I have visited 3 hmv stores last week and everyone I spoke to were very helpful and knowledgeable. I must mention one in particular, the branch in Brighton at Churchill square shopping centre. I didn'... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG Brighton, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Helpfulness, polite and l felt l was being treated in manner that showed kindness towards me. As Andy took my order. He also took the time out to explain every thing including how the ordering system... Ver más
La empresa ha respondido
My DVD purchase could not have been better, but on collection at the Brighton store, I wanted to browse the World Cinema DVD section only to discover it has been discontinued. All the DVDs are lumped... Ver más
La empresa ha respondido
The sales person personally knew the product and used it for a dissertation for their film degree.i find the staff at HMV Brighton always to be knowledgeable and approachable. I am a frontier worker... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Brighton
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
Unit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG, Brighton, Reino Unido
4,8
Excelente
338 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Quick friendly and helpful
27 de agosto de 2026
Respuesta de hmv (UK) - Brighton
Hello customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Amazing customer service!
I have visited 3 hmv stores last week and everyone I spoke to were very helpful and knowledgeable. I must mention one in particular, the branch in Brighton at Churchill square shopping centre. I didn't catch the guys name but I asked for a vinyl record which I had seen was on a promotion to which I couldn't find it. He searched and come back to me and replied it was out of stock and I could order it to be delivered to my home if I choose too. I was very happy with the help him and the young lady on the checkout who made my shopping experience worth while.
19 de agosto de 2026
Respuesta de hmv (UK) - Brighton
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Respuesta de hmv (UK) - Brighton
Hi Mary
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Brighton
Hello Gary
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Respuesta de hmv (UK) - Brighton
Hi Georgia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My Stranger Things Blu ray box set…
My Stranger Things Blu ray box set arrived in mint condition and I am very happy with that.
4 de agosto de 2026
Respuesta de hmv (UK) - Brighton
Hello James
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
efficient delivery with delivery being…
efficient delivery with delivery being made safely
27 de julio de 2026
Respuesta de hmv (UK) - Brighton
Hi phoebe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Brighton
Hi Scott
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Wanted to purchase item in store.
Wanted to purchase item in store.
Lack of support when asked about any available sizes of the shirt in the back (for my wife).
So I had to order online.
Would have purchased andditional items, including more shirts but they seem to be WAY overpriced.
This might be a one-off experience for me.
22 de julio de 2026
Respuesta de hmv (UK) - Brighton
Hello Shawn
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Great service
Ordered in store, the service was excellent and the delivery very quick.
16 de julio de 2026
Respuesta de hmv (UK) - Brighton
Hello Patricia
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I found the staff very kind and…
I found the staff very kind and helpful, it made ordering a DVD much easier for me.
I will be using this service again
15 de julio de 2026
Respuesta de hmv (UK) - Brighton
Hi Carol
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I wanted a particular t shirt for my…
I wanted a particular t shirt for my granddaughters birthday but the Brighton store (where I was on holiday) didn't have the size so the member of staff arranged for one to be delivered free of charge to the Bradford store for me to collect on my return home, excellent customer service from all concerned, thank you and my granddaughter loves her Stranger Things t shirt.
27 de junio de 2026
Respuesta de hmv (UK) - Brighton
Hi Sue,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear that your granddaughter loves her Stranger Things t-shirt.
Hope to see you again soon :-)
Swift delivery, great Customer Service
Click and Collect order arrived in my local HMV very quickly, and the sales assistant was very friendly.
25 de junio de 2026
Respuesta de hmv (UK) - Brighton
Hi Jim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service as usual
Great service as usual. I believe the item offered great value for money
26 de junio de 2026
Respuesta de hmv (UK) - Brighton
Hello Robert
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very good service when i ordered in…
Very good service when i ordered in store and was kept up to date with emails until my order arrived which was within one week fantastic service will always use this service again well done
27 de junio de 2026
Respuesta de hmv (UK) - Brighton
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was told of a release date for a DVD
I was told of a release date for a DVD, I thought I would have to wait a day or two for process, but no, I received a pick up message for the same day.
Brilliant
19 de junio de 2026
Respuesta de hmv (UK) - Brighton
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pre-order from HMV!
I placed a pre-order and collected in store. Arrived on time, as expected. Seamless transaction!
10 de junio de 2026
Respuesta de hmv (UK) - Brighton
Hello Neil
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff were extremely helpful in…
The staff were extremely helpful in assisting with my purchase of the CD. As I could not find what I wanted in the store they researched this item on line for me. They advised me that I would be notified when it was going to be despatched and then when I could collect from the store which is exactly what transpired
28 de mayo de 2026
Respuesta de hmv (UK) - Brighton
Hi Elaine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly helpful staff who are great at…
Friendly helpful staff who are great at their job
8 de mayo de 2026
Respuesta de hmv (UK) - Brighton
Hi roger
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Brighton
Hello Gary
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.