Disappointing first experience with HGV Direct. Called the number listed for the Chesterfield branch as I wanted a Durite jump pack. Was offered a good deal but as I was out of area for delivery... Ver más
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Consulta las opiniones de los clientes
Outstanding company had a bad year with customers not paying and my mental health Totally understand my situation couldn’t ask for a more understanding company in a hard situation I spoke with Ma... Ver más
La empresa ha respondido
Amazing! The whole team have been really helpful from me mi-ordering the goods i needed and so helping me return and sort the correct goods to finding out information from Manufacturers to make sure... Ver más
La empresa ha respondido
Durite's Booster pack 12 24v 42000mah DUR0-649-40 though light in size and weight pack's a big punch, top peace of kit passed our extreme testing and given the Black-Feather award very few products a... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
HGV Direct Ltd was incorporated in October 1984 and we are now in our 40th successful year running. From a family run business, we have grown to become a national supplier and distributor of truck parts and provide reliable solutions to the commercial vehicle industry. We have experience assisting customers with different needs and requirements, so whether you own a small 7.5 tonne vehicle or a HGV, we can get you back on the road with our huge selection of parts. Our ethos is Genuine parts by genuine people. We specialise in truck parts but we also offer them for trailer, agricultural and some light goods vehicles. Along side this our range also includes consumables, fleet management packages, diagnostics,garage equipment, tooling and much much more. There are many ways of ordering to make it easy, fast and efficient for everyone. One way would be via our website "www.hgvdirect.co.uk", this is a next working day service, if goods are in stock, which can be distributed via our couriers worldwide and you can benefit from free delivery on all orders over £50. You can collect parts directly from one of our 19 branches across the UK or you can phone directly or even email in your requests. Our dedicated staff is present to ensure you find all the right parts, tools and consumables swiftly and in a timely manner. So whatever you need, look no further than HGV Direct Ltd.
Información de contacto
The Elms, Moor Farm Road East, Ashbourne, DE6 1HD, Derbyshire, Reino Unido
- 01335 470 009
- sales@hgvdirect.co.uk
- www.hgvdirect.co.uk
4,6
Excelente
428 opiniones
Invita a los clientes a opinar
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No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de HGV Direct
Thank you for your feedback! We're thrilled to hear that you found our prices great and that you received your order quickly. We strive to provide the best service possible, and your satisfaction is our top priority. We look forward to serving you again soon.
Great service and quality of product
10 de octubre de 2024
Respuesta de HGV Direct
Thank you for your positive feedback! We're thrilled to hear that you enjoyed our service and are satisfied with the quality of our product. Your support means a lot to us, and we look forward to serving you again in the future!
Respuesta de HGV Direct
Thank you for your wonderful review! We're delighted to hear that you experienced quick service and excellent communication. We appreciate your support and look forward to serving you again in the future! If you have any questions or need assistance, don’t hesitate to reach out.
no hassle ordering and prompt delivery
8 de octubre de 2024
Respuesta de HGV Direct
Thank you for your feedback! We're thrilled to hear that you had a seamless ordering experience and appreciated our prompt delivery. Your satisfaction is important to us, and we're glad to have met your expectations. If you have any more thoughts or need assistance in the future, feel free to reach out!
Great price and quick delivery.
8 de octubre de 2024
Respuesta de HGV Direct
Thank you for your wonderful review! We're delighted to hear that you found our prices great and that your order arrived quickly. We work hard to provide our customers with the best value and efficient service, so it's rewarding to know that we met your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support!
The Ashbourne branch
the Ashbourne branch are always their to help with anything needed with great knowledge competitive prices and great delivery service highly recommended
14 de octubre de 2024
Opinión espontánea
Respuesta de HGV Direct
Thank you so much for taking the time to share your positive experience with our Ashbourne branch! We are thrilled to hear that our team was able to assist you effectively and provide the knowledge you needed.
We pride ourselves on offering competitive prices and reliable delivery service, so it’s rewarding to know that we met your expectations. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Respuesta de HGV Direct
Thank you for your review! We're pleased to hear that you enjoyed our next-day delivery service. We aim to provide fast and reliable service to our customers. If you have any other feedback or need assistance, just let us know!
