Both CD & LP Album arrived in Pristine Condition through HMV Network of Ordering. I Mostly use on-Line Ordering but it’s nice going to their shops and meeting with People With same interests who... Ver más
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37 Sidney Street, CB2 3HX Cambridge, GB
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Both CD & LP Album arrived in Pristine Condition through HMV Network of Ordering. I Mostly use on-Line Ordering but it’s nice going to their shops and meeting with People With same interests who... Ver más
La empresa ha respondido
I bought a DVD from Amazon for a Christmas gift, but when it arrived, it was in German. I needed a quick replacement, but struggled to find one. Ordered from hmv online; picked it up from a store a co... Ver más
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Shop assistant was polite and friendly, he did everything he could to be helpful and knew details to my questions. Face to face service is very important and makes the shopping experience a pleasure r... Ver más
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Slightly obscure DVDs requested which they obtained. Able to buy easily and collect within a day or two. Very efficient service. Thanks.
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Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

37 Sidney Street, CB2 3HX, Cambridge, Reino Unido
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Well it did take longer to deliver than normal

Respuesta de hmv (UK) - Fopp Cambridge

Respuesta de hmv (UK) - Fopp Cambridge
Both CD & LP Album arrived in Pristine Condition through HMV Network of Ordering.
I Mostly use on-Line Ordering but it’s nice going to their shops and meeting with People
With same interests who can start-up a nice conversation of different types of music they enjoy.

Respuesta de hmv (UK) - Fopp Cambridge
I was not informed that a purchase I made online and which was directed to an outlet was ready to be picked up. I was told to wait for an email when I enquired why I had not be told anything after several days after having been told by email it had been sent to the shop. The staff apologises but did not know why there was a failure in communication. As a result of this I was unable to give new year presents in person.

Respuesta de hmv (UK) - Fopp Cambridge
I bought a DVD from Amazon for a Christmas gift, but when it arrived, it was in German. I needed a quick replacement, but struggled to find one. Ordered from hmv online; picked it up from a store a couple of days later, and the price was very reasonable. Couldn't have asked for better service tbh.

Respuesta de hmv (UK) - Fopp Cambridge
Ordered a dvd that was out of stock on Amazon .had it sent to my local store in case it wasn’t the right one .it arrived quickly and I was kept well informed of its tracking.when I went to collect the friendly staff had it there to hand .would definitely use this service again

Respuesta de hmv (UK) - Fopp Cambridge
Vinyl prices seem to be getting more and more expensive, so it was good to take advantage of your 3 for £66 deal

Respuesta de hmv (UK) - Fopp Cambridge
although the order was delayed ,which wasn't down to fopp............ the sheer delight of getting my hands on my new T Rex vinyl box set made it worth the wait...
it was well packed and handled......

Respuesta de hmv (UK) - Fopp Cambridge

Respuesta de hmv (UK) - Fopp Cambridge
The product was ordered on line (not available in store), was delivered promptly and collected with no hassle.

Respuesta de hmv (UK) - Fopp Cambridge
Slightly obscure DVDs requested which they obtained. Able to buy easily and collect within a day or two. Very efficient service.
Thanks.

Respuesta de hmv (UK) - Fopp Cambridge
Really great service from the moment I ordered the DVDs in the shop to collect to the efficient collection service.

Respuesta de hmv (UK) - Fopp Cambridge

Respuesta de hmv (UK) - Fopp Cambridge
Really helpful in the shop in Cambridge. Made purchasing easy and the delivery was also on time

Respuesta de hmv (UK) - Fopp Cambridge

Respuesta de hmv (UK) - Fopp Cambridge
I received a very high standard of service from the member of staff, Molly (Fopp, Cambridge), who took my order, in store. She was an excellent communicator with a great demeanour and helpful attitude!

Respuesta de hmv (UK) - Fopp Cambridge
The staff were so helpful looking for dad's availability and organising an order to be posted to my home address

Respuesta de hmv (UK) - Fopp Cambridge
You did not have what I wanted in the FOPP Cambridge store but they ordered it and I could pick it up from the store. For me this is easier than home delivery. Don't ever close the Cambridge FOPP store and look after your staff, they are invaluable!

Respuesta de hmv (UK) - Fopp Cambridge
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