Went to HMV and a few other stores to get some birthday presents for a relative. Darcie was behind the counter and served us not only once but twice as she pointed us in the direction of a present we... Ver más
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11/13 Russel Way, Metrocentre, NE11 9YZ Gateshead, GB
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Went to HMV and a few other stores to get some birthday presents for a relative. Darcie was behind the counter and served us not only once but twice as she pointed us in the direction of a present we... Ver más
La empresa ha respondido
I have two HMV in relatively close proximity (Newcastle and Gateshead) and they’re my go to high street store if I want something in a hurry and prepared to pay for it - like my Beastie Boys Check Yo... Ver más
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I went in for some Topps Disney chrome boxes and the guy behind the counter was incredibly friendly and his service was really good.
La empresa ha respondido
HMV continue to be one of the last high street retailers for physical media. I regularly go to pick up something every month now because they have what I'm looking for and at a competitive price. The... Ver más
La empresa ha respondido
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

11/13 Russel Way, Metrocentre, NE11 9YZ, Gateshead, Reino Unido
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Made the order online to get delivered yo HMV in the Metrocentre Gateshead. Order delivered on time. Friendly and professional staff in the Gateshead HMC store

Respuesta de hmv (UK) - Gateshead
Ordered online, received email when order was ready to collect.
At collection there was No Queue, collection very easy and straightforward.

Respuesta de hmv (UK) - Gateshead
I always love shopping at HMV and think their record offers are very impressive and I often shop for Xmas and birthday gifts at the store. I will remain a loyal fan as long as they are around.

Respuesta de hmv (UK) - Gateshead
Arrived very quickly. Just gave this to my daughter for her birthday this week. Shes over the moon with it. Much better sound than the last one (brief case record player) shes very happy. Thank you for your service.

Respuesta de hmv (UK) - Gateshead

Respuesta de hmv (UK) - Gateshead
It took about 3 days from ordering to delivery which is what HMV said they would do. Picked up the product in the correct place with no administration problems. Excellent service.

Respuesta de hmv (UK) - Gateshead
Ordered online. Delivered undamaged and well packaged. What more could you ask? Retail as it should be.

Respuesta de hmv (UK) - Gateshead

Respuesta de hmv (UK) - Gateshead
I reordered now 76 from the metro centre store. It arrived on the 29th August, which was the day of release. The guy who served me was very helpful.

Respuesta de hmv (UK) - Gateshead
Mason and Scott provide exellent service and knowledge as usual which is why I buy from Metro Cenre shop and not on line.

Respuesta de hmv (UK) - Gateshead
Was looking for a box set of a t.v. show, couldn't find anywhere, your store colleague wouldn't give up until she could find it for us, was delivered to us within a few days. Excellent customer service

Respuesta de hmv (UK) - Gateshead
Good communication and a speedy delivery. Also pleasant staff to deal with.

Respuesta de hmv (UK) - Gateshead
We purchased the album at your store in Metro Centre Gateshead. Excellent service by a man who went out of his way to help order the album for me.
The album arrived well wrapped and on time. Thank you, because this sort of service will make sure I return to this store instead of ordering from any of your competitors

Respuesta de hmv (UK) - Gateshead

Respuesta de hmv (UK) - Gateshead
Great experience in store. Staff very helpful and friendly. Bought a vynl and just what I wanted.

Respuesta de hmv (UK) - Gateshead

Respuesta de hmv (UK) - Gateshead
My purchase was dispatched and delivered at time and date stated.

Respuesta de hmv (UK) - Gateshead
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