Bought 6 tees and a hoodie from High Hope Clothing in two batches over the past 4 years. Having had the clothes for 2 years at least here is my thoughts and review of the products I tried. Fi... Ver más
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Consulta las opiniones de los clientes
Una maglia è arrivata difettata le altre 2 più piccole delle misure indicate. Nonostante tutto contattando l'assistenza clienti mi hanno ora inviato delle maglie nuove senza richiedere il reso (che... Ver más
Shirts haben eine gute Qualität und sind dem Preis gerecht. Umweltsiegel sind vertrauenswürdig und nachprüfbar. Generell ist das Unternehmen auf jeden Fall wirklich ökologisch und kümmert sich wirkli... Ver más
In het verleden al eens besteld en die ervaring was goed. Omdat ons de shirts bevielen nog een bestelling geplaatst, maar deze zou meer dan een week al geleverd worden en helaas nog steeds niks ontvan... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Independent UK clothing brand inspired by Nature using creative and modern design styles
Información de contacto
Wedgwood Way 43, SG1 4QT, Stevenage, Reino Unido
- www.highhope.co.uk
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My thoughts and review
Bought 6 tees and a hoodie from High Hope Clothing in two batches over the past 4 years. Having had the clothes for 2 years at least here is my thoughts and review of the products I tried.
First of the hoodie, it fits nicely and is of decent construction, however it is slightly overpriced for its standard. 3.5/5
Now the tees, on surface level the tick certain boxes that casual shoppers would be happy with such being a 100% cotton. Beyond that though the weight of the tee is very light, resulting to it deteriorating very quickly, despite following washing and care instructions. The logos also start to flake off, the collar starts to roll and fold, the seams warp and twist and god forbid you wear a belt you are guaranteed to get holes in that area of the tee within months. For the price and based on their claims you would and more importantly should expect better. 1.5/5
Summary
Are the clothes terrible? No, but they're also not good enough for the price and the quality they market them as. You can get better tees for a similar price that will last beyond a year or two.
Les visuels sont très beaux
Les visuels sont très beaux, le coton bio ok mais alors les logos se sont barrés en moins d'un an, donc très cher pour avoir un t-shirt qui dure pas un an...
I would no longer recommend this…
Update: After posting my experience and trying to get help, I was blocked on social media instead of receiving support. It is very disappointing to see that there is clearly time to manage social media activity, but not to respond to customer emails or process refunds. This raises serious concerns about how this company treats its customers.
I would no longer recommend this website.
I have ordered from High Hope Clothing multiple times before and everything always went well. That’s exactly why this situation is so disappointing. My partner and I are regular customers and have spent a significant amount of money with this brand.
This time, however, everything went wrong.
After placing my order, I was informed that one of the items was out of stock in my size. I replied to their email asking for a different size, but I never received any response. After two weeks, I still hadn’t received my order or any update.
I contacted them again to ask about the status of my order, but again, no response. Meanwhile, the original order was shipped without properly addressing my request.
Eventually, I had to return the items.
The returned products were delivered back to High Hope three weeks ago, and I still have not received any refund.
This is unacceptable. Especially considering we have been loyal customers and spent a lot of money with them.
This situation makes me feel angry, frustrated, and honestly worried that I may not get my money back.
Very disappointing experience.
Utterly lousy customer service
Returned an order (did not pick it up so it returned). According to freight company the order was returned to high hope, but i still had to pay for the goods that i did not receive and i've tried to get in contact with customer service for a week without success. Scam company, do not buy 😔
My favourite place to get t-shirts
Love their hoodies and t-shirts. Good quality that wears and washes really well. They're my favourite t-shirts and I've worn them so much over several years that the print has begun to wear. Time for some new ones. 😁 I'm tall and struggle with ladies short tees and hoodies so the unisex approach suits me really well.
Een keer, maar nooit meer
In het verleden al eens besteld en die ervaring was goed. Omdat ons de shirts bevielen nog een bestelling geplaatst, maar deze zou meer dan een week al geleverd worden en helaas nog steeds niks ontvangen. Heb ze al via meerdere kanalen geprobeerd te bereiken hierover maar nog steeds geen enkele reactie terug
UPDATE
UPDATE***
I would like to update my review. High Hope Clothing have replied to me and provided the necessary information to return both items. Thank you to them!
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I am disappointed with my experience with High Hope Clothing.
The sweatshirts I received are far too large, even though we ordered the same sizes last year and they fitted perfectly. It seems that the sizing has changed without any clear indication, which is very disappointing.
I also contacted customer service to inform them about my return, as I needed a reply from them in order to proceed with the shipment properly. I never received any response, which is extremely frustrating.
In addition, it is impossible to find a phone number to contact them, even though this information is essential for an international return and the required shipping documents.
This is disappointing, as we previously liked the quality of the brand. Without any response from them, I will not order from this website again.

Respuesta de High Hope Clothing
Your hoodies are amazing
Your hoodies are amazing. Comfortable, good fit, super warm and wash well. Great designs. I've got two, my partner has two and I've bought some for other members of the family. Can't recommend highly enough. Thank you for a great product.
Great Company
Great Clothing and quality with a great purpose!!
Finger weg! Unterirdische Qualität!
Positive Bewertungen müssen gekauft sein. Anders lässt sich das nicht erklären. Ist halt so ein typisches Instagramprodukt. Klasse beworben und angeblich gute Qualität. In der Realität dann aber der letzte Ramsch. Ich habe noch NIE so eine schlechte Qualität erlebt. Nach 2x waschen beginnt sich der Druck zu lösen und in der Waschmaschine zu verteilen. Nach 4x Waschen habe ich das erste Loch im Shirt. Da haben sogar 5€-Billigshirts bessere Qualität. FINGER WEG!
Poor quality
Poor quality - print not in middle of shirt
- something one would think basic for a clothing company - colours different to website, shirt size not representative of the size given. Do nor recommend this company.
Amazing company
I had request and was contacted and my request was granted
As someone who can't afford much those days It was amazing experience
I love my pieces and I'm so happy with the whole team
Average at best
I ordered a printed white t-shirt. Ordering and shipping all went fine. When I opened the shirt, there were black particles all over the shirt. I mailed the company to ask whether this is something that happens more often, and if it would go away after a washing cycle (as you obviously can’t return it anymore after washing the item). Haven’t ever heard back about that email after two weeks.
The shirt itself was decent. I’ve had better quality shirts for a similar prices and the sizing seems a bit off (I would recommend to size up).
Missing deliveries
I've been a customer with this company for a few years now. Never had any problems but now i miss 3 out of 4 of my deliveries. I'm trying to contact them for over a month now. So far zero reaction. Very frustrating. Very dissapointed cause i always liked their designs and service.
Great designs but could be better quality prints
I really love the designs, they processed my order fairly quickly and the prices are not too high. But I had some problems with the print quality.
I ordered the Tropical Paradise t-shirt in beige and the colors on the print are fading after only 3 washes, the print on the Northern Light tshirt is letting loose a bit and size L for the Long sleeves are way to big.
I know I can return the long sleeve so I won't be judging on that. But for the quality of the prints, I sadly can't give more than 3 stars. Great idea, amazing designs, but the quality just isn't it.
First time purchaser from this company…
First time purchaser from this company - who I had seen via Instagram. Products came quick, good quality and true sizing - which fit perfectly. Very impressed all round and no negative issues. Will be using again.
Great shirts, great customer service
Ordered 4 t-shirts. Prints and colors look good and fabric feels nice, so would order again!
There was one problem with my order. I ordered two heavyweight t-shirts but they were smaller than the size chart indicated. This was quickly resolved by High Hope as they exchanged them for a bigger size, so also very happy with their customer service.
Never received my order
I ordered 6 pieces of clothing and never get delivered, was ordered almost a year.
I emailed them many times and never get response.
The quality of their clothing are superb and I order twice in the past.
I don’t why this time never received my order and didn’t get my money back
I have emailed high hope clothing twice…
I have emailed high hope clothing twice now over the past 2 weeks but still no response. I ordered the Papillons hoodie but in black, I adore it, the fabric quality is great and it has washed beautifully. I decided to buy another one but in a different colour. I ordered natural raw, it arrived with black bits all over it which I though was strange as the pictures didn't show that. I trusted the company and didn't think much of it just thought maybe I was sent a returned hoodie, so I removed the label and put it in the wash. I washed on a very gentle cycle, the hoodie came out bobbled! I was shocked that the fabric had bobbled already after one wash as my black version didn't do this. I compared the two hoodies and realised that the hoodies are totally different fabrics. The quality of the natural raw coloured version was awful compared to the black version. Now I am stuck with this hoodie because no one is responding to my email. I am quite pissed off, I will never buy from this company again.

Respuesta de High Hope Clothing
Bad situation rectified by company
Originally posted a negative review, surprisingly after which they finally reached back out to me and paid me back swiftly. For transparency sake leaving the original negative comment below:
Ordered in August, didn’t get any notification until a month later that the order had been returned to the sender, sent multiple emails and instagram messages . It’s now Halloween and still no answer when I asked to get my money back three separate times. Awful customer service and borderline illegal if not terribly mismanaged business practices. Scam! Scam! Do not buy anything
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