre 5

Great experience

I am happy with the email response time and offers I got from HCE. Impressive!

21 de septiembre de 2022
Opinión espontánea
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Respuesta de HCE

Great feedback from a valued customer, we hope to serve you again soon. Best wishes, HCE.

Valorada con 5 estrellas sobre 5

I recently contacted HCE to request…

I recently contacted HCE to request product pricing & information. I spoke to a gentleman called Nathan who understood all that was needed and then swiftly sent on the information required. Great customer service.

22 de septiembre de 2022
Opinión espontánea
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Respuesta de HCE

Hi Mathew, your feedback is much appreciated. We will pass this on to Nathan, Best wishes from HCE Team.

Valorada con 5 estrellas sobre 5

Nathan of HCE has been fabulous and…

Nathan of HCE has been fabulous and very professional in dealing with us as a client.
Thank you HCE and thank you Nathan for your continued support.

2 de septiembre de 2022
Opinión espontánea
Logotipo de HCE

Respuesta de HCE

Many thanks for taking the time to leave a review Maz, we look forward to serving you again soon. Kind regards, HCE Team.

Valorada con 5 estrellas sobre 5

Very Positive Experience.

Polite, professional and comprehensive support given by a chap called Nathan.

Very patient answering all my questions, extremely knowledgeable and helpful.

13 de septiembre de 2022
Opinión espontánea
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Respuesta de HCE

Hi Chris, we will let Nathan know and thanks for leaving feedback. Best wishes, HCE Team.

Valorada con 5 estrellas sobre 5

Review on HCE

I have worked with HCE for over 10 years, to meet the healthcare needs to my clients. HCE over consistently done an excellent job, in terms of providing prompt response, feedback and delivery.

23 de septiembre de 2022
Opinión espontánea
Logotipo de HCE

Respuesta de HCE

Great to hear, many thanks Gbone. We will endeavour to provide this level of service for you on all future orders. Thanks again, HCE Team.

Valorada con 5 estrellas sobre 5

All out support

We were supported all the way from the time our order was placed until it reached our office. Despite the delays encountered because of COVID pandemic restrictions, Nathan was very helpful and prompt in responding to our emails considering the difference in our time zones.

19 de abril de 2022
Opinión espontánea
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Respuesta de HCE

Thanks Rowayne, we will let Nathan know. We look forward to serving you again in the future. Kindest regards, HCE.

Valorada con 5 estrellas sobre 5

Very trustworthy and accommodating

They were great to work with, very responsive and accommodating. All the equipment we ordered to be shipped to the Philippines arrived as expected despite all the challenges with the Philippine's Customs Office.

22 de septiembre de 2022
Opinión espontánea
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Respuesta de HCE

Thanks for taking the time to leave this review Ric, much appreciated. Best wishes, HCE Team.

Valorada con 5 estrellas sobre 5

Great Information

Nathan is always such a delight to deal with. Quick to respond and has accurate feedback on stock queries and lead times. Always great service and experience when dealing with Nathan. Can highly recommend.

2 de septiembre de 2022
Opinión espontánea
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Respuesta de HCE

Many thanks Si, we will let Nathan know. Thanks for taking the time to leave feedback, it is appreciated. Best wishes, HCE.

Valorada con 5 estrellas sobre 5

Quick, professional and polite

It's always reassuring to have our calls received very quickly. Our service provider, Nathan, seemingly had all the relevant information to hand and did not keep us on the phone longer than required.
His service was a breath of fresh air when our buyer spends a lot of time on the phone to uncaring firms.
Thanks Nathan

4 de agosto de 2022
Opinión espontánea
Logotipo de HCE

Respuesta de HCE

Hi Alexander, that's great to hear. Nathan will be pleased! Best wishes, HCE.

Valorada con 5 estrellas sobre 5

Helpful staff with Great Service

Ordered multiple times and have received great service with prompt replies. Nathan has always been helpful. Thank you.

1 de septiembre de 2022
Opinión espontánea
Logotipo de HCE

Respuesta de HCE

Great to hear, your feedback is much appreciated. Thanks again for taking the time to review. Kindest regards, HCE Team.

Valorada con 5 estrellas sobre 5

Brilliant service.

Brilliant service, we have a contact who we can go to with any query, and our questions always get answered promptly, no matter what. I can't fault the service we are given.

22 de septiembre de 2022
Opinión espontánea
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Respuesta de HCE

Many thanks Adam, we look forward to serving you again soon. Best wishes, HCE Team.

Valorada con 5 estrellas sobre 5

Buying with Ease from HCE

HCE through Nathan White has been extremely supportive rendering a customer focused service. HCE through Nathan White constantly offered us knowledgeable advice Rufaddas Nig Ltd have found invaluable to meeting product demands of our customers with impressive turnaround times and within budget.

22 de septiembre de 2022
Opinión espontánea
Logotipo de HCE

Respuesta de HCE

Thank you Rufus for taking the time to leave this review, greatly appreciated. Kindest regards, HCE Team.

Valorada con 5 estrellas sobre 5

My first order

My first order. Very prompt and professional.

15 de agosto de 2022
Opinión espontánea
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Respuesta de HCE

Great to hear, much appreciated. Best wishes, HCE.

Valorada con 5 estrellas sobre 5

Today please

Excellent service from a team that goes above and beyond. I was expecting a delivery in a few weeks but they said ‘Nooooo, it’ll be there today please!’

19 de agosto de 2022
Opinión espontánea
Logotipo de HCE

Respuesta de HCE

Many thanks for taking the time to leave feedback today Donald, great to hear that you are pleased with the service. Best wishes, HCE Team.

Valorada con 5 estrellas sobre 5

Ordered a mobility scooter for a family…

Ordered a mobility scooter for a family member, VAT was free and delivery was quick. Highly recommended

11 de agosto de 2022
Opinión espontánea
Logotipo de HCE

Respuesta de HCE

Thanks very much Jacob, we look forward to serving you again in the future. Best wishes, HCE.

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