Nick helped me check out some records that weren’t in stock, to see when they will be in stock, and which locations have copies. He also helped with ordering one of the albums I was looking for, and I... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ Blackpool, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
CD arrived on time n played perfectly the first 2 tmes. The next day it wouldn't play at all, even though other CDs played perfectly tried it again n just got tweeting noises so took it to your Black... Ver más
La empresa ha respondido
Shopped at your Blackpool store. I really miss your stores as I like to browse. I like to try new music and have an eclectic taste. I do find random searches online unhelpful and often unsuccessful un... Ver más
La empresa ha respondido
Really nice to go shopping again ! Great store in Blackpool, super friendly, very helpful team, it's a treat, also have found items in store cheaper than eBay 'used' (and current, not old). Really enj... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Blackpool
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
Unit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ, Blackpool, Reino Unido
4,7
Excelente
207 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de hmv (UK) - Blackpool
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered a blue ray movie
I ordered a blue ray movie, it came in less than half the time predicted. Not just that the staff were more than helpful throughout the process.
6 de octubre de 2024
Respuesta de hmv (UK) - Blackpool
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff helped me order DVD I…
Helpful staff helped me order DVD I wanted and it was there in 2 days I was kept up to date with emails
30 de septiembre de 2024
Respuesta de hmv (UK) - Blackpool
Hello Sue
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
good customer service
5 de septiembre de 2024
Respuesta de hmv (UK) - Blackpool
Hi peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect order.....good…
Click and collect order.....good communication and all good on collection...would recommend.
4 de septiembre de 2024
Respuesta de hmv (UK) - Blackpool
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent as always.
Always great I tend to visit the blackpool store when I can, we need physical media stores, just a shame the closest is an hour away from where I live, excellent as always.
29 de agosto de 2024
Respuesta de hmv (UK) - Blackpool
Hi Erin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick efficient and top quality items
19 de agosto de 2024
Respuesta de hmv (UK) - Blackpool
Hi Janine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Kaelon
Came in the store to buy a massive teddy for my partner and had really good customer service from Kaelon at the till he helped us put our stuff in the bags and was really kind and fast
8 de agosto de 2024
Opinión espontánea
Respuesta de hmv (UK) - Blackpool
Hi Ryan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everyone was really nice
Everyone was really nice and very friendly, they were helpful and polite. Amazing service favourite place to go.
26 de julio de 2024
Respuesta de hmv (UK) - Blackpool
Hi Samantha
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Poor quality pressings!
I recently made several purchases from HMV during the 1921 event, re-issues of classic vinyl in different colours. Out of those I purchased I had to return 2 because they were very bad pressings, the quality of the others was just acceptable. Very very disappointed indeed with my purchases but can't fault the returns policy as I had no issues getting a refund.
26 de julio de 2024
Respuesta de hmv (UK) - Blackpool
Hello Ian
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience with your products on this occasion.
So that we can advise fully, please contact our customer service team at support.hmv.com with as much detail regarding the faults as possible and they’ll take a look asap.
Quick efficient service
28 de julio de 2024
Respuesta de hmv (UK) - Blackpool
Hello Janine,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great product and price
Great product and price. I loved the fact that if it's sent to a store, it's essentially 'free' postage. Packaging was great too!
6 de julio de 2024
Respuesta de hmv (UK) - Blackpool
Hello Bryan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Lucky me, 2 Kerry king vinyls bought
I had been bought 2 vinyls that were the same for my birthday, luckily both from HMV. One was an online purchase the other from a store. I was in Blackpool for my birthday weekend and took one of the vinyls back to the Blackpool store to see if I could exchange one (with either copy of online receipt). The store was very helpful and ordered me a vinyl that I wanted to be delivered to my local store as it was not available in store. Both Blackpool and Mansfield stores were very friendly, polite and very helpful.
23 de junio de 2024
Respuesta de hmv (UK) - Blackpool
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
helpful staff good customer…
Really helpful staff good customer service James was excellent and mega helpful
23 de junio de 2024
Respuesta de hmv (UK) - Blackpool
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Blackpool
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Arrived on time and in great condition
Arrived on time and in great condition, great quality and reasonable prices.
16 de junio de 2024
Respuesta de hmv (UK) - Blackpool
Hi Angel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
As the only high street store for music…
As the only high street store for music and film, HMV is vital for those of us who are not too happy ordering online. The Blackpool branch has always been a pleasure to visit. The staff are informative, very friendly - and always so helpful.
14 de junio de 2024
Respuesta de hmv (UK) - Blackpool
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I love you HMV but time and time again…
I love you HMV but time and time again its unclear if your releases come with a slipcover or not? I know every webstore uses stock images but please try resolving this issue.
Have a nice weekend to all HMV staff.
16 de mayo de 2024
Respuesta de hmv (UK) - Blackpool
Hi Darren,
Thanks for leaving us a review. Please be advised that the majority of our images mainly focus on the cover of the product and we crop out the actual case so that our customers can see the cover clearly. Apologies if this was perceived as a slipcase and thank you for bringing this to our attention; we'll raise this for review.
Whilst most studios will have a slipcase on their major releases for the first initial manufacturing run, after that stock has sold through they will revert to a normal amaray case without a slipcase. Unfortunately both versions have the same product code and barcode so it is impossible to know when that change happens.
Thank you for allowing us to explain our position on this matter, we look forward to seeing you in-store or online again soon.
We hope you have a nice weekend also :)
Knowledgeable and friendly staff
Knowledgeable and friendly staff. Very helpful, would recommend.
21 de abril de 2024
Respuesta de hmv (UK) - Blackpool
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick delivery to store and took no…
Quick delivery to store and took no time at all to collect the item when I went to the shop.
13 de abril de 2024
Respuesta de hmv (UK) - Blackpool
Hi Burty
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.