The staff in bury store was very helpful patience polite means a lot ,and also went out of there way to assist ,in ordering item .thats wasn't shelfs so out but managed to get my son t-shirt thank you... Ver más
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Localización
Cambiar localizaciónHaymarket 11, Millgate Shopping Centre, BL9 0BX Bury, England, GB
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Consulta las opiniones de los clientes
Went too the Hmv store too look for dvds but none was on display so i asked the assistant about them.He looked on screen and could be ordered for delivery to home address if wanted,so i said yes pleas... Ver más
La empresa ha respondido
No complaints at any point. Ordering was simple, emails kept me informed throughout, store staff were excellent and was able to collect my order with minimum fuss. Also the cost to me was no more than... Ver más
La empresa ha respondido
The online order process was easy, and arranging collection from my local store was simplicity itself! Kept up to date on progress via regular emails, and my order arrived a day earlier than I had e... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Bury
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
Haymarket 11, Millgate Shopping Centre, BL9 0BX, Bury, England, Reino Unido
4,8
Excelente
296 opiniones
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Five star experience
No complaints at any point. Ordering was simple, emails kept me informed throughout, store staff were excellent and was able to collect my order with minimum fuss. Also the cost to me was no more than buying online and I would much rather purchase from a bricks and mortar establishment, Amazon couldn't deliver the same pre-order until March.
27 de febrero de 2026
Respuesta de hmv (UK) - Bury
Hi Ken,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Do you need help
The staff was around if needed without asking every two minutes do you need help. Making it pleasurable shopping there.
10 de febrero de 2026
Respuesta de hmv (UK) - Bury
Hello Bernard,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Buy in store rather than pre order
Why am I treated like second class customer when I pre order a CD. The CD I ordered has only just been despatched on release day so having to wait 4 days longer when it is already available in store. I was expecting it to be available on the day it was available in your store.
6 de febrero de 2026
Opinión espontánea
Respuesta de hmv (UK) - Bury
Hi Peter,
Thank you for your feedback.
Unfortunately as stock for online purchases is a different delivery to stock in stores there can be occasions where delays occur when receiving our online stock and therefore your order was processed later than expected. Apologies for any disappointment, we will always do our utmost to keep customers updated regarding any delays of this nature and should customers instead wish to purchase in store as a result of this we can certainly honour this as such.
Very helpful staff helped me to order a…
Very helpful staff helped me to order a DVD in the store to be delivered to my home address. Was advised approximately when it would arrive and received updates over the few days it took to be delivered. Very impressed
2 de febrero de 2026
Respuesta de hmv (UK) - Bury
Hi VALERIE
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Blu ray Birthday pre order
Purchased a pre order for my brother.It was delivered just in time for his birthday to enjoy.Brilliant service, fast delivery and messages letting me know purchase was on the way and delivery was perfect with the royal mail tracking system.I would definitely use the service again.👍
30 de enero de 2026
Respuesta de hmv (UK) - Bury
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The Staff at HMV were very helpful in…
The Staff at HMV were very helpful in ordering my DVD set.
21 de enero de 2026
Respuesta de hmv (UK) - Bury
Hi Chris,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great store
Had my order delivered to the Bury store. Easy process. No issues. Would definitely pick up any future orders from this store.
17 de enero de 2026
Respuesta de hmv (UK) - Bury
Hi Tracey,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dvds delivery
Went too the Hmv store too look for dvds but none was on display so i asked the assistant about them.He looked on screen and could be ordered for delivery to home address if wanted,so i said yes please,got updates has and when they would be delivered and i would give them 100% satisfaction
20 de enero de 2026
Respuesta de hmv (UK) - Bury
Hi Tony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
thnnk u so much so happy
16 de enero de 2026
Respuesta de hmv (UK) - Bury
Hi Alex,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered a vinyl LP on the 19 th…
Ordered a vinyl LP on the 19 th December was told it would be two working day’s chose to have it delivered it was a Christmas gift. Actually received it on the 10th January by Royal Mail. Went in store by didn’t get much help.
19 de diciembre de 2025
Opinión espontánea
Respuesta de hmv (UK) - Bury
Hi Deb,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
Respuesta de hmv (UK) - Bury
Hi Joshua,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fantastic customer service
3 de enero de 2026
Respuesta de hmv (UK) - Bury
Hi Tim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Came before xmas
31 de diciembre de 2025
Respuesta de hmv (UK) - Bury
Hi Andy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to use website for on-line…
Easy to use website for on-line ordering and then emails tracking the order.
Staff member at Bury quick to find my order and with friendly service.
29 de diciembre de 2025
Respuesta de hmv (UK) - Bury
Hi Stephen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Respuesta de hmv (UK) - Bury
Hi Janet
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Kept informed on all the process…
Kept informed on all the process delivered on time and right date
18 de diciembre de 2025
Respuesta de hmv (UK) - Bury
Hi Beverley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Bury
Hello Sheila
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great experiance delivery service
Great experiance fast delivery service, product well packaged
12 de diciembre de 2025
Respuesta de hmv (UK) - Bury
Hi Louise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I made the purchase online and choose…
I made the purchase online and choose to collect in store. The process was seamless and my order was in store on the date given to me. The assistant was quick and efficient and found it easily. Overall, impressed with the service.
3 de diciembre de 2025
Respuesta de hmv (UK) - Bury
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I couldn't ask for better service!
1 de diciembre de 2025
Respuesta de hmv (UK) - Bury
Hi Sarah
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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