hmv (UK) - Bristol Broadmead Opiniones 283

TrustScore: 4.5 sobre 5

4,7

24 / 26 Broadmead, BS1 3HA Bristol, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The thing that made the shopping experience at HMV so good is the staff. They are helpful and friendly and knew what they were talking about, with good information. Even when that information was abo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I use Bristol and Birmingham stores, and I'm really glad they exist. Being able to visit somewhere where I can browse, look at various titles, and purchase physical media is important to me. Also if y... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Super amazing my album arrived earlier than expected and was in perfect condition! I selected a randomly signed p1harmony EX album as a birthday gift for my girlfriend, the signature ended up being he... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Frustrating delay on my order for release day even though they had it in stock on the shelves and when I purchased in store to save me waiting and cancelled my order, I was given the wrong vinyl as th... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de música
  2. Tienda de CD
  3. Tienda de DVD
  4. Tienda de discos
  5. Tienda de audio para el hogar
  6. Tienda de camisetas

Sobre hmv (UK) - Bristol Broadmead

Escrito por la empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito por la empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Información de contacto

  • 24 / 26 Broadmead, BS1 3HA, Bristol, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

283 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

The thing that made the shopping…

The thing that made the shopping experience at HMV so good is the staff. They are helpful and friendly and knew what they were talking about, with good information. Even when that information was about Star Wars and not music.

17 de mayo de 2026
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Respuesta de hmv (UK) - Bristol Broadmead

Hi Terri, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 4 estrellas sobre 5

Was easy and simple

16 de mayo de 2026
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Respuesta de hmv (UK) - Bristol Broadmead

Hi gary

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Valorada con 5 estrellas sobre 5

A quick efficient service!

19 de mayo de 2026
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Respuesta de hmv (UK) - Bristol Broadmead

Hi Dave

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Great service

I pre-ordered Beyond paradise in this store and the customer service was excellent done very easily and very helpfully and i had it delivered no issue to the house very satisfied will def pre order from HMV again with home delivery in store

7 de mayo de 2026
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Respuesta de hmv (UK) - Bristol Broadmead

Hi Rhys, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

The blu-rays I ordered came quickly and…

The blu-rays I ordered came quickly and the sales people were helpful and friendly.

8 de mayo de 2026
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Respuesta de hmv (UK) - Bristol Broadmead

Hi PAUL

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Easy and quick process of ordering…

Easy and quick process of ordering records and quick delivery

29 de abril de 2026
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Respuesta de hmv (UK) - Bristol Broadmead

Hello there, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

Friendly Staff

Staff are friendly and accommodating.

26 de abril de 2026
Logotipo de hmv (UK) - Bristol Broadmead

Respuesta de hmv (UK) - Bristol Broadmead

Hello Jenny

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5
Logotipo de hmv (UK) - Bristol Broadmead

Respuesta de hmv (UK) - Bristol Broadmead

Hi Yiu, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

I'm in hmv Broadmead Bristol every…

I'm in hmv Broadmead Bristol every Saturday morning since the early 1970s and the service has always been very good, the only gripe I have is the pricing.

13 de abril de 2026
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Respuesta de hmv (UK) - Bristol Broadmead

Hi paul

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

I got my BTS album delivered .

I got my BTS album delivered .. within two days with free delivery 😍 .. no damage either and the emails very informative

7 de abril de 2026
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Respuesta de hmv (UK) - Bristol Broadmead

Hello Tash

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

Delivery service

Delivery service. Quick.

7 de abril de 2026
Logotipo de hmv (UK) - Bristol Broadmead

Respuesta de hmv (UK) - Bristol Broadmead

Hi Robert

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

Fast and convenient

Very easy to navigate through the website and checkout is equally easy and fast. Wish you could use Apple Pay though. Delivery is always extremely quick which is great! (At least for click&collect as far as I’m aware)

27 de marzo de 2026
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Respuesta de hmv (UK) - Bristol Broadmead

Hi Vanesa

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 2 estrellas sobre 5

Frustrating delay on my order for…

Frustrating delay on my order for release day even though they had it in stock on the shelves and when I purchased in store to save me waiting and cancelled my order, I was given the wrong vinyl as they took the one I had picked up from the shelf so they avoided removing security tags, i had to go back the next day and they had sold out in store so I had to order and wait all over again. We live an hour away and this one product cost me 3 trips worth of fuel. So an extra £30

26 de marzo de 2026
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Respuesta de hmv (UK) - Bristol Broadmead

Hi Kayleigh

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We can see you have been in touch and we have advised you.

Valorada con 5 estrellas sobre 5

All good .

All good .. no problems

23 de marzo de 2026
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Respuesta de hmv (UK) - Bristol Broadmead

Hi pete

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Great value for money fast delivery…

Great value for money fast delivery ordering is so simple even pre order items kept up to date to kettle you know when items are in been dispatched etc all arrive well packaged and on the time scale

16 de febrero de 2026
Logotipo de hmv (UK) - Bristol Broadmead

Respuesta de hmv (UK) - Bristol Broadmead

Hi Karen, 

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

Staff friendly great service

18 de marzo de 2026
Logotipo de hmv (UK) - Bristol Broadmead

Respuesta de hmv (UK) - Bristol Broadmead

Hello Andrew

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

Great staff so helpful

Every member of staff I spoke to in the Bristol store were helpful, friendly and knowledgeable. They came up to see if they could help before I had to ask. They helped order something that wasn’t in store and when I collected the woman on the desk was also charming and efficient. Good job whole team!

14 de marzo de 2026
Logotipo de hmv (UK) - Bristol Broadmead

Respuesta de hmv (UK) - Bristol Broadmead

Hi Happy

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bristol store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

I ordered some dvd for my daughters…

I ordered some dvd for my daughters birthday and the young man was very polite and very helpful helpful said my order should arrive in three to four days to the hmv shop in broad mead Bristol which it did. And when I picked them up this other man was also very polite

14 de marzo de 2026
Logotipo de hmv (UK) - Bristol Broadmead

Respuesta de hmv (UK) - Bristol Broadmead

Hi Wendy

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 4 estrellas sobre 5

Illusive Sweet Illusions

Ordering a CD to the store was easy and it was there two days later but I was still annoyed I couldn't just find it there in a massive shop and had to make a second trip especially as a release within the past year - no doubt because it didn't top any big charts so the aisles are still full of endless Queen compilations and Taylor Swift crap. But otherwise all good..

10 de marzo de 2026
Logotipo de hmv (UK) - Bristol Broadmead

Respuesta de hmv (UK) - Bristol Broadmead

Hi Dexter, 

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Valorada con 5 estrellas sobre 5

Branigan Vinyl came in to my Collection in mint condition

The Vinyl came quick to the store for me to collect and it was packaged well and even better seeing Laura Branigan’s Debut album that’s Limited Edition in my hands it’s the best feeling, it could’ve been great if more of Laura’s albums been added to the store but it’s a great place with nice employees

25 de febrero de 2026
Logotipo de hmv (UK) - Bristol Broadmead

Respuesta de hmv (UK) - Bristol Broadmead

Hi Marian, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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