Helpfulness, polite and l felt l was being treated in manner that showed kindness towards me. As Andy took my order. He also took the time out to explain every thing including how the ordering system... Ver más
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Unit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG Brighton, GB
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Helpfulness, polite and l felt l was being treated in manner that showed kindness towards me. As Andy took my order. He also took the time out to explain every thing including how the ordering system... Ver más
La empresa ha respondido
My DVD purchase could not have been better, but on collection at the Brighton store, I wanted to browse the World Cinema DVD section only to discover it has been discontinued. All the DVDs are lumped... Ver más
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The staff were extremely helpful in assisting with my purchase of the CD. As I could not find what I wanted in the store they researched this item on line for me. They advised me that I would be notif... Ver más
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The sales person personally knew the product and used it for a dissertation for their film degree.i find the staff at HMV Brighton always to be knowledgeable and approachable. I am a frontier worker... Ver más
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Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

Unit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG, Brighton, Reino Unido
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Excellent customer service & extremely professional helpful staff.

Respuesta de hmv (UK) - Brighton
Helpful with finding kpop albums. Needs more varied albums

Respuesta de hmv (UK) - Brighton
I won't pre-order music again from HMV. My CD arrived in store for collection the day after the national release so I could have just walked into the store and bought it the day before!

Respuesta de hmv (UK) - Brighton

Respuesta de hmv (UK) - Brighton
Fantastic quick service from ordering in store as Click & Collect notification via email. Would recommend. Cheers

Respuesta de hmv (UK) - Brighton
Always well treated, offers for 4K and Blu-ray are great but unfortunately there is a bit too much junk/ toys / funky merch for kids that has reduced the selection in-store

Respuesta de hmv (UK) - Brighton

Respuesta de hmv (UK) - Brighton
The man behind counter took my name then had to really look for the record I ordered click and collect, he was really patient did not try to fob me off, he was polite and asked my name again and then produced the record A1c5 stars

Respuesta de hmv (UK) - Brighton
Came on day of release. Nicely packed and no gripes at all!

Respuesta de hmv (UK) - Brighton
Quick delivery to store and easy pick-up

Respuesta de hmv (UK) - Brighton

Respuesta de hmv (UK) - Brighton

Respuesta de hmv (UK) - Brighton
The gentleman who served me was very quickly check my request in the computer and found what I want and explain to me that he can order the film I asked for because is not in the shop stock. And he explain to me everything in good manners and he said any think else I can help you with
Then he said have nice day and see you soon. I was impressed.

Respuesta de hmv (UK) - Brighton

Respuesta de hmv (UK) - Brighton
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