Can’t remember the name of the guy that served me but nonetheless he was a really great guy. Made it very easy to find a replacement for a part of my order that I’d messed up on , went out of his way... Ver más
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13/15 Smithford Way, CV1 1FY Coventry, GB
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Can’t remember the name of the guy that served me but nonetheless he was a really great guy. Made it very easy to find a replacement for a part of my order that I’d messed up on , went out of his way... Ver más
La empresa ha respondido
The Coventry HMV store offers a hands-on experience browsing records that online shopping simply can't match. The staff are friendly and genuinely passionate about music; they're happy to help you che... Ver más
La empresa ha respondido
Tickets to a signing in Birmingham were non transferable so they got wasted! The queuing to a concert at HMV Coventry was not very well organised. No staff outside guiding ppl where to queue until the... Ver más
La empresa ha respondido
Always a great experience at HMV Empire or in store. I go to gigs alone sometimes and never feel intimidated. The staff are always happy, helpful and go above and beyond. Great venue. Recently saw Ja... Ver más
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Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

13/15 Smithford Way, CV1 1FY, Coventry, Reino Unido
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Really good customer service my son is special needs and they took there time with showed great patience staff were excellent

Respuesta de hmv (UK) - Coventry
from start to finnish all when well, good knowledgne on there prducts

Respuesta de hmv (UK) - Coventry

Respuesta de hmv (UK) - Coventry
Package was taken care of, delivery was quick and easy, helpful updates of the package, not a single complaint.
Love this place.

Respuesta de hmv (UK) - Coventry
Always get great service from HMV. Received notification of dispatch and then of availability to collect in shop. Great experience

Respuesta de hmv (UK) - Coventry
At the Coventry HMV shop the staff are the most helpful and understanding because I am a75 year old and not so hot on tec they guide me so I can understand not just that they are very happy to tell me what music is playing in the shop.HMV in Coventry is helpful when I order items I would say some other businesses could lurn from HMV how to treat people thanks again HMV.

Respuesta de hmv (UK) - Coventry
Great service and a well laid out store. Very good for click and collect was in store within 2 days.

Respuesta de hmv (UK) - Coventry
Sarah was extremely helpful and friendly, parcel was supposed to be delivered in a week! Arrived next day!

Respuesta de hmv (UK) - Coventry
I like the store layout,the staff at Coventry HMV are most helpful friendly 👌

Respuesta de hmv (UK) - Coventry
Very easy to order and the young lady that served us on collecting the item,was delightfull

Respuesta de hmv (UK) - Coventry
Love the fact there is a physical shop. The Staff are friendly and helpful when needed. A sizeable vinyl selection for those interested. All styles of music covered, DVD/films upstairs and all sorts of extras. Should you chose to order anything online they deliver or you can collect.

Respuesta de hmv (UK) - Coventry

Respuesta de hmv (UK) - Coventry
No point as I can’t see what this will do about the staff in store

Respuesta de hmv (UK) - Coventry
Great customer service and my cd delivered in good time.
Friendly staff

Respuesta de hmv (UK) - Coventry
no problems - the staff found and ordered the CDs
we paid and then emails to confirm the order, despatch and then collected the items with no problem from the store

Respuesta de hmv (UK) - Coventry
Came right on time. Excellent service especially a gig in Coventry with the Libertines CD. Gig was excellent. HMV Empire venue is superb!

Respuesta de hmv (UK) - Coventry
Regular updates on CD delivery. E tickets for show delivered to app.

Respuesta de hmv (UK) - Coventry
Email tickets never sent, had to phone up and was told ‘sort it out on the night with the initial order email’ from HMV ONLINE (not the Venue!) …. Poor service.

Respuesta de hmv (UK) - Coventry
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