Highbridge Caravans Opiniones 

1278
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Did my first online click and collect order in the new system. It worked well, the items were ready for collection when I arrived. The staff, as usual, were knowledgeable and considerate.

Valorada con 5 estrellas sobre 5

Hi we spoke to Paul Chapman on our first visit and then on return visit. Paul was very helpful approachable and knowledgeable. We were very happy with the ladies at reception and also the team in th... Ver más

Valorada con 5 estrellas sobre 5

Great customer service, can't recommend them enough, especially Mike Ford and the caravan sales team, and the Reception staff at the Highbridge centre and the team at Highbridge Devon. So helpful in... Ver más

Valorada con 2 estrellas sobre 5

The sales process was fine and we bought a second hand Cara and and starter kit, deliver was promised to a campsite. After a couple of weeks we went to the campsite to spend a few days 1t was obvious... Ver más

Información sobre la empresa

  1. Tienda de artículos de campamento

Escrito por la empresa

Highbridge Caravan Centre is a family run business with over 60 years of experience. As one of the Country’s largest Outdoor Leisure Companies, our success has been founded upon excellent customer service. With the launch of our online shop, we are able to deliver this same high standard throughout the UK. Browse through a huge selection of products including Caravan & Motorhome Accessories, Tents, Camping Equipment and Outdoor Leisure Accessories.

Highbridge Caravans Details

Escrito por la empresa


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(1278)

35 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Service.

Within two hours of ordering the product it was on it's way to Royal Mail and was delivered within 48 hours.

23 de julio de 2023
Valorada con 5 estrellas sobre 5

I have my caravan serviced every year…

I have my caravan serviced every year with Highbridge Caravans.
Also this is our second. Purchase of awnings from them last year we bought a large Awning and now bought a smaller porch awning. In every case they’re knowledge expertise. And advice. Impeccable well done to everyone at Highbridge caravans

19 de julio de 2023
Valorada con 1 estrellas sobre 5

Ordered paid immediately

Ordered paid immediately. Email advising despatch with a tracking number followed by a email advising that a refund had been issued Phoned Highbridge only to be told that they didn’t have any stock. When I enquired when stock would be availability I was told in a very off handed way he had no idea and by his tone he couldn’t care less no apology for any inconvenience

18 de julio de 2023
Valorada con 5 estrellas sobre 5

Excellent service

A massive thank you to highbridge caravans devon for our first experience of buying our first motorhome. Top class service from start to finish. Kept me updated during the weeks the moho was being prepared. Thank you to Jody who sorted everything out for us, and the pics you kept sending us and answering any messages, top bloke. Thankyou to Richard for a great handover who explained every thing in great detail. Everything that needed doing was done. Drove away with the knowledge of being told any problems please ring us. I would definitely recommend highbridge to anyone.

30 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy with my yellow high back…

Very happy with my yellow high back camping chair! Perfect colour, really comfortable, sturdy carry bag. Wrapped/packaged well, easy online ordering, fast checkout and prompt delivery with email updates. I will definitely use this company again! Thankyou 👏

26 de junio de 2023
Valorada con 1 estrellas sobre 5

Very poor annual service

Booked my caravan into Highbridge dealer in Devon for a service Dropped it off with a number of additional items for them to look at. The staff came and looked at the additional items and took some photos. Nothing was said about these items may be warranted items.

Waited a week and heard nothing. I phoned them up to check if service and additional items had been done. I was told van was ready to be picked up. Not sure why no one had contacted my.

I paid for service and job sheet showed all items had been completed. I got to the van and checked it over. Two of the three items marked as completed on the job sheet had not been completed. One had been started and not finished, one had no action taken and one seemed to be completed. I then check things further and found that a number of the standard service check list had not been completed but had been marked as completed. It now puts the complete service into question. I suspect they have taken my money and done little else.

I asked for the service manage to contact me, as he was not in. The warranty person phoned me back the following day and told me that the two items would not be covered even though one item had been started and not finished.

I am aware of a number of local caravan owners to Bovey Tracey who will not be using the local deal because of the very poor experience they also had

I will not be going back to Devon branch

12 de junio de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Ordered on a friday and picked up on…

Ordered on a friday and picked up on Saturday so good but staff at the shop took item from the shelf for me as online orders are not picked at weekends and it was helpful staff which got me sorted and not the online ordering system which is flawed.

21 de mayo de 2023
Valorada con 5 estrellas sobre 5

Superb Service at Highbridge Caravans Teignbridge

I first met Jody from Highbridge Caravans at Teigngrace in Devon when I first started looking for a motor home. I was immediately struck by his knowledge and helpful nature, even though they didn’t have anything suitable for me in stock. Several months later and after almost being conned into buying a motor home privately with a catastrophic engine failure, I contacted Jody again and he offered to still keep an eye out for something for me. Eventually the right Hymer van materialised and I’m now the proud owner of it. What strikes me about this company in general is their complete dedication to providing a top-rate service to uphold their long-standing reputation. The van was supplied to me with a 12 month MOT with no advisories, a fresh habitation check, 12 months warranty, 4 new tyres, new brake pads all round, 2 new windows, new blinds and a new modern stereo. I now have a van that I have complete confidence in and have already taken it on a couple of over-100 mile drives and it didn’t miss a beat at all. If you’re in the market for a motor home or caravan from a knowledgeable and trustworthy company, then you really should pay them a visit. I can’t recommend them highly enough!

14 de mayo de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Very disappointed having purchased from…

Very disappointed having purchased from here many times over many years.
Picked up a Bailey Unicorn Madrid a week ago last Friday having placed an order with Mike Ford when as part of the deal we agreed a worktop kitchen extention would be fitted as part of the deal.Arrived on Thursday to deliver our PX when Mike told us the extention was not fitted and he would get back to us to let us know when this would happen.
I called to ask for an update and promised a call back that never came,also sent an email no response to that.
Advised by the hand over staff that as the worktop fitting was not on the order they could not have done anything.
I contacted Bailey spares who advise me the part is available but with a leadtime of the 16th June,if this had been done when we placed the order,early April,we would have had the item on the van at collection.
Not the service we used to receive when dealing with Matt.

28 de abril de 2023
Opinión espontánea

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