The staff in bury store was very helpful patience polite means a lot ,and also went out of there way to assist ,in ordering item .thats wasn't shelfs so out but managed to get my son t-shirt thank you... Ver más
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Haymarket 11, Millgate Shopping Centre, BL9 0BX Bury, England, GB
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The staff in bury store was very helpful patience polite means a lot ,and also went out of there way to assist ,in ordering item .thats wasn't shelfs so out but managed to get my son t-shirt thank you... Ver más
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Went too the Hmv store too look for dvds but none was on display so i asked the assistant about them.He looked on screen and could be ordered for delivery to home address if wanted,so i said yes pleas... Ver más
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No complaints at any point. Ordering was simple, emails kept me informed throughout, store staff were excellent and was able to collect my order with minimum fuss. Also the cost to me was no more than... Ver más
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The online order process was easy, and arranging collection from my local store was simplicity itself! Kept up to date on progress via regular emails, and my order arrived a day earlier than I had e... Ver más
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Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

Haymarket 11, Millgate Shopping Centre, BL9 0BX, Bury, England, Reino Unido
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Staff were friendly and helpful, and took the time to find what I wanted

Respuesta de hmv (UK) - Bury
Been after some a blu rays for ages, was at decent price.

Respuesta de hmv (UK) - Bury
ORDERED INSTORE AND NEXT DAY IT ARRIVED BY POST. BRILLIANT

Respuesta de hmv (UK) - Bury
From walking into the store to purchasing my item it was a nice experience.

Respuesta de hmv (UK) - Bury
I had a Lenco LS 300 home delivered for Christmas. When I tried to set it up the on/off switch was faulty so it wouldn’t stay turned on. When I contacted HMV about the fault I was told I had to return it to my nearest store as there was no facility for it to be collected and replaced at home. This item is extremely bulky and it’s very poor on your behalf that I have to somehow carry this item to the store. I am fit and healthy but what if I wasn’t able to physically do this? I have bought bulky items from other retailers before and they have offered the collection service. I hope you will organise this facility if future.

Respuesta de hmv (UK) - Bury
I personally dealt with two different shop assistants and both I felt made the effort to help with my purchase and order …I would shop again at HMV thank you

Respuesta de hmv (UK) - Bury
Excellent service went out of their way to be helpful

Respuesta de hmv (UK) - Bury
Had a lovely girl help me with buying my daughter a harry styles album as I didn't know which one she was very lovely and helpful and talked to me about which one she'd think my daughter would like the most

Respuesta de hmv (UK) - Bury
I placed my order in store, they were so helpful. I would my appreciation to be passed onto them. The order itself arrived very quick for store pick up.

Respuesta de hmv (UK) - Bury
Very helpful staff have a nice customer service nice shop very clean and tidy and very disabled friendly

Respuesta de hmv (UK) - Bury
Used click and collect, arrived quickly and staff inthe store were super helpful

Respuesta de hmv (UK) - Bury

Respuesta de hmv (UK) - Bury
Pre-order didn’t arrive on launch day & needed a little bit of chasing up. Got it not long after due to really good customer service as always.

Respuesta de hmv (UK) - Bury
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