My local HMV has very poor levels of Blu-ray’s and CD’s so by placing an order I could collect the order once it was ready. Well I had to visit twice as the items arrived a day apart which was a littl... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónSU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE Exeter, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
HMV Online Click & Collect was very efficient. The young woman who helped me collect my CD at HMV Exeter was welcoming & professional, making my whole experience very easy.
La empresa ha respondido
click and collect picture, the picture was as described, funny thing about click and collect, which was for free, I noticed that HMV sent the item via parcel post to my HMV store so I guess they could... Ver más
La empresa ha respondido
I went to HMV looking for a specific box set, only to find they were out of stock. I nearly left the store but my partner convinced us to go and ask someone if they had any and they did not, but the l... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Exeter
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
SU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE, Exeter, Reino Unido
4,7
Excelente
345 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Amazing seller 😁
6 de julio de 2026
Respuesta de hmv (UK) - Exeter
Hi leah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV Online Click & Collect was very…
HMV Online Click & Collect was very efficient. The young woman who helped me collect my CD at HMV Exeter was welcoming & professional, making my whole experience very easy.
23 de junio de 2026
Respuesta de hmv (UK) - Exeter
Hello Wendy,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Price of vinyl is a disgrace
Price of vinyl is a disgrace. Jazz records i looked at were all at least £15 or more expensive. Even records that are clearly damaged are being sold at the new price. Tonnes of tatt on sale downstairs. Sort out your prices HMV. Bring back the love that you once had for music. Your pricing strategy eapecially for multi buys is awful.
20 de junio de 2026
Opinión espontánea
Respuesta de hmv (UK) - Exeter
Hello mark
Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.
We're always looking out for the best possible savings to offer our customers and we update and refresh our promotions regularly so check back soon and we hope you find the bargain you’re looking for :-)
Great service
Great service the store assistant found what I wanted on the system and placed an order for me with free delivery
14 de junio de 2026
Respuesta de hmv (UK) - Exeter
Hi Mr Gill
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good Selection of Vinyl
10 de junio de 2026
Respuesta de hmv (UK) - Exeter
Hi Glenn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The young woman was so helpful,and…
The young woman was so helpful,and found what i wanted .
6 de junio de 2026
Respuesta de hmv (UK) - Exeter
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Exeter
Hi ChrisF
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good communication on the delivery of…
Good communication on the delivery of yhe item.
30 de mayo de 2026
Respuesta de hmv (UK) - Exeter
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Exeter
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brilliant staff sorted out My order…
Brilliant staff sorted out My order really quickly made sure I was fully happy
20 de mayo de 2026
Respuesta de hmv (UK) - Exeter
Hi Tim,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly service and a good deal on the…
Friendly service and a good deal on the book I purchased
7 de mayo de 2026
Respuesta de hmv (UK) - Exeter
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
No confirmation received of ready for collection
I preordered the latest Now Yearbook for collection at the Exeter HMV store, I received the dispatch email but not confirmation that it is ready for collection. This happened the last time I preordered an album too.
As I have to travel to the store I didn’t want to go in until I know it’s there
8 de mayo de 2026
Respuesta de hmv (UK) - Exeter
Hi phil
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Went into the store showed receipt and…
Went into the store showed receipt and got my order no problems
7 de mayo de 2026
Respuesta de hmv (UK) - Exeter
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was all great from start to finish
6 de mayo de 2026
Respuesta de hmv (UK) - Exeter
Hi!
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The band…
Well I went online to your site and put in the cd album I req and it popped up and I formed me that it would take just a few days and then ready for collection got the email to inform me it was ready to collect and that was it smooth simple and easy
4 de mayo de 2026
Respuesta de hmv (UK) - Exeter
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Online order
Quick and helpful service to order in store. Quick delivery to home address.
21 de abril de 2026
Respuesta de hmv (UK) - Exeter
Hi Sharon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service by friendly assistant…
Excellent service by friendly assistant at Exeter store.
Good to receive notification of order's arrival.
25 de abril de 2026
Respuesta de hmv (UK) - Exeter
Hi Beatrice
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff at the shop were great and I…
The staff in the record department at the shop were great and I had a good laugh with them
21 de abril de 2026
Respuesta de hmv (UK) - Exeter
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service and very helpful and friendly staff
I went to HMV looking for a specific box set, only to find they were out of stock. I nearly left the store but my partner convinced us to go and ask someone if they had any and they did not, but the lady we spoke to was very helpful and said she would have a set delivered to my address. Great service and very helpful and friendly staff.
10 de abril de 2026
Respuesta de hmv (UK) - Exeter
Hi CF
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff ( Andy C) helped us…
Very helpful staff ( Andy C) helped us find exactly what we were looking for and even ordered what wasn’t in stock for home delivery
19 de abril de 2026
Respuesta de hmv (UK) - Exeter
Hello Jen
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Exeter store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.