I found the service from HMV very prompt and precise with my purchase. I orded it on the 9th August and it was ready to collect on 14th August which was excellent. The emails i got from the store were... Ver más
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24 / 26 Broadmead, BS1 3HA Bristol, GB
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I found the service from HMV very prompt and precise with my purchase. I orded it on the 9th August and it was ready to collect on 14th August which was excellent. The emails i got from the store were... Ver más
La empresa ha respondido
HMV has always been there, long after VirginMegaStore, or Tower Records, & they have served me brilliantly for 40 years: now i can't get out as much, they always deliver pre-orders, or new orders on t... Ver más
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You have to love HMV. They may not have the credibility associated with a couple of their less mainstream rivals, but they've managed to keep on doing what they do well for so long now that to me at... Ver más
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Hmv bristol city centre store has a excelent aray of movies etc. The way the store helped me order the new mortal kombat 2 on dvd before it was released earlier this week was amazing they done a aw... Ver más
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Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

24 / 26 Broadmead, BS1 3HA, Bristol, Reino Unido
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Ordering a CD to the store was easy and it was there two days later but I was still annoyed I couldn't just find it there in a massive shop and had to make a second trip especially as a release within the past year - no doubt because it didn't top any big charts so the aisles are still full of endless Queen compilations and Taylor Swift crap. But otherwise all good..

Respuesta de hmv (UK) - Bristol Broadmead
The Vinyl came quick to the store for me to collect and it was packaged well and even better seeing Laura Branigan’s Debut album that’s Limited Edition in my hands it’s the best feeling, it could’ve been great if more of Laura’s albums been added to the store but it’s a great place with nice employees

Respuesta de hmv (UK) - Bristol Broadmead
Staff are always helpful and friendly when I go there , had not received text /email for a DVD I'd ordered so had been returned , so they reordered it for me , checked they had corrected details . Its the first time this has happened,

Respuesta de hmv (UK) - Bristol Broadmead
Great item availability and the delivery is quick and easy so no complaints and all staff were happy to help and I always like visiting tje bristol store 😀

Respuesta de hmv (UK) - Bristol Broadmead
I was kept informed at all times about my purchase. It arrived quickly.

Respuesta de hmv (UK) - Bristol Broadmead
Planned to by DVD boxets, couldnt find it, then i asked a lady for assistance, she was nice and happy and quick to help, one was entirely out of stock, the 2nd I ended up ordering it to the store, because they didnt have them. paid.
Returned to the store, a week and a half later (I like that they hold it for 2 weeks) to pick up my DVD, the instructions were clear (plus the lady told me, where to go and what to bring). Showed my receipt, and ID. Typed in email address, to recieve the pick up confirmation. And done.
Easy.

Respuesta de hmv (UK) - Bristol Broadmead

Respuesta de hmv (UK) - Bristol Broadmead
Hmv is at the moment one of very few stores who provide a great selection of items which interest many
customers within the UK!

Respuesta de hmv (UK) - Bristol Broadmead
I Think That HMV are Doing a Very Very Good and Great Job on Delivery For DVDS or DVD Boxsets That’s My Thoughts

Respuesta de hmv (UK) - Bristol Broadmead

Respuesta de hmv (UK) - Bristol Broadmead
HMV Saved Christmas
After Amazon delivery was left in the street and subsequently stolen there was zero after sales help.
I ordered from HMV at the 11th hour and did a click and collect on Christmas Eve.
Service great, staff in store great. Thanks

Respuesta de hmv (UK) - Bristol Broadmead
Ordering your lps ,came before Xmas brill service ,made my daughter very happy as on kidney dyalasis for past 2 years on waiting for donor ,so getting these lps made her very happy thank you

Respuesta de hmv (UK) - Bristol Broadmead
Love these guys all they need to do is the pricing but everything else is goood

Respuesta de hmv (UK) - Bristol Broadmead
It was just nice that they were able to order the DVD that I was after & send it to my home address, convenience at its best.

Respuesta de hmv (UK) - Bristol Broadmead

Respuesta de hmv (UK) - Bristol Broadmead
Easy to order, great updates and lovely service when I collected in store.The record player is excellent value for money and very easy to assemble.

Respuesta de hmv (UK) - Bristol Broadmead
Great customer service. Item came a lot quicker, than intended. Store was clean, tidy and well organised. Got served straight away. A very happy experience, from start to finish.

Respuesta de hmv (UK) - Bristol Broadmead
They did exactly what they said they would do.

Respuesta de hmv (UK) - Bristol Broadmead
The vinyl I wanted to buy showed as in stock online but when the staff member checked he couldn’t find it in the stock room. He was very helpful and said I could order it and have it delivered for free. I didn’t get his name unfortunately but he was very helpful and friendly.

Respuesta de hmv (UK) - Bristol Broadmead
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