After my earlier review I had some follow up work done by Hill. Thanks to Mark Site Manager again. Richard Ryan and Amir Tesfahans were both brilliant, hard working and prompt in addressing my issues... Ver más
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Consulta las opiniones de los clientes
I can’t recommend Andy highly enough. From the moment he arrived, he was so friendly, welcoming and had such a lovely, positive attitude — he was smiling, jolly and it genuinely felt like having som... Ver más
I’ve lived at Marleigh Park Cambridge (CB5) for almost two years now, and I must say the customer service provided by Hill Residential has been excellent—among the best in the UK. Since moving into my... Ver más
We had some repairs that was needed to our SO property, Alan arrived on time and was well equipped for all the repairs that was needed to our property. Very polite and was great with our 2 dogs in the... Ver más
Información sobre la empresa
- Constructor de casas
- también en la categoría
- Desarrollo inmobiliario
- Empresa de construcción
- Promotor inmobiliario
Escrito por la empresa
About Hill Founded in 1999 by Andy Hill OBE, Hill began as a family-run business with a simple ambition: to put people and quality at the heart of housebuilding. More than 25 years later, we remain privately owned and family-run, and have grown into one of the UK’s leading housebuilders. Headquartered in Waltham Abbey, Essex, Hill employs more than 900 people and operates across London, the South East and the wider South of England. We design and build a wide range of new homes, from apartments and family homes to affordable housing and large-scale regeneration projects. We work with homeowners, local authorities, housing associations and other partners to create high-quality homes and sustainable communities. What makes Hill different is our commitment to doing things properly. From thoughtful design and quality construction to sustainability and customer care, we aim to create homes and communities that people are proud to be part of. Our relationship with customers doesn’t end when they receive their keys, our dedicated Customer Service team continues to support homeowners after they move in. Customers may know us simply as Hill, Hill Group or The Hill Group, alongside our individual development and home brands. Customer support Our Customer Service team is here to help with home-related queries and after-sales support. Sales: 020 8090 5484 Customer Service: 0808 178 6500 General enquiries: 020 8527 1400 Customer Service email: customerservice@hill.co.uk Stay connected To keep up with our latest developments, new homes, company news and community initiatives, customers can visit our website or follow Hill Group UK on LinkedIn. Customers can also register their interest online to receive updates about new homes and development launches. Our credentials Hill is a 5-star housebuilder, recognised through the Home Builders Federation’s customer satisfaction survey, and has won more than 500 industry awards since we were founded. We are also registered with the New Homes Quality Board (NHQB) and follow the New Homes Quality Code (NHQC), reinforcing our commitment to high standards and putting customers at the heart of the homebuying journey. For more information about Hill, our homes and our developments, visit our website.
Información de contacto
4,9
Excelente
4 mil opiniones
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Alan D.
Alan D. came to do work in our bathroom and kitchen. He took time to assess the root cause of our problems and delivered quality work and left our spaces in a neat state. Besides that he was very polite and clearly explained what had to be done.
18 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Galid Lahdahda,
Thank you for your feedback. We’re delighted to hear that Alan took the time to identify the root cause of the issues and provided high-quality work. It’s great to know you were pleased with his professionalism, clear communication, and the condition he left your home in. We appreciate your kind words and will be sure to pass them on to Alan.
Regards,
Hill Customer Service
As a Hill (Hell) homeowner I wish I’d…
As a Hill (Hell) homeowner I wish I’d never bought. It’s month 13 of snagging, our storage battery doesn’t work, the battery manufacturer went bust and we have no warranty. Hill’s customer service is non existent even if you go to Head Office. Currently going to NHBC & the ombudsman as this is the only way to get help. They’re only interested in you before and when you buy, not afterwards. Avoid at all cost!
18 de septiembre de 2026
Opinión espontánea
Had Andy visit today was lovely
Had Andy visit today was lovely, very helpful and did a great job. Thank you !
18 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Jessica Reid,
Thank you for taking the time to leave such lovely feedback. We're delighted to hear that Andy was helpful and did a great job during his visit. We'll be sure to pass your kind words on to him.
Regards,
Hill Customer Service
Perer Miller was very professional and…
Perer Miller was very professional and did a great job fixing our broken bin storage.
18 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Dami,
Thank you for taking the time to leave your feedback. We're delighted to hear that Peter was professional and did a great job fixing your broken bin storage. We'll be sure to pass your kind words on to him.
Regards,
Hill Customer Service
Andy did a fantastic job.
Andy did a fantastic job.
Very friendly guy, arrived on time and did a stellar job.
18 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Stephen McDavid,
Thank you for your lovely feedback. We're delighted to hear that Andy did a fantastic job and was friendly and punctual. We'll be sure to pass your kind words on to him.
Regards,
Hill Customer Service
Paul Coppen brilliant guy gone beyond…
Paul Coppen brilliant guy gone beyond and above and done a great job. Very pleased with the work and very friendly person. Keep up the good work mate!.
18 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Thank you for your fantastic feedback. We're delighted to hear that Paul went above and beyond, delivering a great service while being friendly and helpful. We'll be sure to pass your kind words on to him.
Regards,
Hill Customer Service
Raalf Fallaha has been great
Raalf Fallaha has been great, very efficient with repairs and quality of work in the time taken is also excellent.
17 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Jake Morris,
Thank you for your lovely feedback. We're delighted to hear that Raalf has been efficient with your repairs and that you're pleased with the quality of his work. We'll make sure your appreciation is shared with Raalf.