Respuesta de HGV Direct
Thank you for your feedback! We're thrilled to hear that you received your parts quickly. Timely delivery is a priority for us, and we're glad we could meet your expectations. If you need anything else or have further questions, don’t hesitate to reach out. We look forward to your custom again soon.
I think my friend will like it.👊🏾
4 de octubre de 2024
Respuesta de HGV Direct
Thank you for your positive feedback! We're glad to hear you think your friend will enjoy the product. If you have any specific recommendations or questions, feel free to share. We appreciate your support!
Respuesta de HGV Direct
Thank you for your positive feedback! We're thrilled to hear that you’re satisfied with our products and customer service. Your support means a lot to us, and we look forward to serving you again in the future! If you have any suggestions or need further assistance, feel free to reach out.
Respuesta de HGV Direct
Thank you for your succinct feedback! We're delighted to hear that you had a good experience overall. If you have any specific suggestions or further comments, feel free to share. We appreciate your support and look forward to your custom again very soon!
Website easy to use
Website easy to use. And quick. Recognises me as previous customer. Product description good. Puts up comparison products so as to assist choice. Courier service next day pm very good.
2 de octubre de 2024
Respuesta de HGV Direct
Thank you for your positive feedback! We'll continue to strive for an easy-to-use website and accurate product descriptions. We're glad to hear the comparison features and fast courier service met your expectations. Your satisfaction is our priority, and we look forward to serving you again soon!
did exactly what it said on the tin
30 de septiembre de 2024
Respuesta de HGV Direct
Thank you for your feedback! We're glad to hear that our product/service met your expectations and delivered exactly what you needed. If you have any further suggestions or experiences to share, we’d love to hear them!
Lovely company
Lovely company. Staff could not be more helpful. So knowledgeable and friendly. Would use them again and definitely recommend them. 1st class.
4 de octubre de 2024
Opinión espontánea
Respuesta de HGV Direct
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our team. Our staff takes pride in being knowledgeable and friendly, and it’s great to know that this made a difference for you. We truly appreciate your recommendation and look forward to serving you again in the future!
Impressed with the fast delivery and…
Impressed with the fast delivery and accuracy of the stock description.
19 de septiembre de 2024
Respuesta de HGV Direct
Thank you for your positive feedback! We're thrilled to hear that you were impressed with our fast delivery and the accuracy of our stock description. We strive to provide the best service possible, and it's always rewarding to know we're meeting our customers' expectations. If you need any further assistance or have any questions, feel free to reach out. We look forward to serving you again!
All ways willing to help.
3 de octubre de 2024
Respuesta de HGV Direct
Thank you for your positive feedback! We're glad to hear that you found our team helpful. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Your satisfaction is our priority!
As a small business ( as was HGV direct…
As a small business ( as was HGV direct when we began to use you ) we face struggles of cash flow from time to time , I was almost forced to close the company and reached out to those in charge at our depot ( castle Donington ) who assured me they understood our temporary predicament . When I went without wages and paid the amount owed to clear the amount I was told my business was no longer required . A huge kick in the teath to
Small business .
2 de octubre de 2023
Respuesta de HGV Direct
Thank you for sharing your experience with us. We genuinely appreciate your feedback and are sorry to hear about the challenges you faced while running your business. Cash flow issues can be incredibly stressful, especially for small businesses, and we understand the sacrifices you made to meet your obligations. As a company, Credit accounts are reviewed on a regular basis and if spend isn't enough to warrant them then these facilities are withdrawn but we always offer trade, where goods can still be purchased but on a payment on order basis. This method is open to yourself and when your spend returns back to a more regular basis then they can look at reopening the account for you.
Respuesta de HGV Direct
Thank you for your kind words! We’re delighted to hear that you had an excellent experience with our service. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again soon!
Reliable and Competitive
very reliable and perfect products. speedy delivery, mostly same day delivery.
17 de septiembre de 2024
Respuesta de HGV Direct
Thank you for your feedback! We're thrilled to hear that you find our products reliable and to your satisfaction. It’s great to know that our speedy delivery, including same-day service, has made a positive impression. We appreciate your support and look forward to serving you again soon!
Respuesta de HGV Direct
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. Our team takes pride in providing friendly and attentive support, and it's always rewarding to know our efforts are appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again!
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