Highbridge Caravans Opiniones 

1278
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Did my first online click and collect order in the new system. It worked well, the items were ready for collection when I arrived. The staff, as usual, were knowledgeable and considerate.

Valorada con 5 estrellas sobre 5

Hi we spoke to Paul Chapman on our first visit and then on return visit. Paul was very helpful approachable and knowledgeable. We were very happy with the ladies at reception and also the team in th... Ver más

Valorada con 5 estrellas sobre 5

Great customer service, can't recommend them enough, especially Mike Ford and the caravan sales team, and the Reception staff at the Highbridge centre and the team at Highbridge Devon. So helpful in... Ver más

Valorada con 2 estrellas sobre 5

The sales process was fine and we bought a second hand Cara and and starter kit, deliver was promised to a campsite. After a couple of weeks we went to the campsite to spend a few days 1t was obvious... Ver más

Información sobre la empresa

  1. Tienda de artículos de campamento

Escrito por la empresa

Highbridge Caravan Centre is a family run business with over 60 years of experience. As one of the Country’s largest Outdoor Leisure Companies, our success has been founded upon excellent customer service. With the launch of our online shop, we are able to deliver this same high standard throughout the UK. Browse through a huge selection of products including Caravan & Motorhome Accessories, Tents, Camping Equipment and Outdoor Leisure Accessories.

Highbridge Caravans Details

Escrito por la empresa


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(1278)

35 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Awning Shop

We bought a new caravan which we collect on the 12/05 but we wanted a new awning for it. We took a look around the awning shop unpressured or jumped upon. Struggling to decide which one to buy we asked advice from Phil who was very helpful and thoroughly described each one we were interested in and the pros and cons of each. Thanks Phil for helping us eventually decide!

29 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Experience

Recently sold my Motorhome and purchased a new caravan from Highbridge Teigngrace and I was extremely pleased with the professionalism and communications from start to finish.
Even recommended a trainer for towing who was also excellent
If you are looking for a dealer don’t look any further than Highbridge fantastic company.

Thank You

12 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

WoW what an experience from when we…

WoW what an experience from when we ordered our new caravan to finally picking it up and driving away. James was brilliant with the order patient and not at all pushy he gave us some great advice about layout which really made us think. Then today we arrived to collect where Steve did an exceptional job of showing us how everything worked and checking we were happy, best handover we have ever experienced, thank you. Then it was onto payment and paperwork and Emma could not have been more helpful helping with tracker registration and what an excellent job on the number plate (especially the smile, she will know what we mean.). Finally we must not forget Sharon who helped with our px. If we could have given more than 5 we would have thank you all at Highbridge Caravans for the great experience we look forward to dealing with you in the future. Marc & Sue

14 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

Ordered these items after being let down badly by another supplier. These items arrived inside 48;hrs, before the PayPal refund from the other supplier which I had to cancel.
Highbridge Caravans will now be my go to supplier from now on for caravan spares. 1st class service, well done guys.

11 de abril de 2023
Valorada con 1 estrellas sobre 5

TOTAL DISASTER

Purchased VW Camper Van (reg: RK****D) from Devon branch in May 2022. Sales experience was excellent. However the van didn't come with a new cambelt but suggested we book it in during the 1st year (under warranty) to get replaced. Booked in for engine service and habitation check, also to include cambelt replacement. Devon branch doesn't do the mechanical work so arranged for them to drive van up to their Highbridge branch in Somerset. Dates agreed back in February. Phoned today (day van due back) only to find out that the van was sat in their Devon branch over the easter holidays because nobody had collected it to drive up to Somerset. They didn't bother to inform us of this. Messed up our holiday plans and our camper van will have been off the road for at least 2 weeks until we get it back. First phone call to their Somerset branch concluded that they didn't know where the van was and needed an hour to investigate because 'the job card hadn't been started so we dont know if its here or still in Devon'. Total lack of communication between their Somerset and their Devon service departments. My opinion of Highbridge is now mixed.... great if you want to buy a motorhome or camper van from them but I would avoid them like the plague if you want to get your camper van or motorhome serviced in subsequent years. We will certainly be taking our camper van elsewhere for future service work... 2 weeks off the road for a service is a complete joke.

13 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding service dept at Highbridge Devon

The service department is a brilliant team. We collected our caravan today after an emergency warranty repair which had been completed swiftly, efficiently and effectively. Just over a week ago we were welcomed with a smile, given a confident and thorough assessment of what was needed and the necessary paperwork was completed. Thank you Rebecca, Julia, Mike and Ian and the technicians who worked on our van. On top of everything it was valeted to perfection.

12 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Repair & Service

Mobile engineer Phil carried out a repair and service to our caravan. His approach to the repair was professional with a full understanding of all the technical issues that came with it. Phil is a credit to Highbridge Caravans. His customer service skills are excellent.
Thank you to Phil and Highbridge Caravans for a wonderful service.

Peter & Christine Elston

6 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bo- Camp Feather Table…

I visited the camping caravan and motorhome show and saw the bo-camp feather table but it was priced much higher than advertised at Highbridge Caravans so I am very pleased to have received it two days later than the show and much cheaper. I am very happy with table and the delivery time. Happy Days.

27 de febrero de 2023
Valorada con 5 estrellas sobre 5

Sales & Aftersales

Purchased our Adria Twin Campervan from Adam @ Highbridge who was most helpful with our purchase and with our colour choice by showing us other brands in the same colour, he is both informative and knowledgeable.
Weve had a few minor issues requiring Warranty claims and one slightly more significant but all were fixed in a timely fashion considering all the logistic and parts issues around the world which delayed the arrival of some of the parts, it just requires some patience on everyones part. I would like to pass on my Thanks too Simon in aftersales and all the team behind the front desk @ Aftersales who were all very pleasant and helpful, well done Highbridge.

7 de febrero de 2023
Opinión espontánea

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