I always use HMV when I want music or DVDs, I am happy to order anything that is not in store, it arrived quickly and happy with my purchase.
La empresa ha respondido
Localización
Cambiar localizaciónSU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE Exeter, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I had missed out on a new album release in my local store, so the staff member I spoke to suggested I order it online with him & have it delivered to my home. The order was processed, sent & deliver... Ver más
La empresa ha respondido
Great service, knowledgeable customer service. The person who helped us was efficient and helpful. We ordered the DVD we were looking for and it turned up quickly. Hopefully all the packaging is recyc... Ver más
La empresa ha respondido
The manager at the Exeter office had explained that we had just missed out on the last Marley model deck by a couple of hours, but assured us we would be able to have one within a few days and he was... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Exeter
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
SU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE, Exeter, Reino Unido
4,7
Excelente
354 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Perfect shipping and time!
My order was perfect and came in great time! Will definitely be ordering again soon
13 de enero de 2026
Respuesta de hmv (UK) - Exeter
Hello Evie,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very good
Went into a shop but they didnt have what i wanted, so the guy just ordered then to my house instead, they came very quick and im very happy!
15 de diciembre de 2025
Respuesta de hmv (UK) - Exeter
Hi Sophie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Helpful staff and easy to do an order…
Helpful staff and easy to do an order in store
26 de diciembre de 2025
Respuesta de hmv (UK) - Exeter
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The guys that looked after us in the…
The guys that looked after us in the Exeter store were brilliant and went beyond to ensure my late order problem was resolved whilst visiting the city on a one-off basis
11 de diciembre de 2025
Respuesta de hmv (UK) - Exeter
Hi Chris
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Exeter store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Brilliant and arrived on time from Xmas…
Brilliant and arrived on time from Xmas ,the staff were great
19 de diciembre de 2025
Respuesta de hmv (UK) - Exeter
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Too long
Took 4 days for item to be dispatched then a further 3 days for it to arrive in store, meaning that there was a further delay in being able to collect it as I wasn't in town for several days after
1 de diciembre de 2025
Respuesta de hmv (UK) - Exeter
Hi Customer,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
However, we're pleased to see it's since been delivered. thanks for your patience throughout this matter.
Very good service on-line with…
Very good service on-line with excellent service at store during pick-up. Exeter is also great store for choice, and just to browse around, very helpful and friendly service too.
16 de diciembre de 2025
Respuesta de hmv (UK) - Exeter
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly helpful team member
18 de diciembre de 2025
Respuesta de hmv (UK) - Exeter
Hi Happy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful ordering an old dvd from 1980…
Helpful ordering an old dvd from 1980 for our daughter
16 de diciembre de 2025
Respuesta de hmv (UK) - Exeter
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great offer on item ordered
Great offer on item ordered. Fast delivery to store
13 de diciembre de 2025
Respuesta de hmv (UK) - Exeter
Hi Linda
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The staff are friendly
13 de diciembre de 2025
Respuesta de hmv (UK) - Exeter
Hello Keith
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good serviceJust what I wanted and click and…
Just what I wanted and click and collect arrived within a few days.
11 de diciembre de 2025
Respuesta de hmv (UK) - Exeter
Hi Jennifer,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were very helpful when I couldn’t…
Staff were very helpful when I couldn’t find the item in store and then suggesting I order it through them at the till which was very efficient.
I frequently deal with staff at your Exeter store as I am a frequent customer, both downstairs and upstairs with your music section - they are always incredibly helpful and friendly
6 de diciembre de 2025
Respuesta de hmv (UK) - Exeter
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful guy who found what I was…
Very helpful guy who found what I was looking for and delivered to the store for collection on time.
4 de diciembre de 2025
Respuesta de hmv (UK) - Exeter
Hi Robin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The member of staff that helped me out…
The member of staff that helped me out was brilliant.
6 de diciembre de 2025
Respuesta de hmv (UK) - Exeter
Hello Christopher
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service in store
Great service in store. Your colleague was very helpful. Because I had purchased three albums and record player, he arranged for the player to be delivered. Keep up the great service. The delivery was faultless.
4 de diciembre de 2025
Respuesta de hmv (UK) - Exeter
Hi Charles
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service as usual
Fast delivery and, good value DVD and so easy to collect in my local store
3 de diciembre de 2025
Respuesta de hmv (UK) - Exeter
Hi Graham
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good Ol'Days
Unusually I found an HMV on my visit to Devon...Exeter that is
Ever since the demise of Croydon and Sutton HMV I have been looking for a decent one and I found it
Bromley and Kingston are OK but Exeter reminded me of the good ol'days..,
28 de noviembre de 2025
Respuesta de hmv (UK) - Exeter
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vinyl LP was not defective ( warps
Vinyl LP was not defective ( warps, hole in the middle not fitting turntable spindle, needle sticking and skipping grooves etc. ) and played normally. Also very quickly sent for me to collect, and the packaging and covers were in good condition. Usually I think with HMV all have been fine.
3 de diciembre de 2025
Respuesta de hmv (UK) - Exeter
Hi Mr.
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fantastic service..There knowledge of…
Fantastic service..There knowledge of the products was 5*..
3 de diciembre de 2025
Respuesta de hmv (UK) - Exeter
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.