We hit a few minor hiccups getting verified with HitPay, but with good communication and teamwork on both sides, we got through compliance smoothly. Their onboarding team was responsive and helpful t... Ver más
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Consulta las opiniones de los clientes
We have a very good experience with HitPay service team, one especially Ana. We mentioned how we've been rejected countless times and she just stayed with us throughout the screening process and hel... Ver más
It's great to be able to contact customer support through WhatsApp, and the response rate is within the same day. The status of payment links (e.g. completed or unpaid) is clearly stated for easier... Ver más
One of the worst payment processor I've worked on. 1. They never specify the right payment methods in their documentation and its been missing you need to contact the support to get what is th... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
HitPay is a no-code, full-stack commerce infrastructure for every small business. We empower SMBs — who often have limited coding skills and resources — to accept in-person and online payments in just five minutes. Our all-in-one platform helps merchants process payments on any sales channel, with payment solutions including a free website builder, POS system, recurring billing, payment links, invoicing, payment APIs, and the widest range of no-code e-commerce integrations.
Información de contacto
1 Keong Saik Road, 089109, Singapore, Singapur
- support@hit-pay.com
- www.hitpayapp.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Reliable
Reliable! I would highly recommend Hitpayapp, I have been using it for a few of my businesses and so far, it's been really reliable and helpful for my e-commerce businesses. They accept a variety of payment methods which is great. Hoping they would have instalment payment options available soon. I have also recommended to my friends who were looking for a payment gateway which was fast approval and could accept credit card payments at events without having to register for a POS device. They could create & accept payments straight from their mobile phones. The app is great! Keep up the great work.
Using Hitpay has allowed us to automate…
Using Hitpay has allowed us to automate our payment processing. The fee structure is transparent and the multiple payment options was helpful to ease our customer’s payment capabilities
Hitpay is a no brainer for small…
Hitpay is a no brainer for small businesses. You can get started (and a lot more) with a zero monthly subscription package. It's easy to use and if you did enter to but a terminal the prices are competitive.
simple and clean interface
Easy to use with many payment methods . Highly Recommended
Easy to use. Good Customer service.
Great payment system for my client and…
Great payment system for my client and company never fail to improve and add more payment method exp WeChat . And great customer service support
Great improvements!
Great improvement for having WeChat Pay & also the turn around time to receive the funds!
Great for Singapore SME's
Great for Singapore SME's, you can integrate many local SG BNPL options like atome, grab paylater. For overseas, since there is wechat and alipay+, you can accept payments from many asian countries.
Sad that there is no BNPL integration for overseas users like klarna though
Hitpay is awesome!
Hitpay has been a great platform for all of our POS and invoices. It is easy to integrate and switch between different hardware, i.e. tablet, phone, laptop and connection between devices on bluetooth printers is seamless. Data extraction for monthly revenues and transactions are easy to retrieve. Also on the payment options, they have been progressively adding new payment options.
Transparency
Peace of mind when our customers made payments via HitPay because their secure payment link system is unique to each customer,
Innovation and creativity are the other two things that HitPay has shown us over the years using their products.
Fuss-free and easy to use!
Hitpay is a win-win for both my customers and me!
Hitpay has allowed my customers to pay via PayNow which is a more commonly used payment mode now. As a trusted payment gateway, it means safe transactions for both customers and my business. As a business owner, I am also assured that the payments come through on time. So it is a win-win for both my customers and me!
Easy to use and great customer service
Easy to use. The process is seemless and all transactions are transparent. The client relation officers are friendly and helpful.
Smooth payment transaction for my…
Smooth payment transaction for my clients and provide many payment options.
So far so good
“As a merchant, I have plenty of options for payment solutions. I switched to HitPay during the COVID period because I didn’t want to be tied down with an annual subscription, despite their higher fees. The payment process has generally been smooth, with timely transactions. However, the after-sales service needs improvement. As a small business, I feel like my concerns aren’t given much attention. I’ve encountered some issues and found their support unfriendly, and there seems to be a fee for assistance, which wasn’t clear when I signed up.
Additionally, I requested door decals to promote their services after relocating, but was disappointed to learn I needed to collect them in person during their office hours, which isn’t convenient. Occasionally, their system requires an update while I’m processing a payment in front of a customer, causing delays.
Overall, I’m giving 3 stars because the payments are reliable and smooth, but improvements in customer service and system efficiency would make a big difference.”
Awesome great happy with hitpay
Convenient things in hitpay
Convenient things in hitpay
- payment link
- email and sms receipt
- different type of payment mode
It's a good thing
It's a good thing, more convenient for customers to easily pay of mode of payment.
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