hmv (UK) - Bury Opiniones 288

TrustScore: 5 sobre 5

4,8

Haymarket 11, Millgate Shopping Centre, BL9 0BX Bury, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff in bury store was very helpful patience polite means a lot ,and also went out of there way to assist ,in ordering item .thats wasn't shelfs so out but managed to get my son t-shirt thank you... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Steve at HMV, Bury was a real "treasure" when he ordered a copy of "The Count of Monte Cristo" for me. I am currently reading the book and want to watch the film after. I remember it being on TV bac... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

No complaints at any point. Ordering was simple, emails kept me informed throughout, store staff were excellent and was able to collect my order with minimum fuss. Also the cost to me was no more than... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went too the Hmv store too look for dvds but none was on display so i asked the assistant about them.He looked on screen and could be ordered for delivery to home address if wanted,so i said yes pleas... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de música
  2. Tienda de CD
  3. Tienda de DVD
  4. Tienda de discos
  5. Tienda de audio para el hogar
  6. Tienda de camisetas

Sobre hmv (UK) - Bury

Escrito por la empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito por la empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Información de contacto

  • Haymarket 11, Millgate Shopping Centre, BL9 0BX, Bury, England, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

288 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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Valorada con 5 estrellas sobre 5
Logotipo de hmv (UK) - Bury

Respuesta de hmv (UK) - Bury

Hi Timothy,

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

The staff are always helpful and…

The staff are always helpful and friendly
Please open a store back in Bolton

10 de mayo de 2026
Logotipo de hmv (UK) - Bury

Respuesta de hmv (UK) - Bury

Hi Andrew

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

The ordering service was easy and quick…

The ordering service was easy and quick and the Assistant was polite and helpful.

8 de mayo de 2026
Logotipo de hmv (UK) - Bury

Respuesta de hmv (UK) - Bury

Hi Mr Uren

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

You can "Count" on HMV, Bury...

Steve at HMV, Bury was a real "treasure" when he ordered a copy of "The Count of Monte Cristo" for me. I am currently reading the book and want to watch the film after. I remember it being on TV back in the 80's with Richard Chamberlain. My friend recommended watching the Jim Caviezel/Guy Pearce/Richard Harris version as it's her favourite. So Steve kindly ordered that version for me. I've still not watched it yet as the book is really long....! 🤣🦹‍♂️📜💎🗼🎠⛵️

20 de abril de 2026
Logotipo de hmv (UK) - Bury

Respuesta de hmv (UK) - Bury

Hi Lindsay, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Keep prices low

Had countless albums from HMV never been let down kept up to date with purchases and when to pick up faultless.keep up the great work and keep the prices as low as possible.👍🏻

21 de abril de 2026
Logotipo de hmv (UK) - Bury

Respuesta de hmv (UK) - Bury

Hi Brian

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

The guy that served me [Steve]went…

The guy that served me [Steve]went above and beyond to help me.
He then ordered my book online which came pretty quick.

1 de abril de 2026
Logotipo de hmv (UK) - Bury

Respuesta de hmv (UK) - Bury

Hi Steve

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

Delivery was quick

Delivery was quick. Order was packaged very good and I'm overall very happy. Service was excellent as always.

31 de marzo de 2026
Logotipo de hmv (UK) - Bury

Respuesta de hmv (UK) - Bury

Hello Leo

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

Fantastic helpful staff I think Steve…

Fantastic helpful staff I think Steve was his name was kept upto date with when the order was arriving etc

Great experience

1 de abril de 2026
Logotipo de hmv (UK) - Bury

Respuesta de hmv (UK) - Bury

Hello Mr

Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Bury store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!

Thanks for shopping with hmv, see you again soon :-)

Valorada con 1 estrellas sobre 5

You sent me the wrong CD

17 de marzo de 2026
Logotipo de hmv (UK) - Bury

Respuesta de hmv (UK) - Bury

Hi Christopher

Thanks for leaving us a review. We're very sorry to hear this. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.

We’ll then take a look and get back to you as soon as possible.

Valorada con 5 estrellas sobre 5

The staff in bury store was very…

The staff in bury store was very helpful patience polite means a lot ,and also went out of there way to assist ,in ordering item .thats wasn't shelfs so out but managed to get my son t-shirt thank you very much ,as he's disabled was very happy when delivered,thank you steve whom assisted me

25 de marzo de 2026
Logotipo de hmv (UK) - Bury

Respuesta de hmv (UK) - Bury

Hi Wendy, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Efficient

Efficient, on time, good communication and item in excellent condition.

18 de marzo de 2026
Logotipo de hmv (UK) - Bury

Respuesta de hmv (UK) - Bury

Hi Ian

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Happy chappy

Pre ordered a cd,and it arrived on time, pleased with the service, cheers.

8 de marzo de 2026
Logotipo de hmv (UK) - Bury

Respuesta de hmv (UK) - Bury

Hello John, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

Good selection of CDs and DVDs BluRay…

Good selection of CDs and DVDs BluRay and 4k products. Great staff. Always go the extra mile to sort out what i want to buy. Just nice people

3 de marzo de 2026
Logotipo de hmv (UK) - Bury

Respuesta de hmv (UK) - Bury

Hi 

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

Five star experience

No complaints at any point. Ordering was simple, emails kept me informed throughout, store staff were excellent and was able to collect my order with minimum fuss. Also the cost to me was no more than buying online and I would much rather purchase from a bricks and mortar establishment, Amazon couldn't deliver the same pre-order until March.

27 de febrero de 2026
Logotipo de hmv (UK) - Bury

Respuesta de hmv (UK) - Bury

Hi Ken, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Do you need help

The staff was around if needed without asking every two minutes do you need help. Making it pleasurable shopping there.

10 de febrero de 2026
Logotipo de hmv (UK) - Bury

Respuesta de hmv (UK) - Bury

Hello Bernard,

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 3 estrellas sobre 5

Buy in store rather than pre order

Why am I treated like second class customer when I pre order a CD. The CD I ordered has only just been despatched on release day so having to wait 4 days longer when it is already available in store. I was expecting it to be available on the day it was available in your store.

6 de febrero de 2026
Opinión espontánea
Logotipo de hmv (UK) - Bury

Respuesta de hmv (UK) - Bury

Hi Peter, 

Thank you for your feedback.

Unfortunately as stock for online purchases is a different delivery to stock in stores there can be occasions where delays occur when receiving our online stock and therefore your order was processed later than expected. Apologies for any disappointment, we will always do our utmost to keep customers updated regarding any delays of this nature and should customers instead wish to purchase in store as a result of this we can certainly honour this as such.

Valorada con 5 estrellas sobre 5

Very helpful staff helped me to order a…

Very helpful staff helped me to order a DVD in the store to be delivered to my home address. Was advised approximately when it would arrive and received updates over the few days it took to be delivered. Very impressed

2 de febrero de 2026
Logotipo de hmv (UK) - Bury

Respuesta de hmv (UK) - Bury

Hi VALERIE

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Blu ray Birthday pre order

Purchased a pre order for my brother.It was delivered just in time for his birthday to enjoy.Brilliant service, fast delivery and messages letting me know purchase was on the way and delivery was perfect with the royal mail tracking system.I would definitely use the service again.👍

30 de enero de 2026
Logotipo de hmv (UK) - Bury

Respuesta de hmv (UK) - Bury

Hi Mark

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

The Staff at HMV were very helpful in…

The Staff at HMV were very helpful in ordering my DVD set.

21 de enero de 2026
Logotipo de hmv (UK) - Bury

Respuesta de hmv (UK) - Bury

Hi Chris, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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