HIMALAYA CARPETS LIMITED Opiniones 

272
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very good experience with Himalaya. Picked a mid budget carpet for spare room. Very good price, good quality and quick fitting. I would definitely recommend and use Himalaya again

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Himalaya carpet has provided great service. From buying to installing the carpet to the property. Lady at reception was very helpful and helped us a lot. I had a very great experience with them A... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Second time using Himalaya carpets and all good both times. Their carpets are well priced and fitting on both occasions has been on time as agreed, and the fitters have been very efficient and polite... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

we have bought carpet from himalaya carpet slough, the sales man mr Balraj is good salesman, we have delt with him take old carpet, move the goods if required, fix doors if need to cut or grinding. b... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de alfombras
  2. Contratista de materiales para suelos
  3. Proveedor de suelos de madera y laminados
  4. Tienda de moquetas
  5. Tienda de muebles
  6. Tienda de pisos

Escrito por la empresa

We have over 45 years experience in the supply and installation of domestic & commercial carpets and flooring. We can offer domestic carpets as well as commercial carpets for hotels, banqueting suites, pubs, offices and restaurants that can be custom designed to suit your personal requirements. Whatever your needs, big or small we have the experience to provide a professional and seamless installation of your commercial flooring. Not to mention as one of the leading carpet companies in the UK, and decades of dealing with leading manufactures we are able to offer unbeatable value and service.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

272 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(272)

35 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

they do not have a comprenhensive range…

they do not have a comprenhensive range of carpets for customers to choose from.A surveyor was sent to my house but he did not check to see if the carpets would cause problem to the door to close.He was only interested to take my money which I paid in full.The carpet fiiters did not shave the bottom of the doors they said it will be ok over time.I had to phone the company to have the problem with the doors solved.

23 de enero de 2022
Opinión espontánea
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Respuesta de HIMALAYA CARPETS LIMITED

Thank you for your feedback
Each of our carpet retail stores do have the widest choice of carpets, both on display and in stock. Our Southall and Slough stores are over 10000sqft and our customers always find what they are looking for. In fact our customers always say that we have too much choice, but we are always on hand to assist!

We apologise for not informing of the gap needed and due to the time not allocated for trimming the doors we had to come back at a later date. We trust that you are enjoying your new carpet and we thank you for your custom.

Valorada con 5 estrellas sobre 5

Really good service

Really good service. Changed the date few times for fitting the carpet, the team were flexible and accommodating.

The team who came onsite were Fantastic and did a great job.

Will highly recommend.

23 de enero de 2022
Opinión espontánea
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Respuesta de HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Valorada con 5 estrellas sobre 5

Good service and communication at a…

Good service and communication at a very reasonable price.

Friendly and flexible - I needed to change the date of the fitting and they were happy to oblige.

Fitters did a good job and took the rubbish back with them.

20 de enero de 2022
Opinión espontánea
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Respuesta de HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Valorada con 5 estrellas sobre 5

Very helpful service

Very helpful service. Carpet was fitted within a week of ordering it. Looks great.

15 de enero de 2022
Opinión espontánea
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Respuesta de HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Valorada con 4 estrellas sobre 5

Very punctual and good service only…

Very punctual and good service only suggestion I would give is that if they did the cutting outdoors and maybe bought dust sheets with them as the dust was everywhere

9 de enero de 2022
Opinión espontánea
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Respuesta de HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Valorada con 5 estrellas sobre 5

Excellent customer service and quick…

Excellent customer service and quick delivery and fittings, the carpet it self excellent quality and good value for money and i don’t think you’ll get better deal then himalya carpet,the carpet fitters were excellent from start to finish and very polite and patient,would definitely recommend

9 de enero de 2022
Opinión espontánea
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Respuesta de HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Valorada con 5 estrellas sobre 5

Great service, fast delivery, good price

Wide selection of carpets at prices for all budgets. Selected and paid for the carpet, impressed that it was fitted within 4 days.
Helpful staff and an easy process from start to finish. Well done to the Slough branch.

8 de enero de 2022
Opinión espontánea
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Respuesta de HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Valorada con 4 estrellas sobre 5

Spot on Service

Spot on Service, efficient sales staff and tidy polite fitters. Communication was good kept us informed, turned up when they said they would.

