Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... Ver más
La empresa ha respondido
Localización
Cambiar localización71 / 77 Murraygate, DD1 2EA Dundee, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Great service Cd arrived in store two days earlier than expected. Staff were excellent disc was ready waiting for me and they were very friendly.
La empresa ha respondido
Even tho they were having technical problems with there checkout screens I still got my order really quickly and am very happy with how kind the they were to me
La empresa ha respondido
The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Dundee
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
71 / 77 Murraygate, DD1 2EA, Dundee, Reino Unido
4,8
Excelente
239 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de hmv (UK) - Dundee
Hello Linda
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Online at HMV
From point of ordering to collection at my nearest HMV shop was effortless.
21 de agosto de 2025
Respuesta de hmv (UK) - Dundee
Hi D
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
As usual staff were a great help found…
As usual staff were a great help found my order as usual.
20 de agosto de 2025
Respuesta de hmv (UK) - Dundee
Hi Colls
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
he service I have been receiving from…
The service I have been receiving from the staff at HMV in Dundee (Murraygate) has been great. ACE and Callum have been very helpful and polite to me.
What was really good was that when I visited the store I was searching for 5 of the Braveheart CD soundtrack but couldn't find it so I spoke to both ACE and Callum and there was none in stock, so they both checked there computer system and ordered the 5 Braveheart CD soundtracks on there system for me which made me happy. And I would like to thank them for their help 😁🏴🏴
16 de agosto de 2025
Respuesta de hmv (UK) - Dundee
Hello Scott
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleagues you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
A friendly service
A friendly service, ready to help if they can. When the item isn't in store they will order it for you and it doesn't take long for it to arrive at the store for you to pick up. Never have a problem with my orders!
18 de julio de 2025
Respuesta de hmv (UK) - Dundee
Hi Jeff
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great overall experienc
Ease of ordering
Delivery on time
Condition fantastic,packaged well
1 de agosto de 2025
Respuesta de hmv (UK) - Dundee
Hi Audrey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Dundee
Hi neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and helpful staff who also…
Friendly and helpful staff who also have a genuine interest in music and film.
9 de julio de 2025
Respuesta de hmv (UK) - Dundee
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast service when they did not have our…
Fast service when they did not have our DVD in stock. Received them quickly.
12 de julio de 2025
Respuesta de hmv (UK) - Dundee
Hi Tom
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great staff dundee hmv managed to order…
Great staff dundee hmv managed to order me 2 Metal cds I was looking for that were out of stock,they mansged to get me the last copies & and an Iron Maiden flag.Always helpful & friendly...Recommended shop
10 de julio de 2025
Respuesta de hmv (UK) - Dundee
Hi Robert
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Respuesta de hmv (UK) - Dundee
Hi William
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Polite and helpful …
The cashier is always polite and helpful every time I go into the shop
14 de junio de 2025
Respuesta de hmv (UK) - Dundee
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very quick delivery.
31 de mayo de 2025
Respuesta de hmv (UK) - Dundee
Hi ROBERT
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Dundee
Hi Alan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff very helpful
21 de mayo de 2025
Respuesta de hmv (UK) - Dundee
Hello Phyllis
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service as always
I always receive a very friendly service when visiting my local HMV store 😀
16 de mayo de 2025
Respuesta de hmv (UK) - Dundee
Hi Wendy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Click and collect is handy and the…
Click and collect is handy and the staff at dundee branch are great 👌🏻
20 de mayo de 2025
Respuesta de hmv (UK) - Dundee
Hi Duncan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Not such a bargain …
3 times I had to return a faulty vinyl record each one skipping in the exact same place. My "bargain" 3 for £66 has ended costing me £5 in phone calls and £9 in parking fees so not really a bargain after all. Note of warning to anyone calling HMV. They do state its 7 pence a minute but what they don't tell you is there's an access fee of £2.50 first 😡
18 de mayo de 2025
Respuesta de hmv (UK) - Dundee
Hi Mark
Thanks for leaving us a review. Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Wonderful staff at Dundee HMV
The staff are always very helpful polite and friendly.They are always willing to help their customers and will go the extra mile and provide excellent customer service
10 de marzo de 2025
Respuesta de hmv (UK) - Dundee
Hi fiona
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent for ordering and pick-up
The title says it all. I use this branch all the time and they've never let me down with service or selection.
10 de mayo de 2025
Respuesta de hmv (UK) - Dundee
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.