Heartland Legal Group Opiniones 

279
TrustScore: 1.5 sobre 5

1,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

This company is PREDATORY!!! DO NOT USE! My elderly mother set up with Heartland Legal Group to consolidate and pay her bills, she has been paying them monthly and is receiving notices from her cred... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Horrible company. They claim the first settlement in 7 to 9 months yet took my money for 18 months and didn't settle one debt. I tried to reach a manager for 7 months and could not get anybody to... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

If I could give a zero I would!!! This company started off great paying things off. Now in the past year we have had 2 summons and a lawyer miraculously did not accept my case in time and we have on... Ver más

Valorada con 1 estrellas sobre 5

I entered into agreement with them to help decrease my stress with finances and all they have done is continue to stress me out always wanting more money drafted out of my account, they have gotten so... Ver más

La empresa ha respondido

Información sobre la empresa

Escrito por la empresa

What does it take to become one of the nation’s premier legal firms? While we’ve definitely put our experience in law school, courtroom negotiations, mediation sessions and trials to good use, these aren’t the only factors in our overwhelming success. Our passion for helping people is just as important, and we’re honored to keep on using our enthusiasm for the law to serve the greater good.


Información de contacto

1,7

Muy malo

TrustScore: 1.5 sobre 5

279 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,7

Todas las opiniones

(279)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

This company is a scam!!!

This company is a scam lost nearly $5,000.00 with them and they had the nerve to ask for more money when they "say" they reached a settlement with 1 of my creditors. What ever good reviews you read the person is not being honest or it could be a representative from Heartland writing the review.
I am already struggling and to take advantage of someone like this is unethical. I pray that someone reads this review and does not utilize Heartland and for those who have recently signed with them, cancel your contract and go with a reputable company!!!!

14 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mirna Caballero was very helpful

Mirna Caballero was very helpful. She answered all my questions. Very knowledgeable.

14 de enero de 2021
Opinión espontánea
Logotipo de Heartland Legal Group

Respuesta de Heartland Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Valorada con 5 estrellas sobre 5

Off to a good start!

I am just starting my adventure with Heartland. They have thoroughly discussed and fully understand my problem. I was given a careful explanation of how their service works and they have kept in close contact with me to make sure that everything is moving along as it should. Today I worked with Chris who is still refining my process and has been very pleasant and helpful. It is still too early to see much progress but I am confident that they will perform as advertised.

8 de enero de 2021
Opinión espontánea
Logotipo de Heartland Legal Group

Respuesta de Heartland Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Valorada con 5 estrellas sobre 5

Looking forward to being debt free

I spoke with Chelsea Kennedy this morning about an issue with an email offer that I received. She was very helpful in resolving my issues and concerns and took care of everything quickly and very efficiently, which hopefully lets me take advantage of the offer received in the email. I was too quick to make a hasty decision and she helped reverse my stupidity. I know sometimes it seems like the program is taking a long time to show results, but I'm confident that correcting my mistake today was the right choice in moving forward to being debt free. Best wishes and Happy New Year to all the Heartland staff and their clients! May we all have a better financial status in 2021! I know with Heartland's help and wonderful employees like Chelsea, I'm going to be doing much better.

1 de enero de 2021
Opinión espontánea
Logotipo de Heartland Legal Group

Respuesta de Heartland Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Valorada con 5 estrellas sobre 5

I had call the HEARTLAND GROUP two…

I had call the HEARTLAND GROUP two consecutive days and for my luck
JADE answer the my calls both time
She answer all my questions with respect, pacience and she was very
professional and understanding about
my questions.
Thank you very much JADE

30 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had a great experience today

I had a great experience today. Once again I found myself downsized due to COVID and needed some time to recoup. The individual that assisted me was pleasant and helpful and was able to provide me with a 30 day period without payment. This will be extremely helpful during this difficult time.

29 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Alex was so helpful today

Alex was so helpful today. I called in a panic due to creditor issues. He reassured me that Heartland had my back and he was able to explain to me what was going on with ease and knowledge. Heartland has superb customer service! Thanks again Alex!

28 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

It’s a scam

It’s a scam! Please do yourself a favor and save your own money. You will regret it if you do. Just talk directly to whoever you owe money with. Don’t pay them because they will only take all your money and if you cancel or withdraw, all your money will be gone. They won’t give it back. Trust me, take it from me because, they never did anything to my case and they took all my money.

19 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing experience today and always!

This is the most amazing, kind, helpful, and gracious team...making a very difficult situation the best they can! I had a serious question and spoke with Parris W. by phone today...and she was beyond helpful. She was completely knowledgeable, kind, efficient, and thorough. So, so grateful to have her and the rest of this team on my side!

9 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome

They always ease my mind they are always so pleasant. I love that you can always ask them questions. The are simply Awesome

4 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’ve had nothing but positive…

I’ve had nothing but positive interaction with them. The representative I had today was most helpful! With the time of uncertainty the way it is right now especially this whole year, I can say they have done nothing but try to help. So 5 stars from me for them.

3 de diciembre de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

totally happy

first of all i would like to say i was very skeptical only because i was taught something sounds good it probably isn't. But with talking with the sales person i originally talked with (????) after explaining everything i had to pay he totally was on the same page and immediately new what i needed .He then explained everything in great detail. I totally understood without any question, but i was still a little skeptical he new this and assured me this is a very good idea and after i did the math believe me it was and is. They also have a online service for clients and very easy to understand they also stay in touch with you to assure you . So far everything is going exactly the way they said it would, on my first settlement they have saved me 600.00 dollars i would recommend them highly

3 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

The person I spoke with (??????)

The person I spoke with (??????)
Was understandable and understood
My request without problem, and gave
Back my requested answer in a very
Soft smooth manner and made my
Experience pleasurable considerably.

2 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

The person I spoke with was courteous…

The person I spoke with was courteous however my problem is not solved. I have made three calls since 11/16 to correct the balance on the account ending in 1190. I am trying to add three new accounts. You picked up the others fine but not the account ending in 1190. The last two people I spoke with assured me they had the correct statement showing the amount of $24,000. But today the lady couldn’t find it.

The statement amount shows $10,295. But I had charged more on the account since the cut off and I had also made a payment of 1,295.86 because I didn’t know we were going to add this account to the program.

I also sent activity since the last statement cut off showing the current balance as 24,000.0. This simply should be that hard

Will someone please help me?

2 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service! Easy to work with and quick with communicating up to date information with keeping track of financial goals. I appreciate everyone In this company who has helped me along the way and looking forward to resolving my debts.

2 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am dealing with a legal issue with…

I am dealing with a legal issue with one of my creditors and it has been very helpful and comforting to have a company like Heartland Legal guiding me through the process. My calls are always answered as well as my questions.

25 de noviembre de 2020
Opinión espontánea

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