6 de diciembre de 2021
Opinión espontánea
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Respuesta de HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Valorada con 5 estrellas sobre 5

Amazing!

The people there are extremely welcoming and have great prices on their great quality carpets!They have a variety of carpets to choose from for such a cheap price.Was extremely pleased of how our new carpet and how fast it took from payment to the installation process.Thank you Himalaya Carpets(Southall)!

4 de diciembre de 2021
Opinión espontánea
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Respuesta de HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Valorada con 5 estrellas sobre 5

Great Service by Himalya Carpet

Great Service by Himalya Carpet. Very reasonable price. Guneta helped us Choose the right carpet and provide us with a Excellent Customer Service. Very pleased. Thank you Himalya Carpet Team.
Mr & Mrs Raju.

4 de diciembre de 2021
Opinión espontánea
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Respuesta de HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Valorada con 4 estrellas sobre 5

Im really impressed with the efficiency…

Im really impressed with the efficiency of the fitters who put down my flooring yesterday, my carpet is lovely..... money well spent i'd say, so reasonable the sales adviser really looked after me, thank you himalaya carpets 😊 #onehappycustomer.

4 de diciembre de 2021
Opinión espontánea
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Respuesta de HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Valorada con 5 estrellas sobre 5

Have been using Himalaya carpets for…

Have been using Himalaya carpets for many years as very local, always a wide selection and fitted promptly to a high quality, and will be using them for years to come.

25 de noviembre de 2021
Opinión espontánea
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Respuesta de HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Valorada con 5 estrellas sobre 5

Guneta’ is very helpful to chose a…

Guneta’ is very helpful to chose a reliable carpet for us and fitting was on time and tidy we are happy with the stuff

23 de noviembre de 2021
Opinión espontánea
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Respuesta de HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Valorada con 4 estrellas sobre 5

Satisfied

Good service!

21 de noviembre de 2021
Opinión espontánea
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Respuesta de HIMALAYA CARPETS LIMITED

Thank you very much for your review and custom.

Valorada con 5 estrellas sobre 5

The service was very good.

The service was very good.
The fitter was on time.
He didnt rush. He explained about the pile of carpet. Made sure carpet fitted well up to existing carpet by the door to other room. This is second carpet in 2 months. Will definately return .

20 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor Customer Service

Recently I purchased carpet from Himalaya carpets and was very disappointed and upset with the customer service that I experienced. We are regular customers but the recent purchase was something we had not experienced before, the issue was a staff who did not explain the prices of the service they would provide which led to us being confused when they asked for extra payment when it came to fitting the carpet.

17 de noviembre de 2021
Opinión espontánea
Logotipo de HIMALAYA CARPETS LIMITED

Respuesta de HIMALAYA CARPETS LIMITED

Thank you for your review. We apologise for any confusion that you had. Himalaya Carpets ensures our pricing is clear for the services and additional products i.e underlay upgrades, grippers, door bars that are required for the fitting of carpets. Pleae contact us to allow us to clarify this as having you back as a customer is very important to us.

Valorada con 2 estrellas sobre 5

Well I went here on the advice of my…

Well I went here on the advice of my mum after she has been a customer for over 30 years. I have already relayed my feedback back to the company and they have addressed a couple of my issues. Although they are willing to come out and re-stretch the carpet because the fittings around the edges are untidy and they have offered me other cut out pieces because they failed to leave the bits that I have paid for behind. They cracked and broke off the skirting board after helping me which they didn’t bother to bring to my attention or fix. In all of the emails back-and-forth they have ignored that strenuously. Not taking responsibility and not paid for the damage. Therefore I would be happier if every edge of my carpet was the same, tidy and neat. They hadn’t come in and done the carpet within an hour. Walked on it with their outdoor shoes and to be fair just rushed through. Paid a lot of money for the carpet and to be fair the after service is not what I expected. I can copy and paste with emails for proof if necessary. My advice is yes it is good to go to a place that has been doing this for a long time however complacency may be a thing there. I had hoped for a little more from them as an established business but there you go.

16 de noviembre de 2021
Opinión espontánea
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Respuesta de HIMALAYA CARPETS LIMITED

Thank you for your review. We apologise for your experience and our customer service department will be in immediate contact to resolve this.

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