Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... Ver más
La empresa ha respondido
Localización
Cambiar localización71 / 77 Murraygate, DD1 2EA Dundee, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... Ver más
La empresa ha respondido
The member of staff was very helpful when I went in to order 2 dvds I've ordered a few dvds now from HMV & had NO problems with the ordering or the staff. There is just one thing which is a bug bear o... Ver más
La empresa ha respondido
The whole experience of being in the shop, from browsing everything to purchasing and taking home, was excellent. They have such an excellent range available from collectibles to niche cult related it... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Dundee
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
71 / 77 Murraygate, DD1 2EA, Dundee, Reino Unido
4,8
Excelente
246 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Even my singing didn't put the guy of…
Even my singing didn't put the guy of knowing what song I was singing lol.
27 de enero de 2026
Respuesta de hmv (UK) - Dundee
Hi Fiona,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff and good location
Great staff and really friendly. The location is great if you want to pop in for a quick look while exploring the high street. I've used the online preorder system quite a few times and never had any issues with it even for the more niche titles.
16 de enero de 2026
Respuesta de hmv (UK) - Dundee
Hi edwyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivery.
Delivery was very quick but it would have been even better if the packages came as one package rather than three separate ones.
18 de enero de 2026
Respuesta de hmv (UK) - Dundee
Hello Jill
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
1 damaged and came 3 days later than the rest
Great product but 1 was a little damaged and got delivered a few days later then the other 2 I bought in the 3 for £66
13 de enero de 2026
Respuesta de hmv (UK) - Dundee
Hi Jack
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
HMV Dundee
Staff are very helpful. If what you are looking for is not in stock, staff will check to see if it is coming in to the store or you can order the items. You can have it delivered to the store or your home. You are kept updated by email when the item will be delivered. Lots of good stock in the store and good selection of records and DVD’s.
12 de enero de 2026
Respuesta de hmv (UK) - Dundee
Hi Dot
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very nice people serving very helpful celtic
Very nice people serving very helpful
6 de diciembre de 2025
Respuesta de hmv (UK) - Dundee
Hi Jackie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Dundee
Hi Elaine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service as always …
Great service as always from HMV online and in store
31 de diciembre de 2025
Respuesta de hmv (UK) - Dundee
Hi mawmuz
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Hassle free collection from store
Good communication about pushed back release date, friendly efficient pick up from store
19 de diciembre de 2025
Respuesta de hmv (UK) - Dundee
Hi Sarah
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Just perfect
Dispatched and delivered in time for Christmas. Efficient pleasant Dundee staff.
15 de diciembre de 2025
Respuesta de hmv (UK) - Dundee
Hi graham
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick and efficient
Quick and efficient, staff were friendly and I am very happy overall ⭐⭐⭐⭐⭐
11 de diciembre de 2025
Respuesta de hmv (UK) - Dundee
Hi Finn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great help in shop.
The sales assistant was very helpful and placed the order to be delivered to my home.
5 de diciembre de 2025
Respuesta de hmv (UK) - Dundee
Hi Alistair
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Nice staff.
1 de diciembre de 2025
Respuesta de hmv (UK) - Dundee
Hello Grant
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Very helpful staff
Very helpful staff. The process was very quick and efficient.
20 de noviembre de 2025
Respuesta de hmv (UK) - Dundee
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent
Excellent! Arrived safely at my local HMV store. Prompt delivery to the Dundee store and ready for immediate pick up. Absolutely delighted with the service.
22 de noviembre de 2025
Respuesta de hmv (UK) - Dundee
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
This shop I swear phenomenal
This shop I swear is the best one because I always get the best service in here
23 de noviembre de 2025
Respuesta de hmv (UK) - Dundee
Hello Archie,
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Assistant was very helpful ordered the…
Assistant was very helpful ordered the dvd for me
17 de noviembre de 2025
Respuesta de hmv (UK) - Dundee
Hi Lesley
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Daniel was very helpful and my order…
Daniel was very helpful and my order arrived just when he said it would, so thanks
13 de noviembre de 2025
Respuesta de hmv (UK) - Dundee
Hi Gerard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
True to size. Decent quality
Ordered this for my daughter fits well,decent material washes well.
Quick delivery.
10 de noviembre de 2025
Respuesta de hmv (UK) - Dundee
Hello Karen
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
I came in looking for a specific item…
I came in looking for a specific item and thanks to a delightful pretty young lady Laura I was able to order it for collection from the store.
4 de noviembre de 2025
Respuesta de hmv (UK) - Dundee
Hi Neil
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.