Regards,
Hill Customer Service
Hills snaggers are the best
Michael chapman was brilliant today and was so professional thank you
17 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Terrie Stuart Vant,
Thank you for your lovely feedback. We're so pleased to hear that Michael was brilliant and demonstrated such a professional approach during his visit. We'll make sure your positive feedback is shared with him.
Regards,
Hill Customer Service
A big thank you to Alan Deadman for…
A big thank you to Alan Deadman for fixing my bathroom door and fixing the blown crack in the wall was a pleasure to have you.
17 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Maria,
Thank you for taking the time to share your feedback. We're delighted to hear that Alan did a great job fixing your bathroom door and repairing the crack in your wall. It's fantastic to know he was a pleasure to have around. We'll make sure your appreciation is shared with him.
Regards,
Hill Customer Service
Repair was done properly
Repair was done properly. Working areas were kept tidy and clean. Swift response and clear communication.
17 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Sam Lee,
It's great to hear that you were happy with the repair service. We're pleased that the work was completed to a high standard, the working areas were left clean and tidy, and you experienced a swift response with clear communication. We'll make sure your positive feedback is shared with the team.
Regards,
Hill Customer Service
Thank you Hoss Eddin for making our…
Thank you Hoss Eddin for making our sales experience seamless till date. As first time buyers we had a lot of questions and were overwhelmed with the tasks at hand but your guidance from day 1 we viewed the property, to till date when we are about to exchange the contract has been valuable. We 100% recommend all new buyers to avail Hoss Eddin and Hill's experience in their new build home buying journey
16 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Manpreet,
Thank you for taking the time to share your feedback. We're delighted to hear that Hoss has provided such valuable guidance and support throughout your home-buying journey. We understand that purchasing your first home can feel overwhelming, so it's fantastic to know that his knowledge and assistance have helped make the process feel seamless. We'll make sure your kind words are shared with Hoss and the team.
Regards,
Hill Customer Service
Paul C and Michael Chapman came today…
Paul C and Michael Chapman came today to address an issue on our roof, they were very efficient, found and fixed the issues and answered all my questions.
16 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Anne,
It's great to hear that Paul and Michael were able to resolve your roofing issue so efficiently. We're pleased that they took the time to answer your questions and ensure the necessary repairs were completed. We'll be happy to share your recognition with them both.
Regards,
Hill Customer Service
FAIK AND CLAIRE WINGS
FAIK AND CLAIRE WINGS
Amazing work and very good job nice communactuon
16 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Jegatheeswary Rajkumar,
Thank you for taking the time to leave us a review. We're delighted to hear that Faik and Claire provided an excellent service and that you were happy with their work and communication. We'll make sure your kind feedback is shared with them both.
Regards,
Hill Customer Service
I had Alan Deadman to repair my shower…
I had Alan Deadman to repair my shower head holder, he was friendly calm and patient throughout the process. Handled everything gently. The issue was resolved effectively with efficiency. Strongly recommended!
16 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Wen Qi Li,
Thank you for sharing your feedback. It's great to hear that Alan was friendly, calm and patient throughout his visit, and that he resolved the issue with your shower head holder efficiently. We're pleased that you were so happy with his service, and we'll make sure your kind words are passed on to Alan.
Regards,
Hill Customer Service
Michael Chapman was really helpful
Michael Chapman was really helpful, friendly, professional. His attention to detail and professionalism has led to high standards of completed work.
14 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear W. Ye,
Thank you for your feedback. We're so pleased to hear that Michael was helpful, friendly and professional, and that his attention to detail resulted in such a high standard of work. We'll make sure your appreciation is passed on to Michael.
Regards,
Hill Customer Service
Andy was friendly and completed his job…
Andy was friendly and completed his job perfectly on time :)
15 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Federica,
Thank you for your review. We're pleased to hear that Andy was friendly, punctual and completed his work to a high standard. It's great to know you're happy with the service, and we'll make sure your positive feedback reaches Andy.
Regards,
Hill Customer Service
Faik and Claier wings is very friendly…
Faik and Claier wings is very friendly and helpful thank you
15 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Mass Shamal,
Thank you for your review. We're happy to hear that Faik and Claire were so friendly and helpful. We'll be sure to share your feedback with them both.
Regards,
Hill Customer Service
Andy was extremely helpful and thorough…
Andy was extremely helpful and thorough as he sorted out casing around of heat extraction unit. Left the place cleaner than he found it
15 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Jesper Johansen,
Thank you for taking the time to share your feedback. It's fantastic to hear that Andy was so helpful and thorough when addressing the casing around your heat extraction unit. We're pleased that he took care to leave everything clean and tidy, and we'll make sure your appreciation is passed on to him.
Regards,
Hill Customer Service
Fail is very helpful and friendly
Fail is very helpful and friendly
15 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Mrs Jegatheeswary,
We appreciate you taking the time to leave a review. It's lovely to hear that Faik was so helpful and friendly. We'll make sure your kind feedback is shared with him.
Regards,
Hill Customer Service
Andy C attended to a couple of small…
Andy C attended to a couple of small items on our property today. Andy went above and beyond to ensure a good standard and made sure to leave the place spotless afterwards.
14 de septiembre de 2026
Opinión espontánea
Respuesta de Hill
Dear Saxon Drive,
Thank you for taking the time to leave such a positive review. We’re delighted to hear that Andy went above and beyond to complete the work to a high standard and left your property spotless. We’ll ensure your kind feedback is shared with him.
Regards,
Hill Customer Service